Complaint Rating:

I have been using A.M.S Limousine service for the past 3 month after trying a lot of different services, They are really Excellent service they are always on time, clean cars, professional drivers and on top of that REASONABLE PRICES, I highly recommend A.M.S Limousine to all people who are...

Complaint Rating:

ABC LIMOUSINE SERVICE, INC.
5278 Kestrel Crossing Dr
Alexandria, VA 22312
703-941-4900 Phone
703-941-4998 Fax

ABC Limo company backed out less than an hour prior to pickup for our large party of 14. Their only excuse was that they decided it was too...

Complaint Rating:

On today’s date, August 07th 2007, I had the misfortune of dealing with Advantage Car rental. A company has never treated me so rudely in my life; upon returning a vehicle to your Matheson location here in Mississauga, Ontario.

On Aug. 03, I was in an accident with my...

Complaint Rating:

We waited in line for over an hour at the Denver location to check-in with a reservation. There were approximately 10 customers in line ahead of us and there were three reps working the counters. Employees were running around and the entire operation was disorganized. Even once we reached the...

Complaint Rating:

Horrible doesn’t begin to describe my experience. I had originally reserved a compact car online for the KC Airport. Casey at the service desk informed me that they did not have any cars in this class left (at noon). HOWEVER, for an additional $30/d I could receive what they did have remaining....

Complaint Rating:

I rented a Hyundai Sonata on January 30th at about 11 AM in the morning. I waved all insurace coverage and drive off onto Toute 528 Towards Orlando. afew minutes later I had a flat tire. I had to change the tire on this very busy highway and return the vehicle about an hour later. The car was...

Complaint Rating:

My wife recently had a very bad experience with Advantage Rent-a-Car at LAX. She signed the damage acknowledgment form that showed pre-existing damage on the rear bumper. When she returned the car one of the workers jumped on the shuttle van and accused her of the damage, she told him it was...

Complaint Rating:

We waited in line for over an hour at the Denver location to check-in with a reservation. There were approximately 10 customers in line ahead of us and there were three reps working the counters. Employees were running around and the entire operation was disorganized. Even once we reached the...

Complaint Rating:

I have rented a car March 25th in Miami Airport for 10 days for $378. Because my trip was shorter than was expected I returned the car in 7 days. What was my surprise when I receive the bill for $528. They explain that "The System" apply a new rate when the car are returned earlier...

Complaint Rating:

I gave my bank details through alamo secure web site, and before i submitted i changed my mind and now after month i receive bank statement with 200 pound transaction has been made thats make me crazy dont now how to get back that money from them....

Complaint Rating:

I rented a car from Alamo at the T F Green Airport in Rhode Island. I made an electronic reservation for the car, a GPS device for the week, and on my E-reservation chose NOT to have insurance coverage since I am covered by my own insurance. When I arrived to pick up the car, I was asked three...

Complaint Rating:

I have booked a car for 4 days from Alamo through the Internet, to be picked up at Raleigh-Durham airport. The charge is around $130 total. It is a good rate and the cheapest that I could find on the internet. On the day of the pick-up, I arrived at the rental counter 1/2 hour early because...

Complaint Rating:

I rented a van from Alamo at the Boise Airport on September 18 and returned it on September 27. I feel I received extremely poor service from Alamo employees in that office two times.

The first incident was when I picked the car up. I phoned Alamo a few days before my arrival,...

Complaint Rating:

We rented a car in Houston Tx, we went over the car for damages and were documented in their handheld computer, upon returning the car the alamo rep stated there was a dent to the front bumper, my husband stated is was documented in the handheld and rep said oh yea its here. My husband finished...

Complaint Rating:

I recently booked and prepaid a Mustang 6 cylinder car to drive from Orlando to Maimi and was told that I had no choice but to drive a 4 cylinder PT Cruiser which is a very low powered car of poor build. I asked to be given a car of sufficient performance to handle a 250 mile drive on freeways...

Complaint Rating:

I booked a car for 2 days and 1 hour online, at 66 dollars. Returned the car on the 2nd day at 11pm. So i returned the car earlier. after 2 days, i see a charge of 174 dollars from Alamo on my credit card bill!!

I called the customer service line. Spoke to a representative Anita....

Complaint Rating:

Alamo lied to us and pulled the bait and switch on a recent car rental. Here is the letter that I sent them regarding what happened.

I recently rented a vehicle in Costa Rica from your Liberia location. This was the worst rental experience I have ever had.
I will...

Complaint Rating:

I reserved an economy car from the Washington Reagan Airport from March 11 to March 19 for $9.99 per day plus taxes. My RES number is 642194677 and contract ID is 7014163. The economy car turned out to be a two door while I needed a four door. The next size up, a compact, was available with...

Complaint Rating:

Booked a 'Mercedes or similar' car to pick up from Nice airport. "You have a Citroen C4 picasso" said the receptionist when we got there. "I don't think so" I said. After a few phone calls (she was very helpful), I got a Citroen C5 - it was all they had. Not...

Complaint Rating:

Watch out for this car rental. I rented a car for one day from this location and was deliever the car where the guy ran around the car and hand me the rental papers and told me "Your good to go" and ran off. Upon returning the car the next day, the girl checking the car in walked directly...