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I have been a gold member for many years and over these years have rented many many vehicles from Hertz. After my last experience I will not rent from Hertz again but I will share my experience on every web site, blog, travel site and everywhere else I can. Our vehicle broke down and we were...

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We recently rented an SUV from the Hertz in Richmond, VA for a week. During the pre-rental inspection, my wife noticed several scratches and a dent on the rear passenger door, which we asked that the rental agent mark on the damage report. When we returned the vehicle, the same rental agent...

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Rented a car from Hotwire. Said it was the best rate. But they lied. Found a few days later a much cheaper for the same car . their customer service is worthless. The reservation was made a month in advance and they would still not cancel or change it. They even advertise a lower price on their...

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I rented a car from Fox Autorent in Budapest, Hungary and I was scammed for the lost of a key. I've rented vehicles many times before and never had any problems.
They charged me $800 for the lost of a key which is outrageous and they charged on a first bill ~200$ and two months...

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Reserved a limo car, by telephone, for two teenagers for prom night. Limo driver arrived with a Party Bus. Driver advised if that was not the service requested he would depart with the Party Bus and NO charge would post to the Visa Card given during the telephone call. Two days later a charge...

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On the 14th of April I rented a new (very low mileage - 2, 000 miles on the clock) Volkswagen Golf Cabriolet, registration ‘3677HJF’ from the Europcar Alicante Airport branch in Spain. From picking the car up, I covered approximately 400 miles. On the 20th of April I approached a...

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We rented a premium car. Later learned the power source was disabled, preventing us from using our own GPS. Budget told me a location near me could trade me for another car not so disabled. This was not the case. I am stranded without my GPS working and am upset with Budget. Will NOT rent from...

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RCI,
EMAIL SENT TO RCI FEEDBACK ADDRESS THAT STILL HASN'T BEEN RESOLVED AS OF 3 MAY 12. See compliant below.
This is a follow up email on the compliant sent on Mon 4/30/2012 5:36 PM regarding the below issue. As of today I have not been contacted to resolve my issue. If anyone...

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On 16th of Nov my Insurance Company arranged a rental car for from Enterprise as my own car was damaged. While I took the car the representative looked at the car and marked the existing damages in the car. But she didn’t look into car by sitting low. I also didn’t know that they...

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I rented a car at Medford Oregon airport 10 pm at night they told me drop off before 10pm sat drove to airport sat 9:45 know one around Budget car rental tags and keys on counter know one around no drop off boxs took car back to motel at 4 am went to airport to get on plane drop off car know...

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Reservation no. 247631206
http://www.rentalcars.com/ShowVoucher.do?id=LMjQ3NjMxMjA2O

My name is Pablo A. Ospina. Last Thursday afternoon I spoke on the phone with one of your agents regarding a situation that occured to me and my wife, when I went to pick up the car.

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I was charged insurance, for which I did not ask. I informed the member of staff at pick up that I had my own insurance. On returning to the UK, I discovered that my account had been debited. I have complained, but Auto Europe has ignored my complaint, saying Avis are sticking to the contract....

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I arrived in Jacksonville, FL for a wedding of a close friend on March 21st. I arrived at the Avis counter at JAX at approximately 11:35. I had pre-booked a midsize car, Dodge Avenger or similar according to the website, with my flight through Orbitz. Upon arrival, a young man at the counter...

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I rented a car from Avis, as they are our preferred vendor despite being priced higher than other companies (kickbacks). Long story short, due to traveling for work, I called our travel agency to book a car with a power seat due to being petite. As it can't be written on the reservations,...

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avis is a HUGE scam, I rented from avis recently, and I told them I did not want their insurance, my own covered it. Well when I returned my car, they had charged me for the insurance!! It was 450.00?? I said I did not want it, and the sales person just added it on. I had to fight with a ***...

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On March 24th, 2012 I picked up a rental car reserved and paid for online through Auto Europe, in Aix en Provence, France. The rental fee paid in advance online was $67.08 . This covered the rental only. No extra charges or services were requested by us; including additional insurance. The sub-contracting...

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I made a reservation for a compact car with thrifty in the montreal airport. My total was supposed to be $120 for three days. When I got to the counter, the employee told me they ran out of compact cars. So they said I can upgrade for $10 more per day. It was 1 in the morning from my flight...

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Just rent a car for a weekend. Needed to go from San Juan, PR to Humacao thru the Turnpike. I was instructed not to use the R lane for toll charges. So I used the other lane.

I was charged $11.30 for a toll that was $1.00. No way you can avoided because you have no choice of...

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So I go to pick up the rental car from Thrifty. Everything sounds great, $62, 2 days, sweet. Do I pick the Corolla or the Focus? I make the right choice. Then she lays it on me, "How will you be covering the car?" Before I can say half of the word, thrifty, she starts explaining their...

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We were charged $500 + for a tyre by Europcar at the Sydney Airport. Europcar said that the tyre needed to be replaced which may or may not be the case as it is possible that all that was required was a simple patch. Regardless, the company claims to have replaced the tyre. We do not dispute...