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Cosmetics Complaints

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Try belleA / Eye wrinkle cream and smooth skin

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Sparkle77 on 2016-05-03
Don't fall for the trial offer you pay 4.95 for the trial. The trial starts once the item is shipped which is absolutely ridiculous. Your not getting a full 14 days of the trial. Then low and behold you are Charged 88.95 US not cdn for the eye cream which comes to 131.94 cents and smooth...

Hi Life Health And Beauty / Dragon's Blood - this copycat product, not the genuine product

An
Annoyedatmyself on 2016-05-01
I ordered 4 jars of this product online through Groupon and it arrived today. I am so disappointed because it is not the Skin Physics Dragon's Blood Facial Sculpting Gel but an inferior fake product. Small print on it says it is Dragon's Blood Facial Sculpting Cream!!! I wonder how many...

Trubelleza.com / Clearskin London

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monique lemieux on 2016-04-30
beginning of April I ordered the free sample of age defying wrinkle serum and instalift rapid wrinkle control ... I paid for the shipping as they asked but I didn't ordered any more products ... I'm trying to be refunded for the two products they charged me ...134, 00 and 149, 00...

Tru Belleza Skinwell & Clearskin / Unauthorized Credit Card Charges

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Chander Kambo on 2016-04-29
Re: 18885891342CLEANSKIN LONDON $132.18 & 17028521823SKINWELL LONDON $148.04 As per my telephone conversation with the agent the above-mentioned company, I was told that I will be charged for the sample items ($6.67 x 2 = $13.34) only and there will be no other charges applied to my credit card...

Hydroxatone / Unlawfully charging my credit card without authority from me.

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Ray Spencer on 2016-04-28
This company offered a free trial of their product Hydroxatone for a $1 contribution towards the freight. They have now put a charge through on my credit card of $101.60 without my ordering their product or agreeing to a supply of their product. Please follow up on this complaint urgently a...

Lsa Health & Beauty / Essence of Argan Oil - unauthorised credit card charges

Ml
MLGilmore on 2016-04-25
On 11th April I asked for a free trial of Essence of Argan Oil, agreeing to pay only for the shipment. A$5.83 with transaction fee of $00.17 was taken from my credit card. A week later the oil arrived. On 25th April 2016 an unauthorised amount A$119.61 was taken from my credit card. I did...

Tru Belleza / Deep Wrinkle Moisturizer

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Chegi on 2016-04-25
This on of the most truly fraudulent companies I have ever had the displeasure to deal with. I ordered my Free trial which was to cost me a total of $10.97 for shipping and handling on 05 March 2016. My free moisturizer and serum arrived on 18 March 2016. I happened to be on holidays at...

Avon / Avon Deal of a Day

Da
dabywong on 2016-04-24
Have security issue happening!!! I am an avon lady and starts buying AVON deal of the day a month ago, everything find is like submitting avon orders through the avon deal of a day. But three days ago, IT IS NOT! I found out someone is using my ID and Email to submit AVON deal of a...

Tru Belleza / Crème pour le visage 15 0z

Ma
marie 64 on 2016-04-22
Voile en voyant l'annonce pour un petit format au coût de 3.95 je me suis dit j, ai rien a perdre. Mais j'aime tellement pas donné mon numéro de carte de crédit quand je connais pas la compagnie. Mais je l'ai fais sans penser aux conséquences. J'ai reçu le petit format le...

lookfantastic / Can't access my account!

Ka
Kaskie24J on 2016-04-20
I ordered some beauty products from LookFantastic and when I wanted to log into my account to check the status of my order I was not able to access my account! I thought there was a password error or something so I clicked the "forgot password" but it did not help and it said that my email...

New Vitality / QuiVitality

Je
Jean McCorkle on 2016-04-18
I understood that if I paid the Shipping Charges I could have the eye and skin care for free. I did not agree to a monthly supply to be shipped to my house each month. I want this stopped as of today 4-18-16. Do not send me any more of this product as you did not explain this to me except...

Ulta.com / Total scam!

Do
Do33n on 2016-04-14
Ulta is a total scam website! I made and order and accidentally made a mistake so my address was incorrect. I immediately called customer service and told them about the mistake, but they refused to change anything because my order was already pending. I told them that I'm shopping online...

Stemacell.com / Visa card payment

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Turbo turner on 2016-04-11
I paid £3.95 postage for a free sample. Since then this company has taken £97.95, from my bank account via my Visa card, for something I have not ordered or received. I have read other complaints about this company, and all monies, including mine, should be returned to the people involved...

Tru Belleza / Anti-Wrinkle Moisturizer

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Felicious Xu on 2016-04-12
I have ordered the trial product but didn't realize the subscription starts soon after I got the sample. I have requested to cancel the subscription. However, the company only refunded $60 to me, and I was charged with $200. My Order Number is 151804. Avoid this company as the way they do business is not honest.

Flawless Anti-Aging Serum / Nova Derm Eye Cream / Deceptive advertising practices

Su
Sumbuddy else on 2016-04-07
was online shopping for something completely unrelated to skin cream, when their advertisement kept flashing non stop... The offer was for a free 14 day supply with a $4.95 shippling and handling charge. Once I ordered the face serum another pop up came up offering a trial of eye cream for...

Tru Belleza / Billing without authorization

Pa
Patricia Zwartjes on 2016-04-07
When I ordered the samples, it was not made clear to me that I must cancel further products. I was told to contact them and let them know if I was pleased with the product within 14 days. I did not know if the 14 days started from shipping date or when I received the product. I did not...

Shoppers Drug Mart / Cosmetics

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nicolemary on 2016-04-05
Extremely dissatisfied with Shoppers Drug Mart at Ossington and Queen St., as I was cashing out I noticed the price of a CoverGirl powder came to $17 and I was confused because the price on the tag displayed in store said $9.99. The cashier didn't believe me so I physically went and...

Tru Belleza / Tru-Belleza Anti-Wrinkle Cream and Tru Belleza Advanced Eye Serum

Si
SimeonIrina on 2016-04-05
DO NOT BUY THIS PRODUCT!!! On March 4th, 2016, I purchased two beauty products on trial as advertised on internet: 1)Tru-Belleza Anti-Wrinkle Cream (cancellation number 212288), and 2)Tru Belleza Advanced Eye Serum (cancellation number 216889). Package has arrived in Canada 10 days after...

High End Cosmetics Vegas / Scammers

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Bthom52 on 2016-04-01
I as everyone else was lured into the store on Fremont street. Sales person was Lian. All kinds of compliments and claimed to be a skin specialist. Set up 3 products, for my wrinkles at a price of $699 and she would throw in a "free" $300 facial. So thinking it may help, I agreed to buy them...

Nouvebelle / Nouvebelle Peptide Cream

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SpankyMom on 2016-03-31
I signed up for their peptide cream SAMPLE & was advised I simply needed to pay for postage which I did by providing my credit card information. On 3/28/16 I received a 1 fl. Oz. jar of the S'nak Peptide Cream and a form notice thanking me for my order. There was a charge of $41.23 placed on my...
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