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Consumer Complaints & Reviews in South Africa

Vodacom / Stolen Airtime

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Denis Burov on Dec 4, 2016
I have several accounts with Vodacom - from mobile to data and do spend on average R3000 a month on Vodacom services - a customer of theirs since 2003. Recently I have upgraded my contracts and one of my upgrades was a brand New S7 Samsung - That said I have decide to upload some additional...

Debonairs Pizza / Delivery order and bad taste

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Puseletso Qhekoana on Dec 4, 2016
I ordered pizza yesterday at Jabulani Mall around 2 pm and delivery was at 3 pm now my problem is the pizza was too dry and I had a stomach bug after eating it. I thought I was the only one but I have asked few friends and some say they do have a stomach bug afraid eating your pizza, I...

Mr Price / MRP / Order

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Sgovender on Dec 4, 2016
I placed 2 orders on the 21/11/16 and it stated that delivery will be made 1-3days time. I have made several calls to the customer care and all they can sat to me is that there is a problem with the online orders and cannot track my orders. The last call I made to them they stated that...

Tempo watch / Irreplaceable wrist band for new Tempo watch

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Marissa Janson on Dec 4, 2016
We bought a Tempo watch from American Swiss Nelspruit Riverside Mall. Unfortunately but the wrist band broke after a short period of time. Nothing wrong with the Tempo watch itself but this seems to be bad design because the wrist band broke within a short period. Not America Swiss or any...

Nick van Zyl / Prepaid airtime

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Nick van Zyl on Dec 3, 2016
I bought a R29 recharge voucher for my tablet 0820972566 on 03/12/16 to convert to data. One minute after i loaded the airtime i tried to buy a 100mb bundle on the *111# number but the site refused to accept the transaction. i used the same number two or three minutes later to check my...

Vodacom / Disgusting service from Vodacom

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Heindrich Barnard on Dec 3, 2016
I'm Totally disgusted with Vodacom and their IT department!!! How can you not tell me why I have no service (signal) since Tuesday while my contract says active??? Furthermore you want me to wait another 5days before you can resolve what ever technical issue it is! In the meantime I have...

Vodacom / vodacom billed but didnt get airtime

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Shaun Bierman on Dec 3, 2016
so my last payment for a topup contract has gone, off, but i havent recieved the airtime, does vodacom bill in arears or advance ? i tried calling and the very unfriendly lady just told me that i dont want to listen and understand her explanations, after i numerously asked if they bill in...

Bonitas Medical Aid / payment of claims

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ballantines on Dec 3, 2016
Official complaint: Member number :02002806444 I am very disappointed in the fact that Bonitas continuously boasts on television about their great! Claims payment record and how wonderful they are! "In Hospital procedures unlimited" joke of the year!! Considering I pay a monthly premium of...

Vodacom / no service / data and airtime downloaded from 1dec.

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V Sewnarain on Dec 3, 2016
i have vodacom contract and get my data and airtime transferrred on the 1st of the month. i did not receive any on the 1 dec 2016 and when queried i was brushed of with ' we have a technical problem;. i am in the midst of exams and use my data to access my notes . I went to voda shop and...

Nedbank / No respect for the elderly, no loyalty to customers, no promised call back from customer care line

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Sandra Gerber on Dec 3, 2016
To Whom it may concern During November my sister phoned the Nedbank Uitenhage branch on three occasions to query the process of my mother’s accounts and her having power of attorney. She was told that she would not be able to make an appointment on a Saturday but that the bank policy is to...
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