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Cruise Lines Complaints

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Carnival / ADA

antidestablishmentariusm on Dec 5, 2016
I am a disabled person who is primarily trapped in a power wheel chair. My wife and I just returned from a cruise on the Breeze. This is our second cruise this year on Carnival. Our first cruise on the Falsification was as close to perfect as a cruise could be. Now let me inform you of my...

Norwegian Dawn Cruise Liners / No parking, no help with luggage, items stolen, (Medicine, boots, clothing items) , shuttle issues,

We arrived at terminal at 1145, security kept waving us on, finally made it to parking garage, paid $140.00 only to be told they didn't have any more spots. Wait & they would see if they had any overflow available. When asked about help unloading our luggage & getting us to cruise ship...

Carnival Cruise Lines / Booking

Jeromie Hartsough on Nov 28, 2016
I had the payment for my cruise set up to automatically charge my carnival card. When it didn't go through I got some email that got buried in the holiday ads. When I logged on to check my dates to request time off from work my booking had been cancelled. When I called they told me the...

Uniworld Travel Cruises / River cruises

Andy Gilchrist on Nov 27, 2016
We recently took a european river cruise with uniworld (For the first time). My wife and I have done ocean cruises with chrystal, oceana and river cruises with grand circle travel and viking. You don’t need to read all my review since the gest of it is – never go anywhere with...

Carnival Cruise Lines / Credit from a canceled excursion to the wrong person

btaylormade on Nov 22, 2016
Carnival Cruise LinesI purchased an excursion for November 15, Land's End Boat, Beach and Shopping that was canceled because of the super moon. The Shore guards of Cabo San Lucas said the waves were too dangerous for us to sail to see the Arch. So our tour guide I think her name was Michelle said we can either...

Carnival Cruise Lines / Refunds not enough for valued customers

Barbara Balogh on Nov 8, 2016
As a VIFP member (#7350797499), I have cruised with Carnival for many years. I had a cruise scheduled for Dec. but was told by Dr. that I could not go due to chemo treatments. When I called, I was given only taxes back not any part of the cruise amount. I did not get the travel insurance...

Holland America / Experiment n' terror cruising

KeyserSoze1 on Nov 6, 2016
Our 09/28/16 Oosterdam 12nt Mediterranean Dreams cruise experience follows. Part 1 - Petri Dish Experiment We gave ample monetary consideration in the form of time off, airfare, transfers, excursions and the cruise itself, only to be subjected to a lack of hygienic common sense or a...

Calypso Cruises / Unwilling to pay for damage

Luvis on Nov 2, 2016
I was taking a trip on Oct 30th and was picked up from Double Tree by Hilton Cariari to go to the Isla Tortuga. On the cruise ship, we were promised that the banana boat ride would be really calm so that people could take pictures. So I brought my phone and my camera with me. It was a...

Carnival Elation / Horrible service

Divine Harper on Nov 1, 2016
I recently traveled to Bahamas for the first time ever (especially a cruise) and my experience was horrible! they served the same food every day, the food was never hot/always cold, or sometimes to hard to eat. Our cabin's bed sheet wasn't clean upon arrival. The attendant cleaning the...

Carnival Cruise Lines / Gift card refund

Karen Ethredge on Oct 24, 2016
Booking # 3FH7X3 - I purchased an e-gift card on the Carnival.com website for my son and his new wife to use on their honeymoon for onboard expenses or an excursion. Due to a misunderstanding between my son and the onboard customer service personnel, customer service thought the $200 I...

Carnival CruiseLines / Cruise

homeislove on Oct 23, 2016
Regarding reservation number 2CJ3P8. As a VIFP member and cruiser of Carnival since 2005 this past sailing 10/8 on Carnival Magic turned out to be the most stressful vacation we've ever had. My husband is a disabled veteran who has PTSD from both Operation Enduring Freedom and Operation...

Princess Cruises / Princess cancelled our trip then added insult to injury...

Platinum Member on Oct 19, 2016
My husband and I were scheduled to celebrate his 70th birthday on the Pacific Princess, sailing October 16, 2016. Less than 24 hours prior to our departure time we received an email from Princess saying the ship had run into rocks, putting it out of commission. We understand these thing...

Vacations To Go / Dishonesty and fabrication

anithapriya on Oct 18, 2016
We have booked a cruise for new year through vacation to go and the agent lied to me when quoted the prize and then blamed on the exchange rate of currencies. They never investigated the matter as said they would . I requested to listen to my telephone conversation with agent at the time...

Carnival Cruise Sensation / Email notes

ferrocarril on Oct 17, 2016
On are trip to Carnival Cruise #3QL9V1 was really disappointed the booking person told us that we will leave on Monday and come back on Friday morning my wife ask her three times about that and she said yes and also conversation was recorder so we book hotel in Miami for Friday and Sunday...

AFerry / Jadrolinija scam

Diane Martin on Oct 13, 2016
I posted the following information on this site on Sun 24 Jul 2016 at 16:28: Read Jadrolinija Jadrolinija Contacts & Information Posted: Jul 24, 2016 by Diane Martin Ticket purchased from AFerry not honored Complaint Rating: Contact information: Rijeka, Croatia, Croatia croatiaferries.com...

Duane Lemon / Due to hurricane matthew we were unable to take the cruise

Duane Lemon on Oct 10, 2016
Our booking number is 3QD6V1. The Port Canaveral was closed and not reopened until 7pm on 10/8/2016 due to the hurricane. We would have had to drive all night from Tennessee to meet the ship. We are 75 years old and an all night drive is impossible. Florida had many electric outages and so...

Duane Lemon / Unable to travel to florida because of hurricane matthew

Duane Lemon on Oct 9, 2016
We were to leave today Sunday 10/9/2016 for a 4 day cruise but due to traveling conditions we could not make the trip. We planned to leave Tenn. on Friday 10/7/2016 but the port was being evaluated and there was no word that the ship would sail until 7pm 10/8/2016. We would have to travel...

Carnival Cruise Line / shore excursion "best price guarantee"

Golden Lover on Oct 5, 2016
My booking number is 8D4XG8. My name & email are on file so if you'd like more personal information, which I will not provide on a forum, you may email me & I will be happy to provide that to you. I found a shore excursion that matched EXACTLY with the one that Carnival is offering on the...

Carnival Legend / Refund

corona_rce on Sep 21, 2016
Was on the carnival legend when it took a sudden turn Aug 29 scaring the heck out of everyone including their own staff. We thought we were turning over while in the dinning room .Glasses breaking dishes falling and people running. People were actually getting life jackets. We got into...

Carnival Cruise Lines / Carnival pride ship

heather11 on Sep 5, 2016
To Whom It May Concern: We would like a full refund for the Carnival Pride that set sail on Aug. 28 from Baltimore. The entire experience is regrettable. We decided to take another cruise with Carnival after our last pleasant experience. This cruise was the complete opposite of our prior...
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