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Pool & Bath Services Complaints

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Bath Fitter / Tub enclosure

Jd
JDIdaho on Jan 10, 2017
Bath Fitter3 months and project not done. The walls were not cut to fit, so they filled in the spaces with caulk. They redid it 2 times to try and make it right. 3 different workers and it looks horrible. The caulk is peeling off already. The local company has decided we are too fussy- just settle...

Jacuzzi / Thermo-spa swim trainer

Ro
Roy Morse on Dec 30, 2016
Service is no longer handled by ThermoSpa. Jacuzzi has taken over company. Service has NOT improved with Jacuzzi. My spa has been down for a year and is only 6 years old. I called to have the control board replaced. Young man came out from Paradise Valley Spa, didn't have tools and...

Artizan Pools / Pool & fence

Lu
LucianoLombera on Dec 22, 2016
Project “start” date: september 2016 Estimated project completion date: mid-november 2016 (Pool and fence) Anyone that is considering using jimmy cerna to design and build the pool of their dreams, proceed with extreme caution, or an even better solution would be to not proceed at all! My...

Blue World Pools, Inc. / Unethical behavior

Ka
Kamaurie on Nov 29, 2016
The sales person was at my house until about midnight so I should have know at that moment that they were desperate and every time they said they were going to contact me they did not. When I finally got the pool and needed to speak with them I was hung up on and disrespected many many...

Intex / Intex bubble spa

Ch
Christine Puffer on Nov 28, 2016
Had to submit a claim in June 2016 for defective control base. Was sent a replacement base. Within 4 months, said replacement base crapped out now Intex is telling me I have to buy a new one "because it's only got a 1 year warranty". When pressed about the fact that this replacement base...

The Great Wolf Lodge KCKS / Black male employees smoking weed on job

Co
Coon Hater on Nov 27, 2016
The Great Wolf Lodge of Kansas City, Kansas located at 10401 Cabela Drive in Kansas City, Kansas 66111 is a dirty hotel mainly because the hotel employees mostly black male housemen who fail time and time again to do their jobs. Donald Starr a manager of the housemen, who smokes and sell...

Intex / Swimming pool model 54435wl

De
Della Stiles on Nov 16, 2016
I purchased a above ground pool for 500.00 20x60 size. It was purchased at Meijer on 4-17-16. When we were taking it down for the winter to store it, as told to do in pamphlet that came with the pool, the seam came apart . I took it down at the end of October 2016. When I called the store...

Best Bathtub Refinishing / Bathtub reglazing

Wa
warriorp on Nov 9, 2016
Best Bathtub RefinishingBest bathub refinishing Do not not not use this company.This company ruined my tub. They did a horrible job and the paint is peeling because they did not use the correct method or products. When i spoke to charlie he tried to say it was the bath mat. The damage is on the side of the tub...

Tupperware / Your crappy products

Ch
charles.crap on Oct 16, 2016
We have bought tupperware for 30 plus years We even sold your stuff Ever since you went to this new "run it under hot water lids" we have struggled with your produce. Who has time to treat the lids after we wash them Your product was once nice and convenient and now it is a piece of...

Premiere Care Bathing / Walk in tub

An
Anthony Smothers on Oct 10, 2016
Premiere Care Bathing82 year old widow Great Grandma of a decorated veteran of two wars Allena Smothers was rip off $5000 deposit on installation of walk in tub that was never installed by a salesman Ed Mia phone number 646 456 6502 the company caters and sell to the elderly she made her deposit August 28 2016...

Intex / Intex 120 bubble jets 4 person purespa hot tub

Ri
Rick Frank on Sep 30, 2016
Bought the hot tub in May by July the plastic tube were gone. Poor quality material was used. Tried to call to get warranty or replacement parts got hung up twice after 16 minutes on hold after they answered than hold again. Customer service is very bad.

Thermospas / New $13K tub leaks

Jw
JWilkerson on Sep 26, 2016
Bought a $13K Thermo Spa, top of the line six month ago. It leaks. Called for service. Nothing after 4 days of waiting, I called the salesman. He tried and got nothing accomplished. After the weekend a smart mouthed service person called and said it would be another 5 days for the tech to...

Simoniz / Power Washer 1800

Go
Gordie P on Sep 25, 2016
I bought a Simonize 1800 power Washer from Canadian Tire in July 2014. I use it maybe 2-3 times a year. I store inside during the winter. When I tried to use in this week Sept 24 it would not even go on. Contacted Customer support and was told too bad warranty expired your problem get it...

Blue World Pools, Inc. / Above ground swimming pool

Ha
harleyrider44 on Aug 29, 2016
Blue World Pools, Inc.In may we agreed to purchase a pool from blue world pools.In June it was finally installed.The very nice pushy salesman that came to our house.Kept stating one company one product.Which is a load of bullcrap.Our first installer shows up with 3 kids and his wife. Proceeds to tell us this i...

Northern Lights Cedar Tubs / 7' cedar therapy pool

Ug
Ugen Bune on Aug 27, 2016
We purchased this tub and had it shipped to Washington state in 2011. As soon as payment was made the problems began. We were charged twice! (Several thousands of dollars) and that took weeks to be reversed. Shipping was included in the purchase price but as soon as it crossed the border...

Intex / Above ground pool 26x52

Ca
Carol Michael on Aug 25, 2016
IntexBought this Intex pool thinking it would last a few years. Did not last 4 months. Called Intext customer service 3 times with the complaint that one of the seams is coming apart and it is a running seam that is just opening further up the seam. We tried to patch the seam when it first...

Intex Pools / 12x24x52 rectangular pool

Pr
Prushus on Aug 24, 2016
We ordered foot into expert tangler pool on august 8, 2016. We spent several hundred dollars and a week and a half prepping our site. We finally received our pool to erect it this last friday, five days ago. After 8 inches of water we saw that the liner was defective and leaking in three...

America's SPA-MART / Spa cover

Do
Dottorino on Aug 22, 2016
I have bought two previous spa covers from Sonshine Spa Company and ordered a third recently. I was told Spa-mart was still the Sonshine "sister" brand. This has turned into a very disappointing experience. At first I sent them a the diagram I had used before, which worked perfectly...

Artesian Spas / 2016 grand cayman "elite"

St
SteveLi on Aug 19, 2016
avoid this at all costs. Manufacturer will sluff you off and make you contact dealer for any warranty. Shockingly the dealer, from whom we bought an awesome Sundance spa before is leaving us with no satisfaction. The have damaged our spa cover after "repairing the waterfall bezel, which...

Intex Corporation / Krystal clear model 637r filter pump

St
STL princess on Aug 18, 2016
I put my pump up for the winter and then when I used it this summer it didn't work and I did nothing to it and stored it properly and knowledge is completely stopped working and I would like a replacement please contact me as soon as possible because I paid a lot of money for this pool and for the pump to go out in a year is unacceptable
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