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I have returned the original product and have tried to cancel the product but I keep getting charged for the service ($80.54). This comes at the most inconvenient time as it caused me to have an overdraft of $34.00 because it hit before my deposit did. What can I do? Please advise smb!...

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I was ordering the trial kit for and unfortunately they charged me for $78.41+ $4.87. Because they conveniently sent me a months worth with the TRIAL KIT I ordered. I called them an spoke to a representative and he did not give me a chance to explain that they did not give this information at...

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MY STORY, IT IS A NIGHTMARE I HAD ALL MY TEETH PULLED 29 OF THEM ALL AT ONCE. I ASKED HIM TO STOP, BUT HE KEPT ON GOING. I WAS IN SO MUCH PAIN, THE DENTIST GAVE ME 12 PAIN KILLERS, 12. I SAID TO HIM I CAN NOT TAKE CODINE, WELL HE GAVE ME CODINE I GOT SICK. I TOOK MY SISTER WITH ME AS MY DRIVER....

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I took my 16 year old son for a crown placement on 3/27/08. The first crown the doctor, Sophia Rodrigues, broke while trying to place it over my son's tooth. They tried to repair it for two hours, without coming to the waiting area to tell me what was going on. Needless to say, I was upset,...

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This Company is very unprofessional and has poor patient care. The assistants walk in and out of each patient area, joking and laughing with each other which was very unprofessional and erased any feeling of privacy. At one follow up visit my husband had burns around his mouth where they had...

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I know some one who worked there. She said it was a great dental office. She thought Dr. Gonzalez was a fine person who really cared....

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I too feel I was duped by Ivorywhite when I thought I was only ordering a trial pack of their product, however after receiving my credit card statement I was charged 78.41 and did not know I was sent a complete package. I also was told I could not return the product, but I will be sending it...

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Many years ago I had a date with Ron Greenspan, who at the time had a VW dealership in San Francisco. We had a nice time at dinner, and afterwards I invited him back to my place. He got angry with me at one point when I rebuffed his advances, and then he forcibly pushed my head down and made...

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I called Aspen dental and made an appointment for a cleaning and check up. They gave me a whole battery of x-rays and then the dentist gave me a cursory exam. The dentist then sends me to the Office Manager who proceeds to set me up for a deep tissue cleaning, replacement of 4 fillings, and...

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I took my client to affordable dental after making an appointment the day before. When they saw that he was disabled they refused to see him; saying that they had to refer him to Riley Hospital. What they didn't tell me was that it takes months to get an appointment with Riley Hosp.. My...

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I returned produce intact and unblemished. I cancelled and no further product was to be shipped and no further charges were to be incurred.

I was issued a refund for the returned product but I found a second charge from the company that was not authorized. They refused to refund...

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My 9 yr old son's tooth was pulled without anaesthesia. After the dentist, Hoa Pham, administered the injection of anaesthesia, he went to take care of other patients. He came back about 45 minutes later to continue. Once he put the extraction tool in my son's mouth and began to pull,...

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I have never been treated so horrible as I was at the Aspen Dental at Watertown NY. My dentures are breaking down at a rate of every three months. They are only 5 years old, so I don't know if that is normal. Anyway, I cannot afford the $100 every three months to fix them. I am on a tight...

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My husband and I just moved to the area and Allcare was the only place locally that is covered by our insurance. Had I known that it was located in a strip mall, I probably wouldn't have made the appointment. The whole experience was shady from the beginning. Our appointment was at 3:00...

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I just moved back to Mass, and my new employer's dental plan gave Aspen as the closest provider. Against my girlfriend's, who is a researcher, wishes I went ahead and scheduled work, I should have know that when looking at the estimate they were going to charge me over $100.00 for...

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You get the free trial they send you the whole package then make it impossible to get a hold of them and charge you the 78.41. I signed up and changed my mind and called the same day and she said I couldn't cancel until i got it. I then couldn't get a hold of anyone. Finally did and...

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The manager Sara, at this Aspen Dental in Schenectady NY. Is a very rude and nasty person, to both clients and to her employees. She apparently wants to look good at the expanse of others. I will never go there again, as long as she is there, nor will I recommend this place to anyone.

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They have been stalling for nearly a year on paying a small claim with no explanation and many promises that the claim will be paid. They haven't denied it...it's simply gone into the system and no one can tell us why we haven't received a check. We've spent hours on the...

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These people mishandled my dental care and are now billing me for work that they told me was covered by my insurance. Their staff was unprofessional and incompetent and now they sent me to collections for $300 that I was told was covered under my insurance. They told me it was approved but didn't...

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On 2-19-008 I went for impressions for a full upper denture and a bottom partial plate. On 3-6-08 I received my upper, and was told my partial had not come in yet. I was called to come in on 3/18 /08 and was told that the metal on the partial had broken, and would have to be sent out and re-made....