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What a nightmare - ordered a gift basket for a sick friend, website misleading makes it appear that this companyhas an office in Edmonton...it doesn't. I was promised the basket would be delivered that day as I had ordered early in the morning - nothing that day, or the next or the next....

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We purchase a Samsung Tv from the Brick on Boxing Day, after 3 months there was a black spot on the television so we call service, TransGlobal Service. order the part the end of May, now the middle of aug and no part... which means no TV. Spoke to the Brick about this and they to asked us to...

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I have canceled my TELUS phone line in May 2007. Ever since then, a bill appears in my mailbox every month with another monthly fee added to the "amount due". I called them many times, they discovered they owe me some money, I demanded a cheque, they promised it... Instead of a cheque,...

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Ordered a breakfast sandwich and was 1 or 2 minutes past 11 am... Hoque, cashier sold it to me even if I was off ime a little bit (at that time I had no idea what time it was and if Hoque had told me it was too late, I would have ordered something else.) Then I got to the counter to be yelled...

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My MotherInLaw, a senior, called Telus asking how she could reduce her long distance. They told her she should use email with an EasyPC plan, and signed her up.

She has no clue to how to use a computer. Moreso, it keeps breaking down, and as a non english speaker she has a lot...

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We have sent a package including a passport by Purolator. They specifically said sending passports is ok, and it was declared on the envelope that it includes a passport.

PUROLATOR simply lost the package. From the tracking system it seems that it never went out of the town, yet...

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I thought Wyndham was better than this.

We had Fairfield points at the Atlantic City resort.

We purchased more points at the Glacier Canyon resort because the salesman told us the combined total could be used for advanced (13 month) bookings at either resort. We...

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On the 12 July I ordered a sample of Ultra Green Tea ans paid shipping charges of $6.95 (As seen on Oprah show). I noticed on my Visa that the charge was there but also a charge for $37.50 on the same day foe the same tea. I hadn't even got the sample yet. So I called 1 866 544 6590 (that...

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Went to EM's lube shop for oil change and was asked they could check my air filter. The technician wedged the air filter housing apart vertically snapping of the fastening tabs on the back of the housing-very large noise as the tabs broke that was loud enough for the other technicians in...

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On July28/2008 @approx.1035AM We were proceeding west 0n 45 St.and we were making a right turn onto 52 A . The bus #1154 was in the turning lane heading east on 45 St.The bus then cut us off while we were making the right hand turn onto 52 Av. I applied the brakes and sounded the horn. I called...