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I had a $5.00 off coupon with the purchace of $50.00 it took me going to the checkout 5 times as all there prices were wrong I am about fed up with kmart and about ready to drive the extra 10 miles to wal mart. They are getting rude there and then when you go to take something back even with...

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While with my family in the local store a drill in its case fell from the top of a storage shelf inches from hitting myself and child. A store employee was willing to help and talk with the manager that was on that particular shift that day but after talking with the manager he/she then sent...

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So its October 22, 2008 around 6pm.
I'm in the store to look at fondu sets. I see a cordless phone and the price under it is $24.99 its behind closed, but not locked, glass doors. I grab that and my fondu set and head to the cash.

It rings up at $30-something, not...

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The dishes I bought were defective. After only eight months they glaze is crackling and staining. I tried to return them to the local store in Birmingham, AL. I was told I would have to call customer service, so I did. When I contacted them, I asked do you not stand behind your products you...

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Stater Brothers Grocery store, Cypress CA. As we were about to eat our food from the deli at home, we found feathers inside the chicken's meat. We were able to pull them straight out, 4 of them. On their fried chicken. Service is always good, but their food is not what we were hoping. They...

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Our family has been shopping at Lowes for years. For years we have tried to "build something together." Once again we have had a horrible experience, this time with a store manager (female) that "honey" ed us to death. We spent over $50, 000. for products to build a store,...

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I went through about the same thing with a Sears lawnmower. It just happened to be a "lemon" and I made complaints, took it back 4 times for repairs. It never did work. I complained to several managers, too. Even the district manager and their main office. It was under warranty when...

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I went to your store. I waited in line with nothing but my gun. When it was my turn in line. I pointed the gun at the cashier and told her to put the money in one of the plastic bags. She said no. I said thanks for your trouble and have a nice day and she said same to you. I had planned this...

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I went over to SEARs to buy a lawnmower for my land lord. I wanted to get a model that didn't have a rigs engine on it. They had one that I wanted to buy but the sales person wouldn't sell it to me. The newer model switched engines. So, I was stuck buying a less priced poorly built...

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Applied for GAP credit card. First bill came a month later with a late fee, although no earlier bill was received.

Immediately closed account and refused to pay late fee, but no response to mail and no phone number listed. This is obviously a criminal operation. All we can hope...

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Today (19Oct., 08) at 4:33PM, I went to Watsons-Vivo City in Singapore to buy value pack of Dettol Shower Gel which was placed on the stand with a price S$13.95. However, when I went to the cashier to pay, it costs S$15.80. After I found such difference, I asked their staff about that. He removed...

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I lost a hand-made Navajo bracelet in the Ross Dress for Less store on Almaden Blvd. in San Jose, California this afternoon. It is sterling silver with turquoise and coral stones, and has great sentimental value for me because it is one of a kind. After looking on the floor all over the store...

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Today I went to Walmart to get my baby enfamil. I get coupons in the mail for $5.00 off each can that I purchase. Today I was told that I can only use one coupon per day. I have used up to four coupons at one time for four cans of milk. The supervisor today also made me pay my purchase separate...

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I presented at the drive up window to pick up my prescriptions. I was the only one at the window at that time, and pressed the call button. No one responded to my call so I pushed the call button again. A voice said she would be with me in a minute. In the mean time, someone else came to the...

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Here is a letter I just sent to ULTA detailing my visits to their establishment.

To Whom this May Concern;

I am writing to make a complaint on the plain LACK of customer service in your stores. Since ULTA opened in Memphis, I have only been there a half dozen times....

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Mid-April 2008, I entered the Eastgate 24 hour Missoula, MT Albertsons to try to use the remnants of a giftcard I had.

I was then approached by the late night cashier, a brunette woman with glasses, and was told that they had "received too many complaints that I follow people...

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I went to the wetseal store on a wedsday night. When I walked in there were 3 girls working doing things around the store. (This was about 630 pm) When I was all set to pay there was no line I went stright to the cashiers desk where there was "the MANEGER" having an extreamly loud...

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I went to the wetseal store on a wedsday night. When I walked in there were 3 girls working doing things around the store. (This was about 630 pm) When I was all set to pay there was no line I went stright to the cashiers desk where there was "the MANEGER" having an extreamly loud...

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I bought a E-Machine computer/monitor from the Walmart on fm1960 in Humble, while still in warranty the monitor stopped working, I returned it to Walmart, they refused to replace it for me. I had to go to Best-Buy the next day and buy a monitor.

I advise anyone to never buy anything...

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I have not been a customer of sears in years because of their poor customer service attitude. Today I decided to try Sears again but could not easily get past their voice recognition system. I ended up being bounced around for over an hour. These are the things I rediscovered about Sears customer...