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Cruise Lines Complaints

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super cruise - super cruise

Posted: 2014-09-29 by    liness
Complaint Rating:  0 % with 0 votes
Super Viking River Cruise Ships...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Viking River Cruises - Flight scheduling

Posted: 2014-09-19 by    Jerry Benningfield
Complaint Rating:  0 % with 0 votes
On Friday September 5, 2014 I made a reservation for the "Romantic Danube Cruise" with Viking River Cruises. Air
fare between Tampa, Fl and Budapest, Hungary was to be provided by Viking.

On Saturday September 6, 2014 I received the flight itinerary. When I called...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Viking River Cruises - Deceptive Offers

Posted: 2014-09-06 by    Jerry Benningfield
Complaint Rating:  0 % with 0 votes
Viking River Cruises

On Friday September 5, 2014 I made a reservation for the "Romantic Danube Cruise" with Viking River Cruises. Air fare between Tampa, Fl and Budapest, Hungary was to be provided by Viking.

On Saturday September 6, 2014 I received the...
Complaint comments Comments Complaint country United States, California, Woodland Hills Complaint category Cruise Lines

Cruise.com - False advertising of discount

Posted: 2014-08-07 by    Jgielau
Complaint Rating:  100 % with 1 votes
I booked my wedding cruise with cruse.com and was promised a tour conductor berth (discount for our room) with booking through them. Through many emails and phone calls, and a lot of communication issues, along with awful customer service. I was told throughout that I would be receiving the...
Complaint comments Comments Complaint country Canada Complaint category Cruise Lines

Viking River Cruises - Non-service

Posted: 2014-07-18 by    Smart, curious lady
Complaint Rating:  100 % with 5 votes
Our experience was tainted by the absolute lack of problem
solving by Viking, caused by their limited customer service agents.

Viking accepts NO responsibility for their mistakes, even
when called, asked a question and their people give wrong or non-answers.
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Viking River Cruises - Not a river cruise

Posted: 2014-07-10 by    penguin999
Complaint Rating:  100 % with 4 votes
Viking River Cruise, Chateaux, Rivers and Wine, May 31, 2014 departure from Bordeaux, France. 7 day River Cruise turned out to be almost 6 days in dock in Bordeaux, with bus trips each day to the nearby wine regions, all just a few hours away. The trip included only two wine tasting, and two...
Complaint comments Comments Complaint country United States, California, Woodland Hills Complaint category Cruise Lines

Carnival / Cruise - No help

Posted: 2014-06-19 by    K Fa
Complaint Rating:  0 % with 0 votes
Booked a Cruise on Expedia, it was our first time ever taking a cruise. We got down to Galveston, which was a 10 hour drive for us and when we got ready to board my friend realized he forgot his passport. We spent 2 1/2 hours trying to get a hold of our family in Kansas to try and fax the info....
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Viking River Cruises - Saone - Rhone May 2014

Posted: 2014-06-04 by    Jimmysboy
Complaint Rating:  100 % with 3 votes
Viking Buri River Cruise Saone-Rhone May 25th 2014.EvaluationExcellent1. All staff on board. Mainly eastern European. Captain Swiss. All spoke excellent English and nothing was too much trouble.2. Programme Director Mark Poisson, a Channel Islander. Worked very hard intellectually and physically...
Complaint comments Comments Complaint country France Complaint category Cruise Lines

Carnival Cruise Line - Discrimination

Posted: 2014-05-06 by    Ms.T
Complaint Rating:  0 % with 0 votes
I have always chosen Carnival in the past because of its cheap prices and its diverse crewmembers.
In fact, I’ve been on several cruises with Carnival Cruise Line and it really saddens me to have to write a bad review for just the one atrocious occurrence I experienced onboard...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Carnival Cruise Lines - Kids sail free

Posted: 2014-04-18 by    Roy - Florida
Complaint Rating:  0 % with 0 votes
Carnival advertising Kids Sail Free. They actually do not sail free at all, they simply attach this offer to a higher rate called Fun Select and in the end you save merely $58 total for 2 kids.
Example: if you booked a 8C category for 4 people the price for the 1st two passengers is $1029....
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Norwegian Breakaway - refund shirt dress

Posted: 2014-04-16 by    Christiane St-Louis
Complaint Rating:  0 % with 0 votes
Hello, we spend a week on board your ship that was leaving the Breakaway New York on April 6 to the Bahamas, our booth No. 5712 and was the no. Reservation; 25139691 in the name of; Christiane St-Louis Chantal Labris, we had a little disappointment on the 16th deck we were extended when the...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Avoya travel Agency - Agent vanished with my money

Posted: 2014-04-03 by    Swen
Complaint Rating:  0 % with 0 votes
I chose cruise from the company Avoya travel Agency. I contacted the agent and after several days I already paid the whole sum. After that I waited for the confirmation and the ticket, but the agent continued to keep silence. I waited more, but nothing happened. I tried to reach this agent,...
Complaint comments Comments Complaint country United States, Florida, Miami Complaint category Cruise Lines

MARLIN TRAVEL - Incorrect information

Posted: 2014-03-17 by    julie johansson
Complaint Rating:  0 % with 0 votes
The agent told us that on our cruise we could use American dollars but the cruise line Costa Magica was an Italian cruise ship that only took euros and the exchange was extremely high at $1.56. The agent said that the findings on the internet and websites indicated that the cruise and the French...
Complaint comments Comments Complaint country Canada Complaint category Cruise Lines

Carnival Cruise Lines - Refunds

Posted: 2014-03-13 by    ccdr14
Complaint Rating:  67 % with 3 votes
Hey ya'll. Here's something interesting about good old Carnival. Wife and I booked a 7 day cruise a few months ago. Planning on it being our wedding anniversary cruise. Unfortunately her mother had a stroke and now my wife is the sole caregiver. Tried to get some sort of refund from...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Reliance - wants to know the location a no. with name and adress

Posted: 2014-02-28 by    lovisha
Complaint Rating:  0 % with 0 votes
hello sir/mam this is my humble request my name is lovisha and i want to the name, location, with complete adress of a reliance contact number. its too urgent for me to know about the details of this number . if you can provide me the imformation then please contact me on the given my contact...
Complaint comments Comments Complaint country India Complaint category Cruise Lines

Princess Cruises - Cancelling a person who could not sail

Posted: 2014-01-18 by    Nothappycruiser
Complaint Rating:  0 % with 0 votes
We have a booking for a sailing on January 23, 2014. We booked a suite for my husband and our daughter ( mid twenties). This was a Christmas present for her to join us on a short cruise. Yesterday, she was in an accident and hurt her neck and she will be unable to sail next week. We did not...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Carnival / Cunard / Queen Mary II - Carnival executives irresponsibility

Posted: 2014-01-08 by    Brian A. Carey
Complaint Rating:  0 % with 0 votes
My wife & I traveled on the Carnival/ Cunard Queen Mary II for our 40th Wedding Anniversary 12 day Caribbean cruise
12/22/2012 to 1/3/2013, having spent up (over $15, 000.) for a suite for our special occasion.
On 12/24, I became violently sick from the Norovirus that was making...
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Cruise.com - False advertising-onboard credit

Posted: 2013-12-28 by    Lin-Florida
Complaint Rating:  0 % with 0 votes
Cruise.com advertised onboard credit of $50 per stateroom - verified with Heidi at x132 at cruise.com Booked cruise and was told that the onboard credit does not apply to this. Have printouts stating this and converstaions with cruise.com but basically the supervisor said they are not honoring....
Complaint comments Comments Complaint country United States Complaint category Cruise Lines

Merchant Navy - Person in prisonment

Posted: 2013-11-04 by    khushboo y
Complaint Rating:  0 % with 0 votes
My fiancee Mr. Sushil Kapoor went to Dubai. The agent name is Vikas. The have started working on Ship named as Khaleel 2. His owner is Mr. Faizal. Now the ship caught in Iran due to Mr. Faizal's ill legal work and they have kept 9 crew member including captain Mr. Manu in the imprisonment....
Complaint comments Comments Complaint country United Arab Emirates Complaint category Cruise Lines

Carnival Cruise Lines Shore Excursions - Carnival Shore Excursions

Posted: 2013-10-24 by    Elena Sima
Complaint Rating:  0 % with 0 votes
I was scammed by the guide and his crew on the shore tour bought from Carnival. My sister was physically pushed and insulted by the tour guide. We both suffered from the emotional distress cause by the guide Luca on that tour. Carnival shore excursion desk personnel instead of bringing an apology...
Complaint comments Comments Complaint country United States, Florida Complaint category Cruise Lines

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