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Consumer Complaints & Reviews in South Africa

Telkom / Incorrect Billing

Pietro Mariani on 2016-05-30
In November last year we relocated, and went to our closest Telkom offices in Lakeside Mall, the assistant emailed and faxed the our cancellation forms through and we were assured that after paying the necessary cancellation fees and the extra month that 2 lines would be cancelled and the...

Edgars Weskus Mall / Sale price tags

Barbara Ninow on 2016-05-29
Went to Edgars at Weskus all Vredenburg to see the sale items you have been advertising and much to mu disgust there was a sale item for R289.95 and beneath the original price was R189 95, , , , so where does the sale item come in if the original price before sale was R189.95...and you...

Titantrade.com / Invested funds not being returned

I signed up with Titan Trade in January 2016. I invested funds and they added a bonus to my investment. They then proceeded to block my access to my account on 18/04/2016. They have refused to refund my investment claiming that I needed to trade a certain volume, which I cannot do since I am locked out of my account.

Multichoice / Multichoice unauthorised debit

Fmeyerwc on 2016-05-28
I purchased the Explora on the R899 deal in April for which I was debitted R149 (29/03/2016)for decoder delivery and told that the money would be taken as part of my first debit order. On 29th March 2016 I also paid R873.50 for my April usage. By now I had slightly overpaid. Then on 3rd...

OUTsurance / Unethical and rip off

Yvonne Pringle on 2016-05-28
I contacted them yesterday to put in a claim for a Android Tablet and a printer. the first damaged due to power surge and the printer due to accidental damage. First they tell me it is two claims therefore is two excess payments, which is very wrong and unethical. Second they tell me that...

Multichoice / Accounts

Adri van Niekerk on 2016-05-26
I have 2 tv's. Dec the 1 was of basically the whole month. I make eft payments every month. End of January we phoned and asked how does the explora deal work that they have. They wanted to know everything about us. Then we bought one at a shop the same day. The next day the lady phoned and...

Vodacom / Poor Service

Allan du Plessis on 2016-05-26
The Cresta Repair Depot has a system that allocates numbers for customers, however, the system is not used efficiently and in my case I waited over three quarters of an hour while another customer walked straight in and got served. This took place on the 26th of May around 15h30. The staff...

FlySafair / Lost Luggage

SamanthaRabie on 2016-05-26
Good Day, Ref : JNBFA10789 On the 29th May 2016 my husband, myself and two friends returned from a holiday trip to CPT. At OR Tambo one of bags did not arrive. A Fly Safair representative came to assist. I completed a form and submitted the luggage tags. At this point we discovered that...

Vodacom / Over 2 months and phone not repaired

S Naidoo on 2016-05-26
I handed my phone into the Newmarket Vodacom repair center on 22/3/2016 as the phone was not reading the Sim card. On receipt it was recorded that there were no damages to the phone. It could not be repaired at the store and was sent to the Advanced Repair Centre, who received the phone...

Department of Labour / Non Payment of UIF

pdlamini01 on 2016-05-26
I had a problem in 2014 when I claimed the UIF and they paid me only once because I was employed already when they paid. This year again I went to claim and only to find out that because of the issues in 2014 Data captures ended up capturing the incorrect employer information that has to...
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