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Cosmetics Complaints

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Lancome - Reenergize lift multi-action

Posted: 2015-12-01 by    Reviewer12142
Complaint Rating:  0 % with 0 votes
Has anyone noticed a reaction to this product? I have used it for years but the most recent jar has a distinctly different creme in it than before which leads me to think the formula has somehow changed. My eyelids are dry and itchy with puffy spots and I've narrowed the culprit down to...

Premier Dead Sea - They cancel auction re-selling to preserve their prices

Posted: 2015-11-28 by    Jonathan64
Complaint Rating:  0 % with 0 votes
My mother spent alot of money on this stuff and, upon her passing, still had several unopened packages with no expiry dates. Wanting them out of the house, I put as much merchandise as would fit into a Standard Shipping Box, and put them up for sale on eBay for pennies (trusting the market to...

Guthy-Renker LLC - ProActiv+

Posted: 2015-11-27 by    Reviewer58846
Complaint Rating:  0 % with 0 votes
I ordered some ProActiv+ supplies for my daughter in September, and paid for the first shipment. I then sent this email on September 19th after I had tried to reach Customer Service by telephone several times: "Hello there, I do not wish to receive an order every month; I would like to order...

Aliexpress - 2015 New Platform Sandals Summer Cut-Outs Shoes With Glitter Women Beach Flat Wedge Patch Flip Flops Lady Slippers

Posted: 2015-11-26 by    asra rafeeq
Complaint Rating:  0 % with 0 votes
i purchased the product the dispute also been closed and i don't get any reply from seller, she said that sh"ll refund my amount its more than 2 month. i don't get any reply nor refund Order ID: 68509691304218 Store name: ZheJiang BBS Store even i open the store site and mailed the seller even...

Shoppers Drug Mart - Make up department - extremely unprofessional counter staff

Posted: 2015-11-22 by    Reviewer28067
Complaint Rating:  0 % with 0 votes
I went to Shoppers to get some prescriptions filled, buy an eyeliner and a round hair brush. I like Lacombe products and so I was looking at their eye liners. I was the only person in the department. The only counter staff in the makeup sessions was talking to a man who had just come in from...

Obey Your Body - I felt so stupid

Posted: 2015-11-21 by    Reviewer94771
Complaint Rating:  100 % with 1 votes
Hey! I nearly read all of the comments. Thank you for sharing your experiences with everyone. I was on my way to London from Hamburg (Germany) when this nice, friendly sales man asked me if I would like to test the hand cream. One thing let to another and very soon I purchased the face scrub...

Nouvebelle - Unauthoriged Charges; SCAM/UNTRUSTWORTHY

Posted: 2015-11-20 by    Ron8888
Complaint Rating:  100 % with 2 votes
I bought samples(S'NAK PEPTIDE CREAM and Bellesse Anti Aging Eye Serum) from the company Nouvebelle on Oct 29, 2015. The ad said nothing about a subscription or a return deadline. And they wouldn't charge me for other things. I needed to pay only for postage. I paid and waited for my orders....

Sheridan Labs - Equinox and RTVL

Posted: 2015-11-18 by    Ian Holmes
Complaint Rating:  0 % with 0 votes
CUSTOMER #: 4381123 PRODUCT NAME: Equinox DaynNight Serum and CUSTOMER #: 4381111 PRODUCT NAME: RVTL Anti-aging I had cancelled the original and received reimbursement BUT they took another amount from my account and I have tried to contact them several times i.e. as below Received on 30/10/2015...

Hydroxatone - Hydrolyze intensive under eye treatment

Posted: 2015-11-16 by    brazina thompson
Complaint Rating:  0 % with 0 votes
I ordered a 30 day trail of the product and didnt want any more of this product. A $68.95 was taken from my visa card in august 2015 and another $68.95 was taken from my visa card in september 2015. I called customer services and was told my money will not be refunded. Now i have 3 containers...

Kroger - My daughter being accused of stealing when she was walking around the store with three things of makeup in her hand.

Posted: 2015-11-16 by    LizWahl
Complaint Rating:  0 % with 0 votes
The store manager was approach by supposedly another customer and told him that my 11 year old daughter was stealing the lip gloss by sticking it in her purse. Which she did not she had it in her had the whole time. I was also told that another lady saw it to. The manager tried to bribe us by...

Misleading Charges - Scam on Begin Anti-Aging

Posted: 2015-11-14 by    Deena J
Complaint Rating:  0 % with 0 votes
I order a "sample" of this product at a sample price of $3.95. The $3.95 was on my next credit card statement. The following month, a charge of $89.10 was on my credit card statement for the same product. I received a second shipment of the product the following month with an additional charge...

Forever Young - Vivo dead sea facial products

Posted: 2015-11-13 by    Reviewer11243
Complaint Rating:  50 % with 2 votes
I was at a small wholesale show in September and was approached by what I thought was a very nice young man selling face creams. I let them try some on me and ended up buying some of the product. The next morning I woke up with a nasty rash all over my face. I contacted the salesman and let...

DuaDerma and Alvena - Unauthorized credit card charges after I had cancelled my account

Posted: 2015-11-13 by    Reviewer41583
Complaint Rating:  0 % with 0 votes
I ordered the supposed "risk free trial" of Duaderma and Alvena and when I read the fine print it read if you do not cancel within 14 days you will be billed for full price of the two bottles. I cancelled my account before the 14 days and was charged a reduced price for the order of $45. 2 weeks...

Dermaliv - Aka RHR Apolline and Devanskin Eye Cream and Face Cream

Posted: 2015-11-12 by    Pat Stanfield
Complaint Rating:  100 % with 2 votes
I was ordering this trial product for a fee of $2.99. After putting my credit card information in I came to Terms and Agreements. Starting to read this I found this would be an automatic monthly billing and nowhere did it state how much. I did not click the terms and carefully backed out of...

Almay - Mascara

Posted: 2015-11-11 by    Reviewer85753
Complaint Rating:  0 % with 0 votes
I am very upset with the fact that Almay state there mascara is hypoallergenic and safe for contact lens wearers. This is fake and false. I started using the One Coat Get up and Grow Mascara on Saturday 7 November 2015 and my eyes burned so much I could not even open them or see anything. At...

Luminess Air - Air spray

Posted: 2015-11-09 by    Janet Q
Complaint Rating:  0 % with 0 votes
I have tried to call and get a return code. I left a message for a call back and got no return call. Then I stayed on the line and the woman wouldn't let me do a return for my 87 year old aunt that ordered this item! I had all the information customer number and info -She REFUSED !! My...

Nouvebelle - Face Creams

Posted: 2015-11-09 by    HNC59
Complaint Rating:  100 % with 1 votes
I should have done my research also. This morning I checked my account and I had a pending charge for $97.83 and I called my bank to dispute the charge. He said I needed to call the company, but I asked him if he could do a 3 way call for me. He first spoke to the gentleman from Nouvebelle,...

Phoenix Labs - Debit card used without my permission for subscription..

Posted: 2015-11-04 by    Reviewer48429
Complaint Rating:  0 % with 0 votes
I answered what I thought was an "EDF" customer survey questionnaire and was offered FREE gifts; two of which were Equinox Night serum and RVTL anti ageing cream. I was asked for a postage charge and gave my debit card details. I then got a call from the fraud office at my bank asking...

SX Cosmeceuticals - This Company is a Scam!

Posted: 2015-11-02 by    Papa64
Complaint Rating:  0 % with 0 votes
This Company offered free samples of Wrinkle cream and Aging cream and clearly advertised pay only shipping of $5.95 for each item. When my bill statement came in I was charge $179.95 and $189.98. On the invoice they claimed their Customers were like family and would like to hear from them!...

Yves Rocher - Membership

Posted: 2015-11-02 by    Aslitaylor
Complaint Rating:  0 % with 0 votes
Hi, I have had a TERRIBLE experience with your online sales! I ordered products back in August 2015. Somehow I was registered as a member and started receiving newsletter that I have no interest in. Then I realised that they started charging me £15 per month without my permission! I emailed...

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