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Retail Stores Complaints

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Prada - Customer Service

Posted: 2015-07-31 by    Lmo13
Complaint Rating:  0 % with 0 votes
I purchased a Prada wallet in NY and my gold plate has rubbed off less than a year from the purchase date, I went to the Prada store in Union Square in San Francisco and spoke with Kenneth. Kenneth proceeded to tell me that he could send it in for repair but didnt think that the team would fix...

SuperAmerica - Stunning verbal abuse and mistreatment of loyal customers

Posted: 2015-07-30 by    lizzah
Complaint Rating:  100 % with 1 votes
I am still livid and furious two hours after this incident. I am just going to copy and paste what I sent to SuperAmerica's website about this, but I'll remove the names.

To whomever is in charge of customer services issues, I am not a person who normally sends in complaints....

Luxoneyes - Refund Scam

Posted: 2015-07-29 by    bethsharifzadeh
Complaint Rating:  0 % with 0 votes
DO NOT order from Luxoneyes, especially if you live in the USA, or another country besides Italy. The process of getting my glasses was very quick. I purchased them on June 14th. It only took about 3 business days to receive, which was great. However, once I realized the frames did not fit my...

Wish.com - Fraud

Posted: 2015-07-28 by    DC77027
Complaint Rating:  0 % with 0 votes
I ordered several different items from Geek.com powered by wish.com they took the money out of my account right away and then after a month I was notified that nothing I ordered was available and
that a full refund would be back to me with in 14 days. I did get a refund but not until...

Dillards - Not correcting their error

Posted: 2015-07-27 by    Maci1
Complaint Rating:  0 % with 0 votes
I treated myself to a Michael Kors large (8.5 x 4.5) wallet that had coin purse and room for my iphone 6 and paid 68.60 for Clemintine color as it was only color on discount and I didn't mind as good deal. I received the correct color, but received the SMALL wallet (6.5 x 4) with no coin...

Pottery Barn - Didn't do what they promised

Posted: 2015-07-27 by    wuling
Complaint Rating:  0 % with 0 votes
We were renovating a room by redoing everything including paint, flooring, lighting, furniture, bedding and curtain. We planned to get a complete bedroom set which would cost more than $5, 000. We went to every pottery barn store in our area but couldn't find any display of the line we...

JCPenney - Treatment of employees

Posted: 2015-07-27 by    jro5139
Complaint Rating:  100 % with 1 votes
I feel that the store where I work discriminates based on age. They will hire you if you are older, but you will not get many hours. They only like the 20 year olds and give them all the hours no matter how little they work. All management cares about is getting customers to open credit cards,...

Light Exports - UV light

Posted: 2015-07-25 by    Ralph Peedin
Complaint Rating:  0 % with 0 votes
Ordered product off website. It was a black electrical box that a 6 inch uv bulb should plug into.

I recieved a white electrical box with a burnt out used 8 inch bulb and a 6 inch bulb that would not fit the receptacle. I recieved nothing I could use. I called recieved no reply....

Woolworths - Rude staff member

Posted: 2015-07-25 by    Tammy Walker
Complaint Rating:  0 % with 0 votes
I am a regular customer of woolworths stawell and a local resident. On the last week of may, i applied for a front end customer service position and missed out on a job as the online application systems were down and my application was not seen. I found this information out by speaking to the...

Amazon.com - Amazon disabled Accept an Instant Amazon.com Gift Card, on free amazon gift card user

Posted: 2015-07-23 by    Maximalred
Complaint Rating:  0 % with 0 votes
under A-to-z Guarantee Protection was not sure what Category of Complaint to put amazon under, but anyway this has happen to my account from a message under amazon, not sure again if my account has been compromised or if this was done by an amazon worker, who doesn't like people buying...

The Container Store - Lousy service

Posted: 2015-07-22 by    SueBhoney
Complaint Rating:  0 % with 0 votes
Useless staff person gave me totally incorrect information, so I had to drive 30 miles each way to get the correct information, then after all that I got back home and the sales person had left part of my purchase out of the bag!!! I called and talked to the general manager Shari, she said she...

Superbiiz - Lies, extortion

Posted: 2015-07-21 by    babno
Complaint Rating:  100 % with 1 votes
Last week I ordered some items that were in stock. By Friday I noticed they had still not shipped yet so I sent an email asking for an ETA. I’ll note right here that in ~10 emails and my repeating this question several times they continued to dodge it. Towards the end of Monday they said...

Kohls - Bait & Switch

Posted: 2015-07-21 by    JessMilla21583
Complaint Rating:  0 % with 0 votes
I ordered a mattress cover that is advertised as "Down/Feather" filled. I accept delivery and it is actually synthetic fiber fill right on the package and the item itself. Very dissapointed that they would bait and switch. Now I have to return the item to a store (Its a HUGE BOX) and...

Talbots - Poor customer service

Posted: 2015-07-19 by    Sherrie F
Complaint Rating:  0 % with 0 votes
It was my first time into a Talbots store. I have some neighbors who are avid shoppers and after much encouragement I heeded to their advice. Immediately I was greeted by this salesgirl who was well dressed and well spoken. I made sure I made note of her name "Naz" as she immediately...

Macy's - Hired, than told the position I was hired for was given to someone else upon arrival to my orientation

Posted: 2015-07-17 by    VictoriaM67
Complaint Rating:  0 % with 0 votes
I was interviewed Wednesday, July 15th for a sales associate position at Macy's. I was hired on the spot and signed hiring papers. I was told to come back that Friday for orientation. Upon arrival at my orientation I was told the position I was hired for was given to someone else and that...

7-Eleven - Selling expired products

Posted: 2015-07-13 by    DFitzy
Complaint Rating:  0 % with 0 votes
The 7-Eleven on Sunrise Highway in Copiague, NY, is selling expired milk. On at least three occasions in the last 2 weeks I've gone into that 7-Eleven to buy milk and they have had milk on the shelves that expired on 6/26/15 on ALL occasions. Today I had to reach all the way into the back...

Walmart Vision Center Eyeglasses - Cheap misrepresented product

Posted: 2015-07-12 by    ron tramel
Complaint Rating:  0 % with 0 votes
Eyeglasses are sold as poly carb lenses and they do not meet the hardness test for poly carb. lenese. They are sub grade. We are posting You Tube Videos of the poor guality soft lenses sold as poly carb.. We will demostrate standard soft lens hardness test and the poly test on the harness scale....

Zara Markville mall - Return Policy & rude Cashier

Posted: 2015-07-10 by    Alenaellen
Complaint Rating:  0 % with 0 votes
I bought a yellow jumpsuit at Zara, and when I tried at at home, I realized I don't like the fit. I was able to bring it vacation to the store almost 2 weeks later, with tags intact. The male Cashier refused to give me a refund, as I lost the receipt. And when I asked if I can at least...

Kmart - Return policy change

Posted: 2015-07-10 by    nonameno
Complaint Rating:  0 % with 0 votes
July 9th attempted return without receipt, tags still on product, was advised store policy recently changed and return cannot be made without receipt. I asked for store credit or exchange for size, and was again told the same thing, and that no exceptions are to be made. I asked what if the...

Zara - customers

Posted: 2015-07-10 by    zzaarraa
Complaint Rating:  0 % with 0 votes
I worked in Zara and sometimes we failed to provide adequate customer service. This is due to the amount of work that is required by the big bosses and the little amount of hours we are granted per month to staff the store. Everything is measured by productivity for each member off staff. Customer...

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