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Consumer Complaints & Reviews in South Africa

Outsurance - psychological abuse

Posted: 2015-08-04   Hannes Lubbe
Complaint Rating:  0 % with 0 votes
My son had a car accident on the 21/6/2015. All I wanted to do is bury my son with respect and dignity and with good memories. The week after the funeral. one of outsurance assessors came to see me. I gave him all the information I had even a confidential report that was send to internal home...

daniel zandisile mhambi - i have paid my dstv but its cut off

Posted: 2015-08-04   zd mhambi
Complaint Rating:  0 % with 0 votes
My due date was on the 02-08-2015 and I have pay the subscription of R100 cause they said I must pay immediately I rush to pic n pay to pay my Dstv but now they said I must pay R142.70. How cum now?...

Unemploymend insurance - Bad service

Posted: 2015-08-03   Willie Theron
Complaint Rating:  100 % with 1 votes
On 17 July 2015 i went to the UIFoffices in BRONKHORSTSPRUIT to hand in a Doctors letter. MR. KABINI the UIF officer that helped me, explained to me that he is on leave from 20 JULY Till 24 JULY 2015 but i must phone him on Monday27JULY 2015 to complete
my sick benefit claim on this tel.number...

MTN - Wrong contracts loadded and billing

Posted: 2015-08-03   Beverley Salmon
Complaint Rating:  0 % with 0 votes
This is more than a month later and we are stuck with the same issue again. My mother copied in the below communication: I went back to Menlyn Retail MTN – to take all our documents to Mr Willem Bronkhosrt and he promised that he would correct everything as MTN incorrectly loaded our new...

Laptop - Over billing

Posted: 2015-08-02   msawakhe
Complaint Rating:  0 % with 0 votes
I have a laptop contract with mtn .i agreed to pay R199 everymonth for two years.everything was going well but the last two month which is June and July this year, they overcharged me even if i did not exceed the limit.And when i ask them they told me that I joined something but i wonder because...

Dialdirect - Crooked dealings

Posted: 2015-08-01   AClayton1759
Complaint Rating:  0 % with 0 votes
On 4 July 2015 I received a quote for short term insurance from this company. I never accepted the quote and even in a call received from dialdirect after this date I told the guy that I am still deciding. The agent told me he needs my bank account details to generate the quote, the system wont...

Marlboro - Cigarette with only the Filter Part

Posted: 2015-07-30   Sharon-Lee
Complaint Rating:  0 % with 0 votes
I found a cigarette in my packet of 20 Marlboro Gold Beyond, it has no Tobacco side, it only has a filter, could i please get and South African Number to dial and launch a complaint or can i get an email address to email my complaint to, please, this is pathetic. I bought the packet on the 29/07/2015...

Edgars - Return Process

Posted: 2015-07-30   Monica29
Complaint Rating:  0 % with 0 votes
Went to Edgars Gateway to return a sweater that I received as a gift due to the size being too big. This was on Saturday, 25.07.15. Label of the sweater was still attached and gift receipt was given.
I was informed that was a small black mark on the sleeve. Hence I could not return the...

Abiento Guesthouse - Bad bad behaviour

Posted: 2015-07-30   nikki d
Complaint Rating:  0 % with 0 votes
We were booked in at the guesthouse and we experienced some bad service but, the worst of all was that the manager got so personal when we just told him about the bad service that we experience. He then started calling us names and swearing at us over the phone, threating us that he will get...

Volkswagen Crafter Bus - Quality of product, Customer Service

Posted: 2015-07-30   lisimclaughlin
Complaint Rating:  0 % with 0 votes
Between July and November 2012 we purchased 5 brand new Volkswagen Crafter BiTDI buses to carry passengers around South Africa. We had been buying Volkswagen buses for over a decade.
In less than 32 months, these 5 buses had a total of 50 Breakdowns, 109 Additional repairs (excluding...

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