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Consumer Complaints & Reviews in South Africa

Vodacom / Contract cancelled because I was given a wrong number but not refunded

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Nomusam on Aug 26, 2016
I took a contract at Vodacom Eastgate on the 23rd July 2016, however the number that was given to me was not working as I could not receive incoming calls from it, when the number was called it went to a stranger. I reported the issue to Vodacom Eastgate, I was told it was a technical...

Multichoice & Flash Rustenburg / Change of ownership not done after 3 weeks

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Sonica Eloff Swamers on Aug 26, 2016
I went to Multichoice in Rustenburg on Friday the 5th of August. We've got an explora that was approved on my husbands name, so I went there to ask for assistance in installing the explora and also to do a change of ownership from my account to my husbands account. I was told by the lady...

AMPATH / Test results

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Esteliene AndGarth Arends on Aug 26, 2016
In April 2016 I was in Cape Town and requested Ampath to do some testing on my son. It has been 6+ months and we have not received the results. Now, I got a message saying my outstanding account been handed to a debt collector. I cannot believe it. My Doctor and everyone, even medical aid...

Cell C / Bad network provider

I've been experiencing problems with cellc even with my previous number 0840612640 I've been trying to buy 1Gb nite data but no it won't deduct my account even get that 1gb so me and my friends/family we ditching this poor serviced network even the consultants cant help me...

Vodacom / Contract upgrade

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Kaizer2016 on Aug 25, 2016
I today phone Vadacom upgade with Ignise, Patricia, Mpho and hold for more 20 min with each of them and some of them said they will help and cut me off or cutt off completely. It is not the face time to get such a service from upgrade and my last upgrade a got such a service. I wanted J1...

Cell C / Retentions department

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Mami Moeketsi on Aug 25, 2016
I have been calling Cell C Retention Department to come and collect the Citrus Mobile Tablet which is faulty. I since logged a call from 14 July 2016 but nothing has happened until now. I am paying for something that I cannot use because it cannot detect the sim card. I am not happy with...

Multichoice / Disconnecting my service

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Penelope Connies on Aug 25, 2016
On the 15th august 2016 my dstv service was disconnected so i called the call centre and i was told my account was in arrears.i wanted to understand how can it be in arrears because i call the every single month and i pay the amount given to me i have not skipped one payment the consultant...

Direct Axis / Approve a loan then declined again

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Penelope Connies on Aug 25, 2016
On the 17/18/ or 19 august 2016 i applied for a loan online from dirextaxis.A consultant called me and told me i qualify for r30.000 the repayment would be abt r1700 +- per month.I agreed and the lady told me i should fax my payslip id copy and bank statement.The ladies name was funeka and i...

Vodacom / Terrible service

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Bernadice Egan on Aug 25, 2016
On the 5th of june, 2016, my father and I went to a vodacom branch in westgate shopping center for upgrades. The upgrades were approved and we just had to wait for delivery. A month later, my dad goes back to ask what was happening with the phones when they told him that they are waiting...

Vodacom / Cancellation of the contract

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Thandi MKwane on Aug 25, 2016
I tried to cancel my Vodacom contract with the Contract number I38635986. The first Incident was in April when I tried to cancel the contract and I was told I have an outstanding amount which I then paid of. And again later in May I receive a statement and the Call Agent guy told me that I...
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