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Consumer Complaints & Reviews in Philippines

Emirates Airline / Compensation for cancelled flight

Bagus Ramiscal on Jan 22, 2017
I was flying business class from Paris to Dubai last Oct. 30, 2016 and my flight was cancelled. I immediately contacted their customer affairs and was told that under Regulation (EC) No 261/2004 I was to receive €600 compensation. I submitted all required information to have the money wire...

LBC express / Service / delivery

KKK111 on Jan 22, 2017
Date of incident: december 23, 2016 Description: failure to deliver after one month of drop off Resolution: I would like to request a full refund. It has been a month since we dropped off the box. The recipient and I (Sender) have already called concerned offices t no avail (Including...

Globe Telecom / Plan 1299 dsl but turn out lte promised 10 mbps but we had 1 mbps

Jheru on Jan 22, 2017
We are applied for the plan 1299 which according to them it's 10 Mbps plus 100 GB monthly allowance, me and the Globe agent himself agreed that it is DSL plan not LTE or whatsoever, but they installed to us an LTE which my relatives didn't know the distinction between a DSL or an LTE, me...

Globe Telecom / WiFi and telephone connection

Zoilo on Jan 21, 2017
Globe! What the ####? Your representative called me several times to convince me to upgrade my internet speed. She was very pushy while I was so tired and restless from a long day at work, so I gave in. I just wanted to sleep so I accepted the offer. I clarified whether the mentioned amount...

Philippine Long Distance Telephone [PLDT] / Poor internet service

marstrella on Jan 20, 2017
From the 1st day of the service, Ive already encountered drop outs or even slow speed. Ive texted the technician who attended but never got any help. Ive sent an email to but they never replied, I did called their landline but still no answer; then suddenly number gets busy!! From January 1st;...

Globe Telecom / Globe telecom / disrespectful behavior of a supervisor

Aine Garcia on Jan 20, 2017
I called the Customer Service to ask for a credit against unreasonable "local charges and games subscriptions". I told the agent that I did not subscribe to anything, and that I just noticed 2 days ago that I had been deducted 5 pesos daily since the 28th of December. I needed to ask for...

Airasia / air asia staff manila terminal 4, specifically ms. rosalyn ramos

Adam Mendes on Jan 20, 2017
Was removed against my will from Plane for being poisoned by bleach by airport janitor in the airport bathroom, had a bottle of water that i set on bathroom counter, was washing my face and when finished grabbed what I thought was my bottle of water and took a big drink only to find out it...

Globe Telecom / Unreliable charges and customer service

rixproject on Jan 20, 2017
Even after full payment they deactivated my line services then had my wife CS, call got disconnected, my wife had to call them back then another WORST THING is the previous Rep she spoke with, made a note that it was a drop call and that she tried to call my number multiple times but THERE...

Red Ribbon Bakeshop / Red ribbon tiramisu meltdown

AlexandriaArante on Jan 20, 2017
Hi red ribbon. Thank you for wasting my time. Thank you din sa binigay nyong hassle sakin. Salamat sa pagsingil sakin ng delivery charge kaht pick up sa store ginawa ko. Ni hindi nyo nga ako masagot bakit may delivery charge ang pick up na p50. Anyways, p50 lang naman yun. Charity ko na...

Lazada / Poor services

Ms. Rea on Jan 19, 2017
I ordered January 7, 2017 it was 3 items and all was available and not transferred by sea, they said they will deliver the items until January 13, 2017 they delivered the 2 items in partial way before January 13, btw, I pay them in advance thru credit card. I don't know what happened...
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