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Auto Insurance & Loan Complaints

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Auto & General Insurance / Poor service

polela on Dec 6, 2016
On the 11th OF April 2016 i was involved in an accident with a client of Auto & General J Rambaran. On 26 July 2016 signed documentation was submitted to Auto & General requesting payment into PD Hastibeer account . I K Adams did not sign or authorise such payments neither have i receved...

USAA (United Services Automobile Association) / Car insurance

Cindy M. Cossuto on Dec 6, 2016
I was with State Farm for 10 years and had a great, low rate with a loyalty discount, too. I switched to USAA in August 2016 because I had purchased a (new to me) preowned car. I specifically told them about the great rate I was already getting which included a discount for my loyalty and...

Costco / Ameriprise insurance

D Nick Layman on Dec 6, 2016
Just because they're affiliated with Costco, which I consider to be a reputable company, doesn't mean they hold up to the standards I would expect of their partnership with Costco. In short, they're just another insurance company doing everything wrong, especially customer service and...

GEICO / Refund check

Pat Drane on Dec 6, 2016
March 29th check for refund $78.15 was to be sent to me. Aug. 15th stop payment of check and resend. Miguel said check resent Sept. 2nd. Tues. 11/29 Allison said we should receive check in 24-48 hours. On 12/6 Raul said request was sent to Geico's bank and they were suppose to mail a check to...

Kalayjian Oaks & Associates / Insurance broker - they are incompetent

city212 on Dec 6, 2016
This insurance broker will do an excellent job of selling you but then they fail to follow through and couldn't care less about customer experience after they sell you. In 2016 I trusted their agent and gave her full price upfront. After she got the check, she didn't check up on anything...

GEICO / Auto insurance quote

Sonyaowens on Dec 5, 2016
My policy was cancelled then restarted, I was quoted 311$ monthly payment then I received email stating 401$ monthly payment, I called spoke with someone who said I have to sign a P I P form, I then tried but couldn't find the page, I then called back to make my payment on December1 and...

Absa iDirect / Unethical behaviour

Cassandra Gabriel on Dec 2, 2016
Complaint re absa idirect’s unethical behaviour 9 november 2016 flood damage claims: Mercedes benz 00747067*001*002 Yamaha dragstar 650: 00747067*001*001 I am an absa private bank client and for the past 16 years i have had comprehensive insurance with absa bank for 3 motor vehicles, 1...

Hagerty Collector Car Insurance / Non payment of valid claim

chrisinocala on Dec 1, 2016
I have paid my premiums on time for 5 years for 8-10 collector car. When was struck by a reckless driver( he got 5 tickets & lost his license) I contacted Hagerty, now almost 2 months later they are refusing to pay my claim, even though Mercedes Benz has given me a estimate to repair ...

Infinity Insurance / Not helping at all for my stolen and totaled car

Tomitule24 on Nov 30, 2016
I had infinity insurance for about three months I paid $14, 000 for a 2005 Dodge Magnum and I paid $3000 for stereo for it all and cash it got stolen three months later and totaled I called my insurance company and they assigned me an adjuster it's been four months now and they have not...

Hollard / Hollard motor extender

Carol NG on Nov 30, 2016
On the 14th September 2016, I informed Hollard MotoExtender about the breakdown of my car while I was busy finalizing the other claim for the same car. On the 21st October I sent and email informing them again on the breakdown cost of the repairs . This came after I had to pay R20000 for...

USAA (United Services Automobile Association) / Claims representative

Linda F. Poole on Nov 28, 2016
Jameson Leak is an aggressive, intimating, ill-mannered agent who talks very fast and very loud. Every time I speak with him, he is sarcastic, keeps talking around me and it is difficult to get a word in. He challenges everything I say and rather than slowing down and lowering his voice...

Northern Neck Insurance / Medical pay coverage / 3833009

Christopher Hairston on Nov 28, 2016
On 1/28/16 I was in a car accident and was hurt the other driver admitted he was wrong and I have medical bills that my insurance company for the last 20years refuse to pay and I have MED PAY also Jennifer O. Beuchelt is the worst agent to deal with she still refuses to pay so I can pay my...

State Farm / Mike garner-grand rapids

Paris_france on Nov 28, 2016
Mike Garner and his assistant Kim Lasher changed my coverage without my written authorization. They made an assumption about my vehicle and proceeded to change my coverage from full to comprehensive only. Once I noticed the change I contacted them to change it back and they confirmed that...

Nationwide / Claim mishandled and poor customer service

Evelyn Baione on Nov 27, 2016
I feel that Nationwide did not handle my claim very well. The poor judgement, careless errors, lack of concern and effort have left me without a vehicle. Your company should have just totaled my car and given me the blue book value immediately after the accident. Nationwide has cost me...

Insure2drive / car insurance

TatianaChe on Nov 25, 2016
Scammers! Be careful, they seem cheap but then they charge you over the top for ridiculous things and never explain properly what for, never refund, very poor customer service if any. They cancelled my 7 year NCB 2 years ago after only one claim, put up my premium. Later when I recently...

RAK Bank / Auto loan clearance

Augustine Rajan on Nov 24, 2016
RAK BankDear Sir I took loan for a Nissan sunny in 2005 (Reg No. F-69812) and I have completed the loan in due time. However, the the clearance is not happened with RTA. When I went for a new CAR registration they have asked me to cancel or renew the old car. I met Rak Team in SZR Al Quoz branch...

Safe Auto Insurance / Auto insurance

Mark B. Allen on Nov 24, 2016
This "company" is one of the most illegitimate, untrustworthy, and lying businesses that I have ever had the disservice of dealing with in my life. From the beginning, I asked them whether there would be any unforetold or unexpected policy rate increases and they blatantly lied and told...

American Automobile Association / AAA.com / Auto insurance aaa drive app discount

Jack Gaworski on Nov 21, 2016
I purchased home and auto insurance about 2 months ago. My auto insurance premium was partially based on a discount for having the AAA Drive app downloaded on my cell phone so my driving habits could be tracked and monitored by AAA. I only had to have 2 driving trips of over 10 mile...

GEICO / Geico sucks and did not pay the claim

Haowei Zhang on Nov 21, 2016
I have an accident in August. I am 80 percent liable. I do not have collision coverage but I have uninsured motorist insurance. Geico sent me a letter saying "We are filing a claim against the responsible party for the total amount of damage to your vehicle, including your deductible of...

OUTsurance / Insurance claim

Blancheb666 on Nov 19, 2016
I was involved in a accident with an outsurance client in August.I don't have insurance myself, and my little daughter of 3years old was in the vehicle with me at the time it was indeed the fault of the. Other driver and he was kind enough to admit that and apologies were given, my...
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