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Our house caught fire on June 14, 2007, we did everything the thugs at Farm Bureau asked us to do. In Aug 2007 we even gave statements under oath. We could not get a response from anyone about our claim until we hired a lawyer in Sept, they would not even talk to him. They finally denied our...

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I have two home loans with Chase Bank. I did not want an escrow account and would rather pay my insurance and real estate taxes separately but they told me I had to have one. Since having this escrow account my insurance lapses regularly on both properties. Chase had insurance put on one of...

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In December of 2007 I purchased a home in Henderson, Nevada, and paid an additional $600.00 for the home warranty by American Home Shield.

I purchased the so called "INSURANCE" because I was buying an older home. Upon going through the house, I noticed water damage:...

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I wish I would have done some consumer research before renewing my HMS Warranty TWICE after buying my first home!! Would have saved me over a grand easily!! I had to call on them twice, and both times, I got strung along by HMS. The first time was for my gas water heater, which was experiencing...

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Shaddy contractor was sent out, won't refund the full amount I paid for the warranty even though I cancelled before the 30 days citing incurring charges, won't refund the amount I had to pay for a window unit (had to buy a window unit cause my family and I was sitting in 90 degree...

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I wrote the AARP/The Hartford about this problem and nothing happened?

To the Executive Director of accounts;

I have had AARP for years and along with it I have been insured by The Hartford.

In 2006 I was insuring the Home and (2) two vehicles, a...

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Very bad service and incompetence all over the place. They do an extremely poor job with follow up and documenting their service tickets. The reps sometimes don't make any notes about your calls! I am now on my second claim and see the same pattern repeated. The first time I was without...

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This warranty company is plain and simple a scam. I have dutifully paid their premiums and when my furnace broke. Their answer was: it was improperly installed so they will not fix it as it was not covered as the contract stated. Their claim analyst even had the audacity to tell me which exact...

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I have been without A/C for two weeks. Temperatures have been upper 80's, this week 90's and will be 100's by tomorrow. Apparently, the part needed is not available and First American says they are trying to find the part. 2 weeks is unacceptable. Additionally, I am a renter my...

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I canceled policy within cancelation period which triggered a refund but never received even after owner assured me iwould!...

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I had a policy with this insurance company for home insurance and into the 2nd year I noticed my bill went up from $3500 to $9000. This alerted me to call and find out why such a big jump. The guy on the phone told me it was because of hurricane Wilma yada, yada, yada. So for the past two years...

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I was told if I renewed my policy by a certain date I would receive a $50 Home Depot gift card. I renewed and I have never received a card. I was told by Adele in their company that my paperwork was correct and I would receive the card February 5, 2008 but it never came. They are now telling...

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Common Policies and Practices Used Against Consumers:

With the exception of Advantage Home Warranty, the inner workings and structure of the home warranty industry is stacked against the policy holder.

With loopholes large enough to drive a Mac truck through, they...

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I have been a "customer" for Fidelity for about a year. It came with my house that I purchased. I first called them to inquire about the service and was told all these great things about the coverage. When it came time to call them for service, they had no problem sending out some...

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February 28, 2008, I had a repair done to my refrigerator through Old Republics contractors. it is now March 26, 2008 and my unit is still broken. I have had the blower fan and the main circuit boards replaced TWICE, and still, my temp is 59 degrees.
This company appears to unwilling...

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Its been almost a year now - My home still has no heat after my radiator exploded from a mechanical failure (pressure relief valve not working on boiler heat system). In March 2006 - it wasn't even below freezing from March 21, to March 30th (when my radiator exploded ON mARCH 30TH -...

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My home was burglarized about Nov 4, 07 around $60k worth of cash, jewelery and items were taken, about $42 to $45k should have been cover by my policy they launched an investigation, and the investigator tells me the insurance co. Smelled a RAT so that is why they are doing the investigation,...

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After being a loyal employee of USAA for 10 years, I was layed off in 2006 due to downsizing.Because of my drastic drop in salary while searching for a new position USAA retested me for reemployment in September 2007 and sent me for a drug test which were both passing and basically rehired....

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Do NOT get involved with this company!! I wish I had seen this website before I purchased the "home warranty" thru them. What a joke! I have been trying to get the tub upstairs fixed for 2mths now (not kidding) and they "work orders" never make it over to the contractors......

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I have left more than 5 VM messages on 866 number trying to file a claim and no one has returned my calls. I have also emailed them twice with no response. I have two properties covered under this Home Warranty Company. This is the first time I have attempted to file a claim. Coverage was purchased...