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I used to be a constant customer of Pep Boys that does not care about their customer service. I took my car into Pep Boys in January 2008 for them to repair my brakes which I was charged very close to $600.00 of repairs. Well it is July 2008 and I am having the same exact issue for Pep Boys...

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After numerous promised to fix broken equipment they send a service rep. that is like a keystone cop. He proceeds to get me better coverage and ends up after 3 hours with no sat. coveage at all..He says that his supvisor quit and he had no one to call but would be back the next morning to finish...

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After doing a lot of research I bought the new Tata Safari 2.2 LX in Black color in April 2008 from Om Sai Motors, Mumbai. Overall it would have been a great choice had it not been for the worst quality of service from both the dealer and even the customer service manager of Tata Motors and...

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Patchogue N.Y. went in for 4 tires on Tuesday, when I went to pick up the car they said 1 tire had a hole in the side and had to order a new one. So they put 1 different brand tire on, ok. Than when I got home I realized that they ruined the rim. Just had the correct tire put on tonight and...

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I took my car to PepBoys on Lafayette road in Indianapolis IN they told me I needed struts and I told them to change my serpentine belt because 2 weeks prior there was a small squeak they changed the belt broke my pulley to my water pump which caused engine damage. They broke the screw on one...

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I pulled in to Valero #06436467001 on Saratoga and Moorpark, in San Jose, CA. All I needed was for them to loosen a screw on my rear-view mirror with an allen wrench. The mechanic on-duty loosened it and asked for 5 dollars. "For what?" I asked. Paid him (which I saw him pocket) and...

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I've just now read a lot of the pissed off at Pep Boys reviews. What can I add. I only wish that I'd read them before wasting money on a repair that wasn't necessary. The only thing that I can say about Pep Boys is that it's a good place throw money at pretend mechanics on...

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On April 18, 2008, my F150 broke down and was brought to a Ford Dealer who I had used previously used to repair my truck. Larry, the service manager at the Ford dealer called me and informed me that he pulled a code indicating that my EGR and PDFE sensor were bad but noticed that they were genuine...

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i purchased my car from sas dealer, at lucknow in2007, since then it is regularly serviced at same centre. This time at mileage of 40000km, they did not inspect spark plugs, clutch wire, etc the car stopped on second day. I took it to near by workshop were plugs were cleaned & space was...

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I find their business practice appalling.

I told them my complete situation. I'm leaving town with it cross-country for graduate school and I wanted these repairs to help secure a safe trip and as preventative maintenance since I have the money from my school loan. Their...

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Bad Bad Bad experience. My husband took my 2007 infiniti i-35 ...He was made to wait 5 hours... 2 1/2 just for the diagnosis. Quoted on the phone 120.oo then once they had our car opened up it became a 380.00 estimate. When my husband told them he would just take it to the dealership for 250.oo...

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VAN HAD PROBLEMS AND IT COST ME $200.00 TO GET FIX WITH OUT WARRANTIES. Also family member at same time had to have test it cost $500.00 for produce. I get caught with payment until incidence happen. So i need some one to be understanding....

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Purchased 4 tires, and alignment service for one year, last time car was taken in for alignment check was told all is good, but when taken the car in to see if alignment was proper then why front tires are worn on the outside edges, they said they have no records, then after the contract was...

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Back in January of 2008, Ricky and I had our 1987 Pontiac Fiero GT into the above PepBoys location for a tune up. They did the tune up, and inserted a new alternator and battery, which seemed to be sufficient, but after this, the car would not start intermittently. In May of 2008 (Three weeks...

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Its shocking that their is a major manufacturing problem with my car under registration no. DL3CAQ4847 model santro E3XL which was bought from the samara hyundai's lajpat nagar showroom. The car has a major problem of vibration at the speed of 80kmph due to which both the front tires of...

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While having a new tire mounted someone in service area where work is done went into my car and took IPOD valued at 500 dollars work crew denies doing this but item was not in plan site and someone had to search to find it. Their policy states company not responsible so I have no recourse....

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Jiffy lube Signature Service cost $29.99 and prides itself with the following service included: Change oil/Filer, Check air filter, wiper blades, vacuum floors and was exterior windows. Additional services are printed on your receipt such as check overflow level, brake fluid level, etc. -- this...

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Both ABT and Maruti are age old names in this part of India. I had bought a wagon R from ABT, the initial service made me feel good. The executives were too good to be true. Be it venkatesh, or Durai from the sales department. My car was pounded by another passing car and the front wheel lost...

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In Nov. of 2007 I purchased a new pair of tires at Belle Tire of Madison Hts., MI. for our 2003 Dodge conversion van. Recently (about a week ago) I noticed a shimmy in the front end while driving to work. This only got worse over the next 2 days. Upon inspecting the front end myself I recognized...

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i have a maruti zen lx 2001 model car. i went to tanya maruti service centre meerut for its service, ac gas used in my car is R 12 but due to shortage service centre injected R134 which destroyed my car's compressor... i went there again but they rejected my complaint... i want u to take...