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I dropped of my car at Just Brakes in N Richland Hills TX for a brake job. I received a call back and was told that my car needed $1000.00 worth of repairs and that BY LAW he could not release my car. I demanded my car back and told him that was a lie. He said it would be ready in an hour. A...

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Turned my vehicle and the person noted that my tank was full. He tried to print the receipt right there but his device had run out of paper. We went inside to get another copy which I received. I did not pay as close attention as I should have but once I arrived at the airport I looked and saw...

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Turned my vehicle and the person noted that my tank was full. He tried to print the receipt right there but his device had run out of paper. We went inside to get another copy which I received. I did not pay as close attention as I should have but once I arrived at the airport I looked and saw...

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My family traveled to Argentina on vacation. We reserved a car with Europcar. We were charged over $400 US more than we agreed to for the car. We have tried to contact Europcar repeatedly. They don't answer their e-mails. I have held over two hours waiting to talk to them on the phone....

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This is the letter I'm just sending to Mark Cotterill their MD!

Dear Mark

RE: COMPLAINT – ATTEMPTED FRAUD? DATA PROTECTION? ZERO RESPONSE! (CS????????)

I am writing to you to tell that your company treats its ex –customers in the...

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If you are offered the opportunity to be picked -up at the body repair shop by Enterprise, think twice or decline the offer. Enterprise strongly encourages ALL of its employees into "upgrading" insurance customers above and beyond over what the customer/insurance company is willing...

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Tried to rent a car with Hertz for a day to attend a funeral. Prebooked online entered my partners name as driver and my credit card details as i don't drive and she doesn't have a credit card. That was the fatal mistake since in the terms and conditions it says the names have to be...

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Dear Sir/Madam:

I realize that Hertz claims to provide exemplary services to its customers, but this letter is intended to provide Hertz notice of the fact that in my particular case Hertz fell far short of such a self-serving boast which in all candor proved to be hollow as more...

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After booking with Cheap tickets for a package car and air three months in advance. I arrived in Florida on October 24, 2009 for two weeks.

We went right to buget in the airport to pick up our Mustang Convertible, to our surprise they didn't even have a mustang Convertible...

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On arrival in Cancun, Adventure Car Rental didn't have the automatic transmission I had reserved 6 weeks before. I was promised I would be charged a lower rate for the manual car. On getting my AMEX bill I noticed it was not applied. In fact my final bill through AMEX was HIGER than the...

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The car I rented last weekend (Oct 30, 2009) from Europcar at Cork Airport Ireland, had 2 bald front tyres and the rear tyres were'nt great either.

They deny this saying that they were 'low but road legal'...whatever that means. They did however agree to change...

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CarhireUK - www.car-hire-uk.com

They dont do free upgrades to there prestige range, we really wanted to drive the New SLK 230 Convertible but they would not upgrade us free of charge.

we were really disapointed as we wanted to drive this vehicle....

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I was very disappointed with my experience at Fox Rental. I arrived in San Francisco to discover that they had overbooked the economy cars and that all they had available was a mini-van. So, I took the mini-van temporarily and was told to come back when they got more cars in to switch out the...

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11-05-2009

With the holiday’s approaching I want to share my experience. Although my car rental was related to an auto accident Avis Budget Car Rental, LLC. requested my bankcard for a minimal deposit until the insurance could be verified.


Having...

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Do not rental your Car there. I’m a bargain spender and want to save like $100 for a 9 days van rental. I regret my decision since they don’t maintain the car at all. I have tire issue on the first van I picked up. Return it and they give me a new rental, then I have battery issue....

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I was struck by a driver making an unsafe U turn in a Hetrz rental whild riding my motorcycle Police report lists driver as being at fault. My vehicle was towed and I was taken to emergency room.
I have called Herz claims department twice a day for the past five days. Their outgoing message...

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I was struck by a driver making an unsafe U turn in a Herz rental whild riding my motorcycle Police report lists driver as being at fault. My vehicle was towed and I was taken to emergency room.
I have called Herz claims department twice a day for the past five days. Their outgoing message...

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We were told we had paid for the hire of a car, on line, in full from Travel Jigsaw (Carhire3000). When we arrived at Kerry Airport (Eire) we were asked to hand over a credit card for 'security' reasons only. We recieved two pieces of paper; one white A4 and one yellow NCR A5 stapled...

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Car not as advertised, supposed to get a Pontiac G6, got a DESTROYED Chevy Coblat with 25K miles. Filthy, seats were busted, no recourse. To top it off, had a one hour wait to get the car, then, after returning, had to go through the desk AGAIN to finalize return. BIG hassle, JUNK Cars, poor...

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Unethical Business Practices and Corrupt Management! Unknowledgeable Drivers and Rude Owner. Wedding Planners and engaged Couples BEWARE! My husband and I were dropped off an hour early at our reception by our Driver Jason.( We had previously been picked up at the church in the Rolls and then...