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Cosmetics Complaints

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L'oreal Paris / Lipsticks pack named l'extraordinaire mat"

Sa
sanjaykalra on Sep 23, 2016
L'oreal ParisWe purchased pack of 5 lipsticks titled as L'EXTRAORDINAIRE MAT" from Duty-Free Shop at Hongkong International Airport, on 16.08.2016 at about 7 PM and then board Jet Airways flight to our native country India (Mumbai). On opening the pack at home, to our shock, my wife found that these...

Walmart Equate / Shaving cream that imitates edge shave

Da
danairozo992 on Sep 19, 2016
The cap malfunctioned and all the contents came oozing out...all over the place...Don't buy Equate Shave Gel with the orange top. Much better to go to Walgreens and spend a little more on a can of Gillette Foamy. I once had this problem with a can of Barbasol too...thinking it was a good deal...

CVS Pharmacy / Almay smart sgade concealer light

Fr
Francisca G. Stoddart on Sep 19, 2016
Purchased concealer. After a few uses, dark liquid came out. Went to local CVS. Manager did not know what it was. She called Almay. They did not know what it was. Manager told me to shake the tube. I tried, but no results. Although I have used Almay all my life, I was needless to say, very...

BellaVei / Very very bad customer service - bellavei products

Ej
EJ1 on Sep 15, 2016
I purchased Bellavei products on the 11 /09/2016 that was advertised for R449.00 but when the transaction was done, i received an sms from my bank with a total of R2065.40 that was deducted.I immediately sent an e-mail to their support to give me a refund. I received a e-mail back saying...

hydra skin sciences ltd / Allegro anti aging cream

Ch
Chi-Ling Liversage on Sep 14, 2016
This is definite a scam ! This was a popup ad for a sample of the Allegro product that all you had to pay was $3.96 for shipping & handling. Did not state about returning in 14 days or auto renew order. Was not able to print that page at that time.No receipt or any paper work was enclosed in...

Vitatrade / Nu youth anti aging formula

Lo
Lolly Reed on Sep 12, 2016
Order no 504788109 Lolly Reed. email : lolnic@telkomsa.net. The order for a sample of Nu Youth Anti Aging formula was placed on the 10/7/2016 and dispatched on the 12/7/2016 . My credit card was debited on the 10/7/23016 for $6.88 ( R101.597 ) for shipping costs for the sample jar of the Nu...

Duty Free Department at Oliver Thambo Airport / lancôme product/ perfume - poeme - old stock (smell does not last)

De
Delana on Sep 7, 2016
Whilst traveling to Dubai/ Puket - 10th June 2016, I purchase a Lancôme Pôeme perfume 100 ml at the Duty Free shop at Oliver Thambo International Airport, serial no: 38M7...rest of code not visible. Previously if I used the Poeme it lasted the whole day but this time you can smell it a half...

Obey Your Body / Barcelona airport obey your body shop

Ms
M.Sara on Sep 5, 2016
Dear CS team, I would like to escalate to the management a bad experience with one of the employees of Obey in Barcelona airport called ORER. I was talking to his colleague who is nice and professionel about the facial serum that I purchased at the end. I asked if this is the same brand a...

Shoppers Drug Mart / Refusing to provide tester for perfume

Na
NataliaDenisiuk on Aug 30, 2016
I would like to share the bad experiences that I had on August 30/2016 at Shoppers Drug mart located on 1050 Leila ave., WPG, MB R2P1W6. The store has a big variety of perfumes on sale which is $20 + tax but the problem is that they don't have testers available for it so my question wa...

Mysupportaccount.net / Credit card scam

Tr
Trevor Slater on Aug 30, 2016
I bought a cosmetic anti-aging product online on a Facebook link from Nardi Dayspa. The single item was "free" and the shipping had to be paid. The amount was $6.98 and amounted to R117.00. I even received a confirmatory e-mail with all the transaction details with an e-mail contact linked...

DermaC / Trial offer

Jw
JW887766 on Aug 30, 2016
As others have attested to, I too sent £3. 95 to facecare to try the product. Now, without my permission they have deducted £69. 83 from my account. I am pretty sure I double checked any fine print, which of course they are unable to provide for me now, to make sure they had no claim to charge...

TooFaced / Wrong order

Du
Dukinn on Aug 30, 2016
This was my first experience with TooFaced company. I actually never heard anything about them and accidentally found their website. They had many interesting beauty products which I really wanted to try so I ordered some. Even though they promised quick delivery it took a long time to get...

Dr. Parham Ganchi FACS, MD, PHD / Botched labiaplasty

Ga
ganchiruinedmylife on Aug 29, 2016
Please never use this doctor for a labiaplasty, I literally beg of you. After going to the top surgeon in the united states (If not the entire globe) to fix dr. Ganchi's botched surgery I learned the method dr. Ganchi uses is considered an amputee technique and will leave you with horrific...

Deep Sea Cosmetics / Dead Sea / Hexalin, eye cream, wrinkle cream , etc.

He
Helen Simmons on Aug 27, 2016
I am embarrassed to say I was hustled today at Barton Creek Mall in Austin. This man kept introducing products, promising a great reduction in price, etc. In the end after $1500, I got away! When I got home, there was no receipt! After reading the other complaints, I really feel like I was a real sucker. What is my recourse?

Tate's Natural Miracle Conditioner / conditioner

Ca
Carmen Mikhail on Aug 27, 2016
The listed ingredients are natural ingredients such as fruit yet the product is white. If the product was made of listed ingredients it would not be white. I purchased this conditioner four years ago and it is till exactly the same so it is obviously not made only of the listed natural...

Carrefour UAE / False accusation of shoplifting

Al
Allane Dionisio on Aug 24, 2016
i went to carrefour burjuman dubai today to go for shopping some stuff. i took one contouring cosmetic maybelline which cost 59 dirhams but then i passed somewhere and i saw a cheaper contouring cosmetics which cost only 21 so i compared it. i left the maybelline cosmetic on the other...

Tarte cosmetics / Damaged eye shadow palette

To
TonieCiri on Aug 23, 2016
I've ordered many items from Tarte Cosmetics website and was really excited about my order. It arrived in a timely manner and everything seemed fine. But then I looked closer and saw that my eye shadow palette was damaged. Only the palette was broken, everything else was ok. I called Tarte...

Shoppers Drug Mart / Poor customer service

Sh
shannon barron on Aug 21, 2016
I have had poor customer service from a cosmestic person at the Essex Shoppers Drug mart. Customers name is "Becky" no last I know of. I go to the shoppers at least 3 times a week, I have been told that the cosmetic counter is used by comestic customers as well as all other types of...

Deja Vu Cosmetics / Deja vu cosmetics 4 in 1 nail healthcare kit set

Jo
Jo Stevens on Aug 18, 2016
In April of 2016 I was on vacation and the first part of my vacation was to stop in Fredrick Maryland and surprise my granddaughter with a trip to Disney. While we were there we stopped to have dinner at a Hibachi in the mall (it's her favorite place to eat) while in the mall a woman...

Dirty Little Secret Cosmetics / Non delivery

Sa
Sarahygalarza on Aug 17, 2016
Dirty Little Secret CosmeticsI bought two highliters from dirty little secret cosmetics even do in the receipt they send you says that you can check when the order is going to arrive it doesn't. The only way of contact is email. I have written a lot of complains about my order not arriving but it's like they...
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