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Consumer Complaints & Reviews in Philippines

Lazada / Missing items

Levi on 2016-05-25
I have ordered several items from Lazada website and yesterday received the package. When I opened it I found out that two items were missing. I immediately contacted customer service and they promised to check what was going on. Later they contacted me and said that according to their...

PLDT / I would like the problem fixed and some sort of refund

JasonB76 on 2016-05-23
When a bill is due PLDT will open a portal through your internet connection. This happened to me on 21 FEB 2016. The amount owed was paid but the portal remained open. I contacted them by telephone 3 times and each time they said they would correct the problem but failed to do so. Then I...

Philippine Airlines / Double booking with the same name and flight

Andrea Natalia Domingo on 2016-05-22
I booked a ticket named Alphi Marvick Damaso with reference no. RQLYOS dated May 21, 2016 and reference no. JQNRQX dated May 21, 2016 simultaneously. At first while I'm booking online there was always an error connecting to the server and that no booking confirmation appeared every time I...

Cebu Pacific / Airline

Gerardo Lanuza on 2016-05-17
Worst Airline Cebu and How Capitalism Screws Us Up My flight was at 4:55 AM today. I lined up for baggage check at Cebu Pacific at 3:45. I went to the check in counter at 4:05 AM. The lady attendant even saw my flight schedule and she directed me to the counter check in. She did not tell me to...

Cebu Pacific Air / Delays and extra charges for being late. customer service sucks at Cebu Pacific!

rana_bidares on 2016-05-05
Last week we were 5 minutes too late with checking in on our flight to Cebu from Hong Kong and Cebu Pacific didn't let us on the flight. Even when we wanted to pay extra for our own tickets to compensate that we were late, but they still said no, because they had already given our seat...

TNT / Dubious customs charges _Philippines

J470 on 2016-05-04
A small value item was shipped to Quezon City and was paid for by the shipper. When delivered an exorbitant charge (supposedly customs) on a TNT logo document was presented to the receiver. The document was padded with extra charges and included shipper's freight charge a...

PLDT Home / Ultera

5/3/2016 Can you please fix this unstable, and poor internet service? We pay you for your good service not this one, one day, it just begin to disconnect randomly and when I try to restart the router of the internet, it won't reconnect, plus sometimes, there was a day it won't...

Globe Telecom / Reference 41603609

ecodento on 2016-04-29
April 29 2016 TO : GLOBE TELECOM INC 32nd Street Corner 7th Avenue Bonifacio Global City Taguig Philippines TO : the Manager & Globe Management RE : COMPLAINT Reference 41603609 I wish to complain about not delivering of the phone requested in our Globe account number 15025839/ for the...

Chowking Avenida / How to hire applicants

mayuki on 2016-04-28
good evening po ako po si mary mayuki d. pacis na nag cocomplain sa chowking avenida branch. april 21, 2016 nag apply ako sa kanila bilang kahera ang nakausap ko at nag interview sa akin ay si sir NEHD at sabe niya po sa akin ay okay goodluck training mo starting tomorrow . binigyan niya...

Globe Telecom / Plan 1599 5MBPS HOOQ + SPOTIFY

Arra Bella on 2016-04-27
The plan comes with free HOOQ and Spotify Premium. We have called since April 11 for the activation code. Until now we have not received the code either from the phone number we have provided or on the email listed. We have called every other day because they said it will take 48 hours to...
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