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Consumer Complaints & Reviews in South Africa

Vodacom / Poor service and false advertising

Smith246 on Oct 28, 2016
Me and my husband went to Vodacom Kollonade on 28 October 2016 to buy a new phone on prepaid. They had a pamphlet in store with specials for phones under R3000 valid from 7 Octobeer - 6 November 2016. We decided to take the Samsung Galaxy J1 2016 for R2199 which they had in stock. Siphiwe...

Telkom Cape Town / Cable Wire Loose From Street Pole

BridgetKnight on Oct 28, 2016
A few weeks ago I contacted Telkom to let them know the box on the pole outside my house was broken, and the cables where loose, the wire go into my house and my neighbors. They have done nothing! Telkom knows about it, but choose to not fix it. It is beyond frustrating. I would appreciate...

Ford Vereeniging / contract dispute

Shoez on Oct 28, 2016
Good day It's with great disappointment that I bought a car from Ford Vereeniging on the 15 of October and discovered on the 24 of October that I was on a residual. When I was relating my budget and structure of my contract with a Tshepiso Letwaba sales person at Ford Vereeniging I made it...

Cell C / Service Provider

Taryn Heywood on Oct 28, 2016
Cell C has charged me over R11 000.00 for roaming services whilst on a 1 week road trip in Namibia. I used my phone twice. I have a limit on my account of R2500.00. If I reach that limit Cell C was meant to have disabled the account. They have now indicated that limits don't apply to...

Macdonalds Benoni / Customer services

Carike Eloff on Oct 27, 2016
Most of the mornings in the week.. today again 28/10/2016 0763033952 The MacDonald's in Benoni is the worst from all the other I have ever been at. The workers has no customer serves they have no respect at all. There systems is most of the time of line and all they say is sorry we cant...

Discovery Health Medical Aid / Hospital authorisation

Porchia.Long on Oct 27, 2016
Mu husband and I are mebers of the Discovery medical insurance fund and have been members for quite a few years.  We have to date never claimed from this fund. I need to have a small procedure done, just above my knee.  The operation was scheduled three weeks ago.  Since then Discovery ha...

Shoprite Khayelitsha Site B / Consistent bad service

Mandisi Mafumana on Oct 27, 2016
I have been very patient with the bad service i have been receiving at the shoprite in my township. I have now come to realise that if i don't complain, nothing will change. The following event happened on the 26th of October 2016. On arrival at the till to pay for 1 packet of Tartiric acid which...

Vodacom / Just deducting money off my account and they can't even tell me what it is for.

Roelien Kruger on Oct 27, 2016
I bought a laptop in September at Vodacom Northgate, i was dealing with Thembi. I told her to put my laptop on it's own account and not with my cellphone account. Unfortunately she didnt listen and put it on one account. Now Vodacom has deducted R988.50 and they can't even tell me what it...

Vodacom / Bad customer service

Zandile Zaza Sithole on Oct 27, 2016
my mom's phone had problem she couldnt hear people calling her when she answers and it was a fairly new cellphone bought at Legit. we took it in for repairs beginning of Septermber to jabulani Mall and was told it takes 7 days to be fixed, after 2 weeks of no response we went back only to...

Telkom / Internet connection

mahappza on Oct 27, 2016
it was on Wednesday night my internet connection was lost, I reset the router, and it was never connected, Thursday same thing the whole day, on Friday 20th October 2016 I reported the fault and it was confirmed with a ref no 229CTK211016 and I was told a technician will call me, on...
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