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The last few times I have tried to rent from Hertz online I have noticed a peculiar phenomena. If I just visit the site and enter a discount code and coupon I generally receive the advertised rate. If, however, I then log in with my Gold club number and attempt to reserve EXACTLY the same car,...

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I recently rented a car from avis and they authorize my insurance company these to do direct billing, i still had to put a 100 hold on my credit card only for security, reasons.They informed me that 7/18/08 will be the return date at that time my insurance will stop billing i returned the vehicle...

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My wife and I were married on July 5, 2008 and were leaving on our honeymoon on July 8th.

We had a 7:50AM international flight to Punta Cana and I decided to have a AMS (North Jersey) stretch limo bring us to and from Newark Liberty airport. Our pick up time was scheduled and...

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I rented a car from Budget rental in May of 2008 and my son and I were involved in a single car accident, because the entire wheel came off the vehicle. We ended up going across the highway onto oncoming traffic.

No one could be reached by contacting the emergency number and this...

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Just had 2 cars rented from Paris, Opera, Rue de la Chaussee D'Antin.

We had both cars under Platinum and Gold cards to cover the insurance. We asked for non additional insurance. The employee asked us to sign for insurance, mentioning that is included on the quoted price....

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I rented a car in April 2008 for an 11 day vacation. On day 2 the break fluid light came on. When I called the company they graciously swapped it out for a van and I was off on my way. In June I received a toll violation for running a toll in the car I had traded in. My best guess is it was...

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We called enterprise rental before our vacation and asked if they provided a one way rental service back to our hometown 5 hours away, since we were driving a car to drop off for a family member. They told us yes they provide that service and made our reservation. When we called a few days before...

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We hired a car in Toulouse online, and seeing as it was only a short 4-day holiday, we agreed to upgrading to an Opel convertible when we checked in, for an additional daily rate.

In Mirepoix for two days, south of Toulouse, and some little criminal put a scratch along the door,...

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Priceline.com has a terrible policy of keeping your money for a lengthy amount of time when THEY HAVE MADE AN ERROR! I attempted to rent a car for two weeks, using my debit card (about $350). Unfortunately, I paid for the car at Priceline.com, but was unable to pick it up at the rental car agency....

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I had been up in Woodland stewing inside your Woodland California office for 2 hours because I tried to rent a car when I already had a car rented in Modesto. I have been waiting here for 2 hours arguing with a Luigi Celendano about how I had to sign the contract you sent and have it return...

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About 2 weeks ago I rented a car from Payless at the San Diego location. Well about 2 days ago, I was contacted by one of the employees there requesting my insurance information. I then asked, what do you need that for? His response (Mark) was, well to pay for the damage that was done to the...

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I have received 4 letters collections department in the past months. I attempted to pay with an American Express in April which did not go through. We received more letters and I have attempted to pay with a Mastercard as told to by a Collections Department representative on June 28 and today,...

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I have received 4 letters from the collections department in the past months regarding a rental car agreement from February. I attempted to pay with an American Express in April which did not go through. We received more letters and I have attempted to pay with a Mastercard as instructed my...

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Before arriving at the Enterprise Car Rental desk I called from home to ask what I needed to rent a car and I was told a credit card. I was asked if my credit card was linked to my checking account and I said yes. I was told to bring two bills (utility bills) from home. I brought four or five...

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We hired a car online through Holiday Autos and they allocated us to Europcar at Lyon airport in May 2008. We had no problems at all with the car (and no bumps) and when we returned it to the airport a uniformed Europcar employee carefully inspected it and (in front of us five adults from three...

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I had a one day rental from Sixt that I picked up at the Frankfurt main train station at 9:30. It was a 1-day flat rate, all mileage included for a total of 39euro. The next day I filled up the car and returned it to the Frankfurt train station at 8:00 before I took a 9:00am train out of the...

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Filled the tank (overflowing) 18 miles from the airport. Was charged $13.99 for fuel service....

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Priceline is the worst company I have ever dealt with. They tell you lies then when you catch them they blame you. I made reservations for a car and realized after they had been made that I needed to change the pick up time. That’s ALL I wanted to do. Priceline sent me an email saying...

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The Kansas City Airport has this great rental center building with a terrific shuttle going to and from it but it is only a pleasure to use if you have a nice dry day. I had to drop off a rental car at the Enterprise Car Rental section and that morning it was pouring rain. The young guy with...

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I had initially signed up for a plan, because there was a Hertz Rental center down the street from my home, making it very convenient to do business with. Unbeknownst to me, this same site had gone out of business. I immediately contacted the Center with in 2 days and spoke with a women who...