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I rented a car in Costa Rica for 11 days from Dec 25, 2007 to Jan 05, 2008. When I returned the car to the San Jose airport location, the Dollar representative coerced me into paying $20 for cleaning of the car (which was only a little dusty), and tried to overcharge me by $200. His behavior...

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Stay away from these people. Do not ever get a car with Thrifty!
This is the worst service I have ever had. I called on Sat. to reserve a car. I explained that I was renting a car because my car was needing repair and that I did not know how long the repair would take. The customer service...

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I was at my church with my dad and sister. We had an appointment for them to come pick us up. We waited for 2 hours. Then we called the company, the first time they hung-up on us, then the second time they hung- up on us. On the third time they said "the address not available.."

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Try to get rental car They will alway say price has went down click on link.price has never went down usually more Same old bait and switch...

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We waited in line for over an hour at the Denver location to check-in with a reservation. There were approximately 10 customers in line ahead of us and there were three reps working the counters. Employees were running around and the entire operation was disorganized. Even once we reached the...

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MY ADVISE IS "NEVER USE EUROPCAR HIRE" !!
I prebooked a car several months in advance at a cost of 302 euro's including damage waiver.
When I arrived at eurocar's desk at Marsielle airport I was told I should pay for excess insurance which I agreed assuming...

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A couple of weeks ago, on April 29, 2008 we returned to Canada from a wonderful three week holiday in Israel and Jordan. Our holiday was only marred by Budget s surreal response when our rental car broke down 25 minutes outside Jerusalem. What follows is a story of inconceivably bad customer...

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I booked a van over the phone. I called a few days in advance for a qoute and to check avaialbility, and was told only a few hours notice was required. I called again on the day I needed the van, booked it for collection at East Midlands Airport and got a booking number. When I arrived at the...

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Budget is horrible there is no customer service avoid them like the plague beware beware beware. I reserved a truck one month in advance. I confrimed the reservation two days prior to the move. the night before the move at 6:50 pm budget national reservations called to inform me that there would...

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My daughter rented a UHaul truck in Washington state for a move. Everything was fine, until she returned the truck. Strong vibrations indicated that the cab was separating from the bed of the truck. She was only several blocks from the drop off location and was able to slowly get the truck to...

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I'm not much of an internet reviewer, but this place treated me so poorly that I've decided to create an account here just to let others know. The person with whom I spoke by phone (Sal) was quite friendly and willing to alter my arrangements from a car dolly to a car carrier at the...

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I rented a car from Alamo Rentals in Dallas, What a BIG mistake! Four months later I received a charge on my credit card for so call a ticket I never received. I am still leaving messages for someone to return my calls. Where is customer care?? Do they know when you leave a message you need...

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I rented a car on line with Univeral rent a car in Mississauga, Ontario. Despite strange attitude in the office I signed all papers and took over a car for one week. Returned in the same good condition back early in the morning and heading for airport. Several days later I found out I was charged...

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we rented a car from europcar in less than 5 miles from the agency the car broke down and had to be towed. we recieved a bill 2 months later for $495 for repaires to the car....

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Ms D.S., Vice President, Air Travel Rental Corporation d/b/a Payless Car Rental,
500 Route 1 South, Wyndham Garden Hotel, Newark, NJ 07114, Tel: 973-824-5800, Fax: 973-824-1575

This letter is to report a complaint about the horrible experience I had on July 3, 2008, about...

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I PAID FOR A UP GRADE TO A VAN FROM E TOUR AND TRAVEL TO GO TO FLORDIA. THEY NEVER TOLD ME I WOULD HAVE TO HAVE A CREDIT CARD TO GET IT. NOW I WANT THAT MONEY I PAID TO E TOUR AND TRAVEL FOR IT BACK THEY TELL ME THEY PAID ME FOR IT I DID NOT GET IT THEN THEY SAY WHEN I CALL THEM. SOMEOME WILL...

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We hired a car from Europcar at Manchester Airport for a 27 day period. Collected it on 6th May and returned it on time on the 1st June, as in the hire agreement.

As it was just before 8.0 am we thought that we would have to drop the key in the 'early return box'. However...

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The last few times I have tried to rent from Hertz online I have noticed a peculiar phenomena. If I just visit the site and enter a discount code and coupon I generally receive the advertised rate. If, however, I then log in with my Gold club number and attempt to reserve EXACTLY the same car,...

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I recently rented a car from avis and they authorize my insurance company these to do direct billing, i still had to put a 100 hold on my credit card only for security, reasons.They informed me that 7/18/08 will be the return date at that time my insurance will stop billing i returned the vehicle...

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My wife and I were married on July 5, 2008 and were leaving on our honeymoon on July 8th.

We had a 7:50AM international flight to Punta Cana and I decided to have a AMS (North Jersey) stretch limo bring us to and from Newark Liberty airport. Our pick up time was scheduled and...