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Car Rental Complaints

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Careem / Careem service on saturday 14th jan 2017

Amir Randawa on Jan 15, 2017
CareemI did book a ride but captain cancell the ride and your team charge me the cancaletion charges. Please correct your this unprofessional attitute and dont lose your customer. Please contact me and return my money back other vise i will tell all my friend and relative about your thi...

Hertz / Very poor customer service

m_j_k on Jan 14, 2017
have had following problems with hertz in Dallas and Midland 1) making a reservation seems pointless. They never seem to have the car you book. During my last stay I had 3 cars. Not one of them was the car I originally reserved. 2) for the second time in two months a car needs maintenance less than...

Budger Car Rental Florida / Unauthorized credit card charges

jinctan on Jan 14, 2017
We hired a car during our holidays between 22Nov16 to 29Nov16 in Florida and we had an overcharge later of USD93.60 (invoice no.U739572293) despite already paid £127.49 (itinerary 7223185297358) through Expedia.co.uk for the car rental. The overcharge invoice shows a PAI charges of 48.65 and...

Car Rental Republic / Additional insurance/hidden

JustinRoos on Jan 13, 2017
I rented a vehicle through car rental republic but little did I know that I was going to be done in with an insurance that was added at the same price nearly as the rental car. You are actually not renting a vehicle you are paying for hidden insurance and then being charge by the vehicle...

GrabTaxi/Bad Service / Grabtaxi vh 2086

Vanessa Dasalla on Jan 12, 2017
I would like to complain the driver of vh 2086, around 430pm to 5pm pinick up nya ang pinsan at auntie ko na may cancer sa st. Lukes ospital, pra ihatid dito sa binangonan, sna nun una palang ngreklamo n sya na nalalayuan sya.. Eh di sna nghanap nlng ang pinsan ko ng ibang msasakyan...

Hertz Corporation / Deletion and suspension of membership hertz corporation

Gillian Cox on Jan 10, 2017
File# 1104270 I am sending this complaint to John P. Tague (CEO) Hertz and James D. Tuton (CEO) American Traffic Solutions CC: Robert Clark of Back Office Services On January 3 2017, Robert Clark suspended my services without provocation. Hertz Corporate Office reversed $180 traffic violation...

First Car Rental SA / Repayment of repair cost

Mike6306 on Jan 10, 2017
Rented a car in j-burg for 3 weeks and added a tyre and glass insurance. Had a tire explosion. Contacted this company and they told me to have the tire changed and they would repay me. Did so and when I left the car wrote down what happened, they copied the bill. Three weeks later I contacted them...

Hertz / Company

meme on Jan 9, 2017
On 12/16/2016 I rented a car from hertz in Garden CA and brought the car back on 1/9/2016 hours for the location say 7:00 to 1800 which I was there by 7:30 and you guys didn't arrive to almost 8 made me late to my job 2 hours do to the false advertisement in your door put me in bad...

Thrifty Rent A Car / Daily toll charge

EMT rn on Jan 9, 2017
I was quoted for $495.66 but billed $731.01 for "agreeing to the daily toll charge when I signed at pickup". I called thrifty for billing concerns and was told that I agree to a $21 daily charge of the ez pass plate when I signed and they would not refund even though I did not use thi...

Hertz / Phone stolen from car - unethical behavior -

Ebrock on Jan 9, 2017
On friday January 7th at approximately 9am i dropped my car off at the hertz miami airport. I went to cashier which was in garage and immediatley realized my phone was gone. THis is within five minutes. I sent my son back to the car and the car had been taken to be cleaned. It took them...

Hertz Las Vegas, NV / Unauthorized charges, poor customer service, rude employees

Pamela Burrell on Jan 8, 2017
Hertz is a national company that is suppose to have trained professional personnel. Hertz is suppose to be above and beyond the others in car rental companies, but I have found different. I am a gold member and was treated rudely by counter agents and customer service agents as well. I...

Hertz / Unethical behaviour and unsafe car

Pallav Raghuvanshi on Jan 7, 2017
One of the worst experience with the car and the service. The car provided to me was 2016 Hyundai (license number NY HEG5189). When we picked up the car the tank was 6/8th full and the car was not clean at all. When we asked for any other car we were informed that all other cars have been...

Hertz Rental Car Company / Hertz

dorisduvall on Jan 7, 2017
I am very dissatisfied with Hertz rent-a-car corp. /employees, agents, etc. I do have a reservation in March 2017. This only took (4) tries to get this done. Agents do not speak well, & are not helpful. They also seem to lack knowledge of what their job entails. On hold for 1 1/2hr, . A...

Enterprise Holdings / Enterprise car rental highlands ranch colorado

JuanV on Jan 7, 2017
I needed a rental while our car is in for repairs. After waiting several hours at your Enterprise location for a rental this morning and again this afternoon, they eventually brought a dirty "luxury" Navigator rental. They enticed us to pay an additional $19 a day for extra insurance...

Hertz / Rental car

Jesus A Bejarano on Jan 6, 2017
Last 29 of december I booked a car with hertz cancun (Office branch: 21 xcaret av, cancun) from 30/12/2016 to 3/12/2017. When I arrived to the venue to pick up the car, the hertz staff in a very rude mood told me that they were out of cars and they could not give any car. The problem i...

Avis Car Rental / Replacement car not provided. No one to attend to repeated calls

Krishan Wadhwa on Jan 4, 2017
I am a frequent traveller to Europe and always prefer car rental than travelling in trains : During my last trip to Europe I took a car on rent from AVIS at CDG Airport, Paris. The rental was for 3 days with full insurance cover (zero excess). The day after I took the car on rent, while I...

Hertz / Unauthorized credit card charges

James Caswell on Jan 4, 2017
HertzGentlemen: Please see attached letter dated December 12, 2016 regarding your Lomita, CA office overcharging me for a rental car. I would appreciate a timely response, as you have over-charged my Wells Fargo debit card by $1, 500.00+. I have been a loyal Hertz customer for over 30 years and...

Hertz / Frustrating customer service

Zeev Kirshenbaum on Jan 4, 2017
Dear folks, I had a car reservation, to be picked up in NYC (Hertz Reservation number: H1543178666). I was supposed to pick it up in the evening of Dec-29, but unfortunately fell sick that day, and we decided to stay an extra day at the hotel. On the morning of the pickup day Dec-29, I...

Hotwire / Made a car reservation with hotwire but budget could not find it. Call did not help

cnpf on Jan 4, 2017
Went to Curação on december 25th. Getting there on the 26st Bdget could no find the reservation made thru hotwire. Called hotwire and they were no help.. After a 30 minutes call the attendant said they could not find another car and transfer me to budget (no-sense I eas on the counter and...

Locauto / Unfair business practices

Rico Pajarola on Jan 3, 2017
On November 28, 2016, we arrived in Catania Fontanarossa to pick up our rental car from Locauto. The rental was fully prepaid via broker rentalcars.com. We were 3h late, and they told us that they only hold a reserved car for a maximum of 59min, and therefore they would not give us the car...
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