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Cosmetics Complaints

Sort Complaints by: Date | Alpabet

www.FragranceX.com

Posted: 2007-12-05 by Kim Hochstein [send email]
Failure to deliver, charged shipping fees!
Complaint Rating:  75 % with 4 votes
Did not ship product to me but charged $10.00 shipping fee. This is a rip off - BEWARE!!! I wouldn't buy from them. Looks like a scam to me....
Comments Canada Cosmetics

Wild Musk perfume

Posted: 2008-06-06 by Melanie Duff [send email]
No supply of goods bought
Complaint Rating:  0 % with 0 votes
Purchased perfume and paid via Paypal, after waiting a reasonable length of time made 2 email attempts and then another and a fax as well, no-one will repsond and tell me where the goods are, after reading all the comments on this website I now find i've been HAD! I don't care about...
Comments Australia Cosmetics

VitaClear

Posted: 2008-07-23 by narissa [send email]
charging me without permission
Complaint Rating:  0 % with 0 votes
When I ordered vitaclear with my proactive pack, the customer service rep asked me if I wanted to try a 30-day trial of the product for only a dollar a box. Of course that was a great offer so why not? She also asked me if I wanted to continue the membeship for only 8 dollars a box, but I declined...
Comments United States Cosmetics

Vita Clear/Proactive

Posted: 2008-09-23 by Becky [send email]
mailing
Complaint Rating:  100 % with 3 votes
After closing my account with Proactive, I received products from Vita Clear which I did not order but were charged to my account. In no way did I indicate I was interested in receiving these products. Upon calling Proactive (there was not a phone number included in the Vita Clear products),...
Comments United States Cosmetics

Viorderm

Posted: 2008-10-06 by Mary Margaret [send email]
False advertising
Complaint Rating:  0 % with 0 votes
I too fell for the $500 "free" Walmart card. As advertised on Consumer Gain I ordered Vioderm, a wrinkle decreaser, for what I thought was a trial sample for $6.95. Too my dismay I have been charged $59.95 for the product which I will not open when it arrives but will return postage...
Comments United States Cosmetics

Urban Nutrition

Posted: 2008-08-16 by Neva Gillum [send email]
unauthorized billings
Complaint Rating:  100 % with 1 votes
I ordered a free-trial of Bellaplex. I cancelled any future shipments, but they continued to send the product and billed my credit card. Then, using my credit card info, they automatically began billing another unauthorized charge of $1.00 and then $59 to my credit card under the name of Wellness...
Comments United States Cosmetics

UltraRelief

Posted: 2008-09-04 by Janet Stenseth [send email]
Company will not answer phone
Complaint Rating:  0 % with 0 votes
I have been trying to cancel the account at Ultrarelief since I tried the sample; however they continue to bill my card every month for the last 3 months....
Comments United States Cosmetics

Ulta Cosmetics

Posted: 2008-11-23 by Robin Stokes [send email]
Rude Customer
Complaint Rating:  0 % with 0 votes
Came into store late one night, about an hour before they closed. A young lady with dyed red hair and tattoos on her chest was working. I asked her for help, and after trying several things such as lip color and lip liners, her attitude with me grew stronger. She was incredibly rude because...
Comments United States Cosmetics

Ulta Beauty Products

Posted: 2008-11-10 by Kathryn [send email]
Misleading Advertising
Complaint Rating:  0 % with 0 votes
The ULTA beauty coupons are false and very misleading. They exclude "Prestige" products but you don't know until you get there that nearly every product in their store is "Prestige". Don't fall for it, go to the Mall and spend the same amount, at least you'll...
Comments United States Cosmetics

ULTA

Posted: 2008-10-06 by Caren [send email]
Rip off company
Complaint Rating:  100 % with 1 votes
I am supposed to receive coupons in the mail for free items according to home much I spend. I spent $600 last Christmas holiday and never received the coupons. So I emailed customer service and I got a form response saying that I'd get a response within 48 hours. Two weeks later I sent...
Comments United States Cosmetics

TriClear Solution

Posted: 2008-03-20 by Wayne [send email]
Credit card charges!
Complaint Rating:  0 % with 0 votes
The email I received from TriClear was for a free trial, only pay shipping, and it would be for 30 days. Three weeks later I get billed $69.95 for this free product. When I called they said I had only 14 days to cancel to keep from getting billed. The number they provide for questions is a third...
Comments United States Cosmetics

TriClear

Posted: 2007-12-14 by anon [send email]
dishonest business
Complaint Rating:  100 % with 3 votes
I can tell you from experience that the only way to deal with this company is to dispute the charges with your credit card company!!!!! They are also Onlingo, Dermitage, Internet Career Kit and probably many more!

I also got some direct phone numbers....thier parent company is...
Comments United States Cosmetics

TriClear

Posted: 2008-03-03 by Wolfgrl [send email]
Deceptive marketing!
Complaint Rating:  0 % with 0 votes
You have 14 days to cancel your trial and if you don't you may get a bad surprise in your bank account and by the time it takes you to figure this out they say the 30 day return policy is up even though you haven't gotten the product!!! It cost 69.95 dollars for the first month of...
Comments United States Cosmetics

TriClear

Posted: 2008-11-26 by Crystina [send email]
false advertising and billing
Complaint Rating:  0 % with 0 votes
COMPANY IS OFFERING A FREE TRIAL FOR SHIPPING AND HANDLING CHARGE AND THEN BILLING YOU THE FULL $69.95 ON YOUR CREDIT CARD IF YOU DO NOT CANCEL THE ONGOING PROGRAM WITHIN THE 14 OR SOMETIMES 30 DAY FREE TRIAL PERIOD. YOU THEN CANCEL WITH NO SHIPMENTS YET MADE BUT THEY SAY THE $69.95 IS NOT FOR...
Comments United States Cosmetics

tooth whitening sample

Posted: 2008-10-13 by joan marie [send email]
overcharged
Complaint Rating:  100 % with 1 votes
Free sample - only 4.99 for shipping and handling - turned out to be 88.97...
Comments United States Cosmetics

Teeth Whitening Kits

Posted: 2008-10-30 by Sherry [send email]
Unauthorized transactions
Complaint Rating:  0 % with 0 votes
WOW, guess I'm not the only one going through this nightmare. I was stupid enough to order the sample product, submit a total of 3 emails to cancel further orders, yet get hit with the $88.97 charge weeks later. Then, to find out today, that this company is giving out a telephone number...
Comments United States Cosmetics

TanStore

Posted: 2008-08-12 by candyklln [send email]
no product
Complaint Rating:  100 % with 1 votes
i placed my order on 06-29-08 and still haven't heard a thing. i've placed several phone calls and got a machine. i left several messages and have yet to recieve an answser back or my product. my e-mail has never been returned. the money i paid for lotion was deducted right after i...
Comments United States Cosmetics

Striaex/Nuance Apothocary

Posted: 2008-04-26 by Gina Marie Stevenson [send email]
Will not refund my money
Complaint Rating:  0 % with 0 votes
Ordered product which stated free trial for 25 days. Did not rec'v product for over two weeks later of which was left on my front porch and no signature req'd. I used product, which gave me a rash/breakouts. I stopped using it and was going to send it back but rec'd email stating...
Comments Canada Cosmetics

Striaex

Posted: 2008-03-09 by bara wibowo [send email]
Terrible service!
Complaint Rating:  100 % with 3 votes
I tried their free trail product, the term and condition is i have 25 days to try and because the s/h took so long I only had 1 week to try. They charged me almost $400 because I passed 25 days trial period. I contacted them and they said they will return my money after i send the product back...
Comments Canada Cosmetics

Striaex

Posted: 2008-04-17 by consuela [send email]
scam policy
Complaint Rating:  100 % with 4 votes
im responding to the numerous complaints i see on this site. i also was scammed and amtrying to get a refund. i filed a complaint with the bbb in victoria, they sent me a letter they forwarded my complaint to bbb mainland bc anyone who wants to fight striaex should go to www.bbbvan.org they...
Comments Canada Cosmetics

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