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Flooring Installation Complaints

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Empire Today / Certificate of Insurance

EileenKay on Jan 14, 2017
I will never do business with them again. My building management requires a certificate of insurance at least one week before installation. It is now over a month & i'm still waiting. I've had to change my install date two times and it looks like i'll be going for a third! The first coi...

Home Depot / Home depot flooring

Ron Bert on Jan 11, 2017
After 2.5 months, three separate measurements, 7 trips to the store, and picking up and moving the materials in and out of my house 4 times, I now have to return the materials and cancel the service order for a refund. Even though the measurements (at 3 different times) indicated that...

Mannington Vinyl Planks / Vinyl planks..

cuchi007 on Jan 4, 2017
Mannington Vinyl PlanksMannington Vinyl Planks came with a residue that needs professional cleaning after you spend almost $8, 000 on product and installation.. Manningtons customer service and Coles fine flooring in San Diego where floors were purchased both washed their hands of the problem. I now have to hire...

Lux Art Parquet, Ltd / Lux art parquet ltd or premier parquet ltd latvia & iceland - please be aware luxartparquet ltd. - stanislav karpovics - awful poor service

AinaJ on Jan 4, 2017
Lux Art Parquet, LtdMe and husband for several years are building a family house and finally got to the floor - parquet laying in the living room and kitchen area.We build our house for more than 5 years, are trying to do everything without loans, as both have well paid jobs, as well as God take care of our...

Empire Flooring - Dallas, Texas / "luxury vinyl"

Heartbroken puppy on Jan 2, 2017
Had "luxury vinyl" installed. We were guaranteed it would not have air pockets... Not only are there noisy air pockets everywhere, the trim/transitions are a different color and don't match. We were told nothing could be done till the weekend passes because of the holiday, all manager...

Richard J Rokowski, LLC / Richard J Rokowski - Elite Carpet is a SCAMMER! BEWARE!!!!

Dhoo on Dec 27, 2016
This man will come out, seem so kind, will tell you that he needs a deposit for the carpet to order it for you, as he does not want to be scammed. He then will try to get you to pay for half the carpet up front, only to turn around and SCAM YOU and you will never see him again! He runs ad...

Home Depot / Carpet Installation

Tollesont on Dec 23, 2016
Home Depot in Inverness contracts through Romanoff Renovations. Carpet was due to be installed this morning. They sent out someone that was down in his back and in obvious pain. He said he would not be able to do the seams. Call Romanoff and they have no one else to send today. So here I...

ScS / Laminate flooring

Sally Trimby on Dec 21, 2016
We ordered laminate flooring for our living room area in the Oct half term holidays. We arranged for the recommended fitter to fit the flooring on sat 26th Nov 16, so removed everything from the room. When he arrived and opened the flooring all 15 packs were faulty. We phoned Scs in...

Empire / Unprofessional sales rep

Mrs. T Williams on Dec 19, 2016
I called empire to get an estimate for hardwood flooring. The sales guy that was assigned to us was awful. He was more concerned with the other work we have being completed in our home. Which I believe he increased the price of the estimate. I do not believe he gave me an honest estimate...

CarpetRight / Non delivery

S Cheung on Dec 16, 2016
I ordered carpet pieces for whipping from Carpetrignt in Chippenham on 2/12/16. I emphasised that I want these before Christmas week. The shop assistant assured me that the carpets will be sent for whipping on 6/12/16, returned to the store on on 13/12/16 and delivered to me that same...

Candy Crush Saga / Candy crush saga

Robin Carlisle-Teague on Dec 14, 2016
I went the game today and all my gold and extra fish, color balls, suckers, switch hands, wheels, combos draped candy, All gone nothing left, this is the second time it has happened to me, we spend a lot on these games and win a lot of extra's, just upsets me when I log on to play and me...

Home Depot / Advertised promotions not available

lorims on Dec 8, 2016
I went in to purchase the carpet with the free 72-hour/seven day installation promotion at the Manteca Store When I took my sample up to the clerk to order it, she said it was they were behind, and it would not be installed for four to five weeks. I decided to wait on purchase at that...

Richard J Rokowski, LLC / Carpet installation

jim Cullen on Dec 5, 2016
Richard J Rokowski, LLCOn September 28, 2016 I executed the attached contract with Richard J Rokowski for purchase and installation of 2100 SQF of Shaw carpet and padding in my home. Per the contract Richard was to also remove and dispose of the existing carpet and padding. I provided Rokowski with a deposit for...

Carpet Court / Vinyl

Lynette Fox on Nov 24, 2016
In October 2014 I purchased vinyl from Carpet Court in Whangarei for my kitchen, pantry, dining area and bathroom at a cost of $2, 886. This vinyl was Primetex 1051. It was laid in my home in December 2014. In April 2016 this vinyl started showing signs of stretching and in doing so ha...

Badoo / Hi sir, I send messages but don't receive whenever I send, messages to a friend I don't get their feedback or response

Samuel Iruvwe on Nov 19, 2016
Please, help to validate my messages, if I send messages to friends or request, I don't receive the feedback. I have sent many messages on people nearby, no feed back on any sent messages. I also play encounter, the same thing happens, I don't get feed back messages or response. Please, check...

Express Flooring / Very poor communication and scheduling mistakes

ojodeagua on Nov 18, 2016
Since Wednesday, November 2, 2016, when initially contacted and consulted with an Express Flooring Representative regarding flooring installation we have encountered noting but problems, first being told that a planner would be here within two days after initial consultation, nothing...

Lowe's / Flooring

2750 on Nov 15, 2016
We purchased vinyl plank flooring from lowe's in sumter, sc on oct, 13, 2016. We was told it would be about a week before it came in and installers to come next day. Today is nov, 15, 2016 and we still have no flooring. I have called several times about this and i get no answers, they say...

Menards / Cashier complaint

Angie Kratzer on Nov 14, 2016
I shop at menards frequently and had the worst experience I have ever had with a cashier on 11/12/16 at the Jackson Michigan Store. I had just checked out when one of the staff had found more of the canning jars that I was looking for. I got a few more cases and proceeded back into line to...

Hotwire / Hotel reviews

Vicky Ortiz on Nov 9, 2016
I just booked a week in Scottsdale with Hotwire. After I received the hotel name I was very dissappointed. Was supposed to be a name brand hotel chain...wasn't.. I Read reviews... disgusting. Roaches, filthy carpet, and noisy. I don't appreciate getting stuck into this type of...

Bob's Carpet Mart Largo Fl. / Peeling laminate

Gary Goodwin on Nov 9, 2016
In November of 2014 we purchased carpet and laminate flooring from Bob's.Within 4 months we noticed that the laminate was starting to peel.We also had some minor problems with the carpet.I contacted Bob's and told them about the problems and they said they would come out and look at...
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