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Car Rental Complaints

Sort Complaints by: Date | Alpabet

Econo Car Rentals

Posted: 2008-03-26 by Taha Bayrak [send email]
Charge without authorization!
Complaint Rating:  0 % with 0 votes
I rented a car from Econo Car Jersey City Summit Avenue branch. They told me that if the vehicle was driven to VA state, they would limit the mileage by 1000. I told them I didn't want any mileage or state restrictions. So I paid $10 more per day. The total amount was $ 339.95. (approximately...
Comments United States Car Rental

www.Car-Hire-UK.com

Posted: 2008-03-25 by Duncan Murphy [send email]
No refund!
Complaint Rating:  50 % with 4 votes
This company met us at Heathrow airport in June 2007 with an upgraded car and we signed a car and fuel deposit of £670 which they charged to our card and never returned. The car was returned in good condition and they confirmed this. I have rung them maybe 30 times and each time they promise...
Comments United Kingdom Car Rental

Hertz

Posted: 2008-03-20 by Angela Martin [send email]
Customer neglect!
Complaint Rating:  0 % with 0 votes
An Hertz employee by the name of Nick was extremely rude to me when I asked for his assistance. I had a question to ask this gentleman and requested that he approach me because I was traveling alone with a small child, 4 bags of luggage and plus a stroller. This individual informed me that he...
Comments United States Car Rental

www.Car-Hire-UK.com

Posted: 2008-03-20 by dorothy cabrera [send email]
No refund from deposit!
Complaint Rating:  25 % with 4 votes
In December last year we hired a car and they offered a meet and greet service at the airport. In the car park we signed in good faith the receipt of 600 gbp deposit and 70 gbp for fuel. When our Visa statement arrived they had charged the full amount of over 900gbp. They are still doing business,...
Comments United Kingdom Car Rental

Enterprise Rent a Car`

Posted: 2008-03-18 by Karen Holmes [send email]
Very poor service!
Complaint Rating:  50 % with 2 votes
I went on line to make reservations for a compact car, (because of the gas prices). I had to wait two (2) days for this can and on the third day I was to get one at noon. I did not get one until after 2:00pm. This is the worst rent a car company that I have ever used before, but it is...
Comments United States Car Rental

Hertz

Posted: 2008-03-16 by Mrs Allison Colyer [send email]
Taking money from my account without my knowledge!
Complaint Rating:  0 % with 0 votes
On monday 11th february 2008 i rented a car from Hertz at newquay airport cornwall. I had a small accident which resulted with the front plastic bumper being dented. On returning the car i informed the staff and showed them the damage. They told me not to worry and they would inform me of any...
Comments United Kingdom Car Rental

H.I.S. Transportation Services

Posted: 2008-03-07 by Peter [send email]
Worst experience ever
Complaint Rating:  0 % with 1 votes
I ordered a 20-passenger vehicle for friends of mine to go see a concert. The initial price was fantastic and i came to find out it was too good to be true. What was initially a $300 ride from Orange County to Hollywood and back turned into a $1200 fiasco. To add insult to injury, my party was...
Comments United States Car Rental

Enterprise

Posted: 2008-03-06 by stefanie madison [send email]
Vehicle availability!
Complaint Rating:  0 % with 0 votes
I have had a few issues with Enterprise car rental in Eau Claire, WI. On Tuesday, March 4, I was told that there were NO vehicle available only a 15 passenger conversion van. The representative had told me that nothing would be available until the next day. On Wednesday, March 5, I return...
Comments United States Car Rental

Travelocity

Posted: 2008-03-05 by Charles Pak [send email]
Scam and fraud!
Complaint Rating:  100 % with 1 votes
I used Travelocity to book a rental car with Budget rent a car for a stay in St. Croix. The Travelocity trip confirmation quoted a total of $560.33. When I returned the car Budget had in their records a total of $675.86. This apparently had been the amount Budget headquarters received from...
Comments United States Car Rental

Arokan

Posted: 2008-03-05 by Ulrik Branner [send email]
Scam and cheating!
Complaint Rating:  100 % with 5 votes
I rented a car from arokan and instead of doing the check on you credit card to see if you have the money required for the deposit they charged me the amount. It has now been over 7 weeks and i have been in contact with them over 20 times and they do not seem to be willing to return my deposit....
Comments South Africa Car Rental

Universal Rent A Car

Posted: 2008-03-03 by N. Sivarama [send email]
Fraudulent charge!
Complaint Rating:  100 % with 8 votes
I am a retired person living on Canadian Security payments. I am at a loss to know whom I should turn to when I am cheated by this Car rental company. If you are unable to resolve this please advise as to where I should turn for help. I give my story below.

Rental Agreement...
Comments Canada Car Rental

EuropCar

Posted: 2008-03-01 by Al Lee [send email]
Fraud and rip off!
Complaint Rating:  100 % with 1 votes
Having booked through Travelocity, we picked up our rental car from Copenhagen and dropped it off at Frankfurt airport 3 days later. Europcar helped themselves to 2 extra days rental fee and insurance charges, which amounted to nearly $400 U.S. They sent us an invoice claiming that we had...
Comments Denmark Car Rental

Maruti Baleno

Posted: 2008-03-01 by Dr.Rebi George [send email]
Terrible company!
Complaint Rating:  0 % with 0 votes
I am writing this mail with total loss of confidence in Maruti company in general and Indus Motors, Trivandrum in particular. I bought a Baleno car on 24-08-06 from Indus Motors, Trivandrum. The particulars of the vehicle are as follows:
Model Chasis Number ...
Comments Ireland Car Rental

Alamo

Posted: 2008-02-29 by Daniel Pigg [send email]
Bait and Switch and Treated Poorly
Complaint Rating:  0 % with 0 votes
Alamo lied to us and pulled the bait and switch on a recent car rental. Here is the letter that I sent them regarding what happened.

I recently rented a vehicle in Costa Rica from your Liberia location. This was the worst rental experience I have ever had.
I will...
Comments Costa Rica Car Rental

south delhi travels center

Posted: 2008-02-28 by mukesh [send email]
volvo bus in new delhi
Complaint Rating:  0 % with 0 votes
we have booked 27 seater AC bus OF SOUTH DELHI TRAVELS CENTER for our foreign guest to pick up them from internationl airport & drop to domestic air port.

they agree everything about it up to last 11 pm but when flight arrived no body was their from SOUTH DELHI TRAVEL CENTER.
Comments India Car Rental

Hertz

Posted: 2008-02-27 by Alan Day [send email]
bait and switch pricing
Complaint Rating:  0 % with 0 votes
My reservations with Hertz at the Atlanta airport have been changed from the time I made the reservation to the time I picked up the car 3 times out of the last 4 times I rented with them. I made a reservation for a 4 day stint and got a rate of $201 for the week on the reservation with my clear...
Comments United States Car Rental

Avis

Posted: 2008-02-21 by ST [send email]
Extend Car Rental
Complaint Rating:  100 % with 1 votes
To extend rental car at AVIS, required the driver's personal credit card info. or other personal info. (the one who picked up the car); this put an assistant job in difficult... would anyone be willing to leave their credit card or other personal information to their assistant? I tried...
Comments United States Car Rental

not applicable

Posted: 2008-02-19 by SANA ANSARI [send email]
pathetic
Complaint Rating:  0 % with 0 votes
15 DAYS ago i have converted my post paid connection into a prepaid connection,my no is 996777334,my prepaid phone is not yet activated although i have summited all my documents & the customer service excutive name JAGTAP at lower parel relationship centre that is gallery informed me that...
Comments India Car Rental

Hertz

Posted: 2008-02-13 by edward [send email]
False charges and rudeness!
Complaint Rating:  100 % with 1 votes
We had rented a car from Hertz at Tampa airport to return to Orlando -- were advised to return to Orlando Airport. Had previously rented from Hertz for several years as business customer -- boy are things different for "average consumer". Returned car to general car rental return...
Comments United States Car Rental

ValuePlusOnline.com

Posted: 2008-02-10 by daniela miller [send email]
Lied about values & charged me money!
Complaint Rating:  100 % with 9 votes
They said I had registered with them witch was not true I bought a toy off of e-toys and they got my info and my credit card info and charged me a dollar and sent me what was supposed to be a $40 gift card for gas and other things. Now my credit card has been charged and I am trying to cancel...
Comments United States Car Rental

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