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Consumer Complaints & Reviews in South Africa | Page 10

Mix Telematics vehicle tracking security services / Payments taken with no service provided

Nikkinox on Aug 10, 2016
It is with a heavy heart I made payments to this so called service provider- who by the way I hav been with since 2011 and made my monthly payments on time EVERY month. I traded my vehicle in 2 months ago. I tried calling the call centre only to be left on hold for 20 mins which I could no...

Mango Airlines (FlyMango) / Baggage complaint Item stolen - Privacy invaded

Minette.weber on Aug 10, 2016
I flew to Durban 29 July 2016 on the 11h15 flight. I had cable ties on my luggage like many times before. When I received my luggage, I saw the bag is open, I immediately went to the Baggage counter, and complaint about my bag that is open. The man helped by putting my bag on the scale...

Telkom Mobile / Contracts billing department

Laylaarno on Aug 9, 2016
I applied for a contract on 7 August 2014. The agent who assisted me was supposed to port my contract onto my existing number. Instead she gave me a new number. I reported the error and Telekom assured me that they will fix it. After going to the store over 10 times . And battling for 5...

Mango Airlines (FlyMango) / Service so so bad customer service unfriendly not at all helpfull

Joselene on Aug 9, 2016
So this morning i was supposed to fly from capetown to lanseria with 06h30 flight..I was at the check in by 5h40 they just told me gates closed you cant check in im pissed as im on my way to a conference first time flying Mango it will also be my last time ..theres no skills how to work...

GloCell / Horrible service

Ingrid Hutten on Aug 9, 2016
In the beginning of June I had to request Glocell to sent me my invoices. Then I noticed that I was charged for 1G of R149 that I didn't request. I also want to end my contract with Glocell on the 30 June, they cancelled it on the 13 June already and I had to buy extra airtime with money I...

Audi Centre Cape Town / Terrible customer service for a car under warranty and motor plan

LittleAngel30 on Aug 9, 2016
I would like to lay a formal complaint on behalf of me and my husband against this dealership who gave us the run around for months for a simple fix that ultimately cost only R2484. Furthermore the cost was not our problem: the car is under warranty, has a motor plan and under 12000kms on...

Telkom / Misleading customers and pathetic service

L Lotz on Aug 8, 2016
In July Telkom phoned me to sell me an upgrade to a Fibre package. The offer was to upgrade my 10Mbs ADS line to a 20Mbs Fibre line with 100GB of data. Included in the offer was a free installation of the Fibre and Wifi Router. On 20 July the Fibre was installed and activated...then the...

Vodacom / Service

Michele7 on Aug 8, 2016
I have immigrated. Before I left South Africa I cancelled my contract and settled the amount quoted to me (at Vodaworld in Midrand) - reference number available. HOWEVER, I am now receiving multiple emails saying I am in arrears - this is not acceptable to me as I paid a large amount to...

Absa / Their non-existent service

JayCee14 on Aug 8, 2016
As usual ABSA has its very own brand of customer care, one that puts unhappy clients out of view of content clients and makes them wait for what seems like ages. While visiting ABSA east rand to query and resolve an issue regarding fraudulent and unauthorised transactions, it was made...

Makro Wonderboom Pretoria / DSTV Package including the installation

Melanie Van Vuuren on Aug 8, 2016
I went to Makro Wonderboom on the 4 August 2016, i bought the DSTV with installation package, they said i must use this number and arrange the installation, after many calls to your installation people, my DSTV is still not installed, today 8 August 2016 they tell me theres no stock, Why...
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