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Auto Insurance & Loan Complaints

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GEICO / Claim

LLamb on Jul 26, 2016
I filed a claim on 7/18 with Geico, and on that day I made reservations for a rental car to be picked up on 7/26 and an appointment to meet with the Claims adjuster for 7/22. On 7/22 the adjuster was a no call no show. I called the 800 number and they routed me to the field adjuster. His reason...

GEICO / Insurance Company

Crystal Gordon on Jul 25, 2016
On May 2, 2016; at complete stop a GEICO insured viechical rear ended Myself and My Son Kirstin N Gordon.Kirstin Gordon was transported by Ambulance to Floyd Medical were he recieved treatment for injuries substanted form this collision. He was treated for a concussion and back. As a...

First Acceptance Insurance / CAR insurance

OLD bam on Jul 25, 2016
You are so right they don't answer there phones. I don't have any supervisor to help you. This company is very bad. DO NOT USE THIS COMPANY FOR INSURANCE. The office that we got insurance from in Orange burg, SC, two weeks ago I called there to make payment there phones were OFF. My accident...

Infinity Insurance / Payment not received

Francisco Ortiz on Jul 21, 2016
Francisco Javier Ortiz Policy ID 109810461374001 881 Sevilla Circle Weston Fl 33326 My name is Francisco Javier Ortiz, my policy was canceled with Infinity insurance in 2015, I know that I have an unclaimed check for $ 461.00 . The ID policy # 109810461374001. Please send me the Check as soon...

United Services Automobile Association / Car insurance

thoe on Jul 20, 2016
My car was recently stolen (7/9/16) and unfortunately recovered 6 days later after being in several high speed chases ultimately blowing out the front tire. I contacted USAA and left several messages over the 6 day period and my only return contact with USAA was a message they left on...

Santander Consumer USA / Vehicle Loan

lgunn4 on Jul 19, 2016
My loan was originated with Wells Fargo - When they sold the loan the interest compounded added another year to my payments - I continually asked them for reconciliation of the additional charges with no resolve. I eventually had to file for bankruptcy and they stopped taking my automated...

Good Sam Extended Service Plan / Extended service

pathvet on Jul 19, 2016
I had a Good Sam extended warranty on my 2007 Dodge which had the transmission rebuilt at 146k in Asheville NC. The claim was denied because my service interval was "tardy". They demanded service at 60k, 90k and 120k. Provided proof for 66k, 103k and 119k. But that was not close enough...

Farm Bureau Insurance of Tennessee / Insurance

A143 on Jul 14, 2016
Farm Bureau Insurance of TennesseeOn 6/26/16 Sunday, my daughter was involved in a wreck. A witness that was behind my daughter at the stop sign stated my daughter stopped and then proceeded thru the intersection when the truck hit her and spun her car around. The driver of the truck then drove on the sidewalk running over...

Zurich Extended Warranty / It's NOT "bumper to bumper"

Bill333 on Jul 12, 2016
If you buy a Zurich extended warranty, or any extended warranty, READ IT. Seriously, this is a contract worth thousands of dollars, covering your car, which is the second largest purchase you make in your life; who would sign up for that without reading the terms? If the sales person...

Persian Acceptance Corp / Auto loan

Hilman72 on Jul 8, 2016
This company does not care about it's customers . When you call them they refuse to assist and then make harassing phone calls daily. I made a huge mistake not researching them before I sighed the papers! !! Aweful company all the way around. I do not recommend them to anyone!

National General Insurance / Coverage on our family RV

Intrspctiv on Jul 7, 2016
Two weeks ago, we took our RV into a Mercedes-Benz dealer for an oil change and also to have them determine why the check engine light was on. After examining our RV, they reported back that there was a significant quantity of gasoline mixed in with the diesel fuel in the RV's fuel tank...

USAA / Insurance

RonKap on Jul 6, 2016
As a longtime (over 15 years) customer of USAA for a multitude of their product offerings, including Investment services, banking, credit cards and homeowner and auto insurance, I am qualified to comment about their flawed corporate culture and poor customer service all the way up to the...

GEICO / Roadside assistance gieco

Geico customer no more on Jul 1, 2016
To pissed off to go into great story about how shitty this insurance company is all I can say is I pulled of side of road so my son could pee and my truck got stuck in some mud so I called there roadside assistance that I pay extra money every month to have. I have never used any of Gieco...

USAA Auto Insurance Co. / Worst Customer Service in the History of Bad Customer Service

Really Pissed612 on Jun 30, 2016
Move over cable TV and phone companies, there is another bad-actor in town - USAA customer (dis)service. I have been an USAA "victim" for about 3 years now and I must say that this company puts the UCK in SUCK! Every, (and I mean every) transaction with USAA customer service is a major...

Santander Consumer USA / 2012 Chevy cruze

Chevy2012 on Jun 25, 2016
After going over my email and my receipts I have noticed that my total payments since June 2015 when the dealership said my payments wouldn't start till July 2015 have been 2588.00 they are saying I owe 4000.00 and have repossessed my vehicle they shut my online account down and when I...

MetLife / Metropolitan Life Insurance Company [MLIC] / Auto Insurance Claims

Latitia robinson on Jun 24, 2016
I was in an accident with a Metlife auto insurance carrier on 5/27/16. I obtained an estimate, as advised to do by MetLife claims adjuster, Wanda Ahrens. After a week without receiving payment I contacted this agent and she had the wrong address because no one thought to verify the correct...

Santander Consumer USA / Everything about this company!

Ms226 on Jun 24, 2016
DO NOT I repeat DO NOT deal with this company! High finance charges, the amount that I owe is different from what is said on the automated system, have made payments on time but yet my payoff balance keeps growing instead of decreasing-have yet to understand that!! I've called customer...

AAA / Claims DepartmentI

BradK79 on Jun 23, 2016
I was in a car wreck and the person that caused the accident was insured by AAA, they said my truck was a total loss and would be sending me a check over a year ago, AAA sold my truck even tho i never signed it over the title nor did i sign any other release, i never got the check but AAA...

USAA / Auto insurance

Nicky Smith on Jun 24, 2016
USAA randomly removed my rental reimbursement when I purchased a new vehicle and traded in my old one! USAA will randomly make changes to your insurance without your permission. Make sure you review your documents and coverage weekly. I changed mine to paper mail delivery to make sure they don't scam me again.

GEICO / Auto Insurance

cammons on Jun 20, 2016
GEICO is the most deceitful company I have ever had the displeasure of working with. I was misled from the beginning, starting with my quote that I received from Amber Broome of the South Blvd GEICO office in Charlotte, NC (abroome@geico.com, 704-523-AUTO) as well as the agency owner of...
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