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Passport Services Complaints

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Canada Post / Delayed Xpress post with passport and visa

Reviewer67003 on 2015-10-21
Tracking number provided by Canada Post from the Xpress Post envelope is useless. Canada Post lost track of my package containing my passport and visa. Their 2 business day promise is a lie and misleading customers to use their service where they could have used a courier service instead...

USAFIS / Green Card lottery program

LorenzoDG on 2015-09-27
USAFISSome year ago, I had entered for the US Green Cart lottery program. Today, after several years, I've been contacted by a very kind person asking me if I was still interested in the program. To make a long story short, the person asked for some personal information and then informed me that...

Regional Passport Office Madurai (RPO) / Closed my application

Murugavel M.murugavel on 2015-09-14
Dear Madam 1. My Name is M Murugavel, Retired Army Man, 26 years service completed, I had applied for passport, File No: MD 1068625105715 dated 25.06.2015 RPO Madurai Passport office, Madurai Tamil Nadu state.the police has submitted adverse report against my current address. RPO Madurai...

US Passport Agency / Disabled daughter denied passport

Reviewer67661 on 2015-09-11
My daughter received a passport at 16. It was a childrens passport so only good for 5 years. She is a U.S. citizen and is now 25. I went to the office to apply for her "adult" passport. She has Down Syndrome and is in the lower functioning level. She could not understand and respond...

Global Tree Consultant / Visa fruad

Satyalondon on 2015-09-05
Global Tree ConsultantGlobaltree Fraud | Global Tree Fake Global tree people are fraud, they charge money from the students and give fake admission into the foreign colleges . I went to this consulting for F1, and F2 visa (F1 dependent) a couple coming out with tears and screaming fake consultency, fraud...

Mary Lhyn / Delay in passport issue

Reviewer42819 on 2015-08-31
I applied for my passport renewal in DFA legazpi on 16th July. I have gone there personally 5 times. However i still havnt received my passport. Everytime they just keep on giving me excuses. I had booked my flight and had taken visa appointment. But due to this delay, I wasted my appointment n flight fare.

Regional Passport Office - Jaipur / Passport Application

Reviewer23211 on 2015-08-31
I have submitted a request for passport, office told that it will be received in 15 day since its for a infant. It has been 2 months and till not the passport has not been received, how to handle the issue. . No one is answering calls, they do not entertain people at their office.

John A De Felice / Return of expired passport

Big Hunk on 2015-08-21
My wife and I had 10 years of extended travel. We expected our out of date passports to be returned, as of August 20, 2015 they had not. We received our new passport on August 1, 2015. The old passports were: 211205196 and 211205202. JOHN ALLEN DE FELICE LOIS CARSON DE FELICE

Barcelona Rider's Residence / Lack of security and able staff

Olivia19 on 2015-07-20
3 of us stayed at Barcelona Rider's Residence. On check out day we were told we could not leave our luggage in reception where the staff where although on the check in day they told us this would be ok. Anyway, we were told to put them in a SAFE AND SECURE room down the corridor. We...

Passport / Not received after nearly 5 months

Rose Rehbein on 2015-07-19
I am absolutely disgusted with your service or lack thereof. I applied for my first passport in 2010. I had never received my US Citizenship papers, but I was twenty-one years old and had not planned on any out of the country traveling. No one instructed me that I would/should have...

National Passport Agency / National Passport Agency

kate22222 on 2015-07-13
The Passport Information Center provides no helpful information. I paid for expedited services and the date for me to apply for my student visa has come and gone in the seven weeks I've been waiting. They do not offer any timeline, update, or even alternative routes and have outright...

Pak Hateem International, / Please help. Pasport lost

shawaiz yaseen on 2015-05-26
Respected sir, Im muhammad shawaiz from karachi pakistan, my pasport num cu5197622 and my wife faiza asif pasport num ef1883801. We had visited for umrah from company pak hateem international, for 15 days from 3rd may to 17 may 2015, at the end time of flight from makkah to pakistan our...

Passport / Passport denied bu not all information i sent was considered

Dan Pena on 2015-05-23
II have been trying to get a passport card since Nov of 2014. I last mailed an envelope to your Charleston Passport Center on March 27, 2015. I received a letter from that office dated May 7, 2015 telling me they denied my application because I had not sent in the requested information...

Home Affairs / Unabridge Birth Certificate

Jacqui Dreyer on 2015-05-07
We applied for my daughters unabridged birth certificate in October 2015, every time I phone to follow-up I’m told that they are waiting for the archives department (which is supposed to take 5-10 working days) to give feedback. Case Number – 1502078289 I have phoned on the...

Singapore Customs / Very bad attitude to tourists!!!

Olesya M. on 2015-04-06
I am a Russian passport holder, living in Hong Kong. I have arrived to Singapore for a vocation visit with 2 small kids (3 and 5y.o) on April 6th 2015. The officer asked me why I had visited Iran before (he saw my Iranian visa). I explained him a reason (my husband is Iranian). I asked the...

Red Hook Station Post Office / Passport Fraud

Bookton on 2015-03-24
Application for U.S. passport was misplaced, then given to a third party agency to complete. I have Not received my Expedited pasport. Its been 2 weeks and they have my original birth certificate and i payed the Post Office $200.00. They also have no tracking number for the money order. I am traveling and desperately need my passport :(

Metra / Train Delays

Metra Commuter on 2015-03-23
Metra train is always delayed and it seems like that they do not care for customer satisfaction as there is no competition.They should be fined heavily per delay. They will simply apologize for any kind of failure, but apology should only be accepted once and not every time. Today, 03/23/2015...

muhammad ejaz / about ajant makkan my mon

muhammad ejaz ali on 2015-03-20
Hello sir and madam I m muhammad ejaz I m from Pakistan my agent take my passport and my money before 7 month now he never received my call never do anything for me not he very bad talking to me I m very tens about this my mother is last stats I want to go my country but he never about my...

Sameer Pervez Sheikh S/O Shahid Pervez Sheikh / Hack Monney

Asim Khan Banat Khan on 2015-02-04
Dear Sir My Passport and 5000 riyal A person take to transfer other sponsor but not yet transfer not back me money and passport. He is Pakistani Same My Country his name is Sameer Pervez Sheikh S/O Shahid Pervez Sheikh his Work permit (Iqamma) number of Saudi Arabia is 2327391088 Hi...

Premiers Immigration Dubai / My immigration Application

hisham Abd elrahman on 2015-01-26
I had applied for Canada Immigration Visa since January 2012, was told by the SALES Lady there that you will get your visa within 1 year maximum, they made me pay all the money (Cheaters) in installments in 2012 i had been struggling with them for three years till now to know what is my...
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