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Consumer Complaints & Reviews in Philippines

Zalora.com.ph / Disappointed with Zalora

Peppa on Jul 27, 2016
I have ordered things from www.zalora.com.ph in the past but about a year ago I moved to another place. After I moved I contacted Zalora customer care service and told them my new address and with their help upgraded my account information. Recently I've decided to order something from...

PLDT / No internet for 2 months

Eva Villarin Crabtree on Jul 26, 2016
My sister failed to pay for a month bill and right away PLDT disconnected the internet service. She came and paid for the bill and wanted PLDT to reconnect the services, and this happened last May, 2016. Now July is almost done and they still have no internet. It happened when we came home...

Globe Telecom / Migration from LTE to DSL not being processed

GeraldineB on Jul 25, 2016
On 15th of July, I called Globe to process a transfer of location for my DSL connection and I was supposed to receive the feedback on the 16th but the tech failed to inform me that my new area is not serviceable. When I called in, they asked me to transfer to LTE connection instead...

Booking.com / No consumer protection rights

BoracayHorror on Jul 25, 2016
I made a 3 nights booking at Villa Ananda in Boracay and paid via credit card to booking.com. When I arrived, the villa was not at all up to expectations. Finally I decided to move to another accommodation. The villa owner had told me that she was willing to take refund 2 nights of what I had...

McDonalds / Poor service! Worst ever!

Marian Santos on Jul 23, 2016
I just had to express my disappointment to McDonald's Alabang Town Center. Sobrang bigat ng feeling i had to let it out. We celebrated my daughter's bday yesterday July 23 2016. My husband and i decided to try this branch dahil alam namin matagal na ang branch na to, mas matanda pa ata sa...

Booking.com / Hotel Cancellation - Credit Card Still Charged

Maena on Jul 20, 2016
Hi guys, about this cancellation policy on booking.com. I booked on a hotel more than 2 months ahead but I found a cheaper place so I cancelled my booking before I book another and they said cancellation was free. When I placed my first booking, the full amount for five nights stay ha...

Globe Telecom / Additional Line Application, Misinformation False Promise and No Sense of Urgency 144423872

Michael Angelo Salire on Jul 19, 2016
July 20, 2016 TO : GLOBE TELECOM INC 32nd Street Corner 7th Avenue Bonifacio Global City Taguig Philippines TO : Globe Management I would like to personally file a complaint regarding the MISINFORMATION and FALSE PROMISES provided by the Chat representative, Store Representative and Sale...

Globe Telecom / I'm complaining about the unkind attitude of the agent while were talking

James Bacani on Jul 18, 2016
JULY 19, 2016 around 10 am one of the agent of the globe telecom called me just to follow up my inquiry but sad to say that Girl i was talking is so very RUDE attitude because i did not yet finished talking with her and she already put it down her phone. Please give her a disciplinary...

LBC Express / Delivery of Documents

Ciarra Maika Serran on Jul 15, 2016
I would like to send my complain with regards to the delivery service of LBC. Last July 11 2016, my mother sent me a package containing an important document that needs to be signed immediately this week. Unfortunately, I gave the old address of my boarding house to my mom so the document...

PLDT Home / Internet & Landline

Nina Javier on Jul 13, 2016
May 2016 - No internet & Landline for one month and wasn't able to report however needed to pay without their services just because we failed to report. June 2016 - No internet connection & Landline but reported, and we were advised that there is a major problem in the area, the internet...
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