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Consumer Complaints & Reviews in South Africa

VW Parts / parts (Side panel)

I have been waiting for a month now for a side panel for VW polo vivo 1.4 Conceptline GP. What happend to the old VW... I really didnt expect this from them and it is so unbelievable. lacking a sinlge panel for a month it really doesnt make sense

Vodacom / Contract, Repair and Customer Feedbacl

Amy Appel on 2016-02-09
I have a top Red VIP package with vodacom costing me over R 2000 per month plus 2 other contracts, I sent my Apple Iphone 6plus in for repairs as with covers and screen protectors sold by them I accidentally dropped it the screen cracked a couple of weeks later the speaker to hear stopped...

Citiliner Bus / Product/Service Complaint

Reviewer59218 on 2016-02-09
To the Ceo My name is Duwayne Naidoo, I made a booking on the 09/02/16, Citiliner bus for my Fiance, 9.15 pm Durban to Jhb. I book often with Greyhound and feel your service was disgusting. The staff was excellent, but your bus seats did not recline, the toilet was stinking in the bus and...

Vodacom / Over Charging on unwanted services/ no customer feedback

Reviewer57331 on 2016-02-08
On 22 Jan 2016 I called to cancel a 2Gig extra on my account which I did not want. I was told it is cancelled. On 1 Feb I received sms from Vodacom to say my 2Gig mymeg has been activated so I called once again and spent 20min on the phone. The escalated my query to team leader and I am...

Mango Airlines (Flymango) / Rude and loud behaviour

shaskitch on 2016-02-08
I was booked on flight JE 245 on the 6th of Feb at 7.10. I arrived to check in at 6.30 and was rudely and loudly told I was late, the lady then asked her co worker how many people still to board and the reply was 38 but I was told to go to the Mango help desk where I was told again I am...

Vacation Hub International / Fineprint scam - no refund within cooloff period - use delay tacticts to get outside this period

Jacquesdp4 on 2016-02-08
VHI Scam - Vocation Hub International - Deposit, Reliance Fee & Lifetime Scam Scam is to get you past "cool-off" period when realising you've been taken for a ride. Very fine print - If I not cancel in 5days, registered mail, pay 50% reliance fee x24mnths =R7740. So many promises to get...

Ford Fury / William Nicol - 3yrs of NEGLIGENT service from Ford Fury!

Reviewer52193 on 2016-02-08
I own a Ford Everest, which I service every 10, 000kms with Ford Fury William Nicol, Sandton. I have had endless problems with my car AFTER EACH and EVERY service. #1 - 2014 They omitted to replace a bolt in the 'BRAKE CALLIPER' during a service in Apr 2014. Margate Motor...

Specsavers / Customer Service

Sharnay on 2016-02-08
Pathetic Customer Service... I went to Spec-savers in Port Elizabeth at The Bridge, Greenacres this past Saturday I received appalling service from the one staff member that Michelle directed me to that would assist me with frames, she was very rude, sarcastic and didn't show...

Vodacom / data usage

viljoenm on 2016-02-07
I have requested a detailed usage bill for number 0768981803 for the period 1/2 to 3/2/2016 on six occasions. I want to see how the data on this number was used as it is alleged that I used 3GB data in 3 days. I only read emails... I also requested that a limit is put on data usage for...

Multichoice / All your services

Studira on 2016-02-07
This is my customer nr: 38316040 Multichoice is delivering the MOST APPALLING SERVICE for the following reasons: 1.) Spend 3 hours in queue in your Durban branch to just swap out a faulty decoder. I got eventually given the decoder without the smartcard paired to it. 2.) I spend the next x2...
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