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August 4, 2006 10:30 pm. Had a confirmed reservation with a dutch address and passport at Thrity St Louis Airport. At arrival the agent Joshua refused to honor the reservation and contract saying I did not have a valid drivers license. He would not help, offer any advice, or assist in any way....

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This posting is to warn vehicle renters in Germany to be very thorough in inspecting their vehicle, because Budget will hold you liable for every thing if it was not fully documented as preexisting damage. We learned this the hard way with a Budget car rental at Stuttgart airport in May 2006....

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I rented a car from Hertz in Orlando last weekend and was told that it was a better deal to buy the gas that was in the car and I could return the car empty, because gas was over 3.00 a gallon in the area.

I decided not to do this fortunately. At the "private" gas station...

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Rented a car with Alamo after getting an online quote of $373.12
told them I didn't need any extra insurance cover but when I received the final bill I've been charged $1043!!!! This is because (apparently) I have no choice and had to take out the extra insurance even though...

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Below you will see a string of emails sent to the Enterprise Rent a Car's customer service.

Email Number 1

Customer (XXXXXXXXXXXXXXX) 12/15/2006 02:30 PM
I am a customer of the Enterprise location on Drake Road in Farmington Hills Michigan.

In...

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I had a problem when I rented a car from the Enterprise in Farmington. I finally called the corporate office and spoke to a young lady named Amanda. She was very nice and pleasant. I started to get a little angry but she calmed me down and explained to me the situation. It was like she was trained...

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Car Renter Beware!

Recently I needed to rent a vehicle while mine was in the shop for repairs. It was a short term rental, only 3 days. When I picked up the vehicle they tried to talk me into taking their bumper to bumper car insurance for $12.00 plus some change per day and...

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I called Enterprise when the repair work was completed and asked if I could get a ride to the collision shop or I could wait an hour for my husband to come home and take me.I was told in no uncertain terms it is policy for you to return the car to the shop and Enterprise picks it up there.The...

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My son needed a car for a while. His car was being repaired from a previous claim from our nationwide insurance company in 8/2006. The company that was supposed to fix the sunroof did not do it correctly. It has to go back and have it redone in November 2006. Nationwide insurance authorized...

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In October of 2006, I rented a car from Alamo in St. Louis for a short vacation I was taking with my 3 year old daughter. While on the vacation, we returned to our car after exploring the art museum.

On the windshield of the rental car was a "parking violation" for expired...

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We rented a car from Fox rent a car from the san diego aiport. As others have also told you have to wait for around 30-60 mins before you get their shuttle.

This shuttle took us to a creepy looking office. Tha parkign space where the cars were parked was dimmly lit. We had asked...

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Upon arriving at San Diego International Airport, I called the shuttle service that would be taking me to the rental facility. The operator said that they would come momentarily and did not arrive until ONE AND A HALF HOURS LATER! This was after I called several times, which he responded with,...

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My fiance had recently rented a car(s) from Enterprise after his car had been totalled in a car wreck. Over the course of a week he was given three cars, the first two being sold within days of being in his possession.

He was put through the inconvenience of having to return these...

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I recently rented a vehicle from Enterprise in Cincinnati Ohio. I was informed we were the second drivers of the car which was new.

The Man renting us the car took a quick walk around the car and there was no visible damage.
I drove the car back to where we were staying...

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I was on a business trip in Charleston, SC last month and got a National rental car at the airport, based on best price.

I didn't immediately check it out thoroughly because I was expecting to be met by a rep on the way out to go over the car. However, nobody stopped me and...

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I rented a car at the Sky Harbor Airport site on 2/16/07. When I returned the car on 2/19/07, bad traffic caused me to hurry a bit too much and I left my prescription sun glasses in the front of the car, either in the console area or sitting on the passenger seat. I called Avis the minute I...

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To Whom It May Concern:

On March 4, 2007, I rented a car at the San Diego Airport Thrifty location. During the check-in process I noticed that the counter agent placed my license in a little black box. When I asked why, she said that a copy of my license was being made. I was...

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We rented a car at the budget toronto airport from16th of March till 18th of March. And the day we picked up our car, there's a women and she wanted us to pay for cash for one day coverage and one day baby car seat. but, it was 2days rented..but, we were too tired and just paid it for cash....

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Subject: damage to car rental

Here is my account of events:

5:15 pm:
Lorena called me on my cell to let me know that she just got on the i-56 and that there was traffic so she would be late in picking me up.

6:00 pm:
I did a cursory...

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My friend and I were driving in Whyoming when the ice caused us to fish tale and land in a snowbank. Because I wave insurance on the vehicle I knew I was responsible for the damage to the car, so you can understand my shock, when AVIS decide to salvage the vehicle instead of repairing it. ...