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Several years ago, while visiting Mexico, we purchased a vacation package from Mayan Resorts great vacations club. We recently attempted without success to book a vacation on-line. We called the 800 number provided by the company, only to be placed on hold and disconnected. The Company has...

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I just got back from a Mexican trip at the Grand Mayan Riviera Maya. My wife and I decided to go on an information breakfast on our first morning. It ended up being a timeshare presentation. We said it would take 90 minutes. Four hours later we ended up buying a Great Vacations Club Gold...

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The note below encompasses the explanation of our situation in a letter to the alleged owner of the Hotel. We obtained his name from the Hotel Manager we spoke to, but after following up with the phone number she gave us for him we were unsuccessful in getting to speak with him. She had given...

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I am a member of Royal Holiday travel points exchange, got membership 2 years ago and every time I want to travel there is nothing available. I have been lucky going to Europe for 2- 4 days at a time and pay hotels out of pocket the rest of the vacation time there; ,1 time 3 days to Cancun and...

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My ordeal took place on August 23, 2007 when we too fell victims to the false promises and illegal sale tactics used by Mayan Nuevo Vallarta sales reps. We had a week exchange through RCI to stay at the Mayan Palace Nuevo Vallarta. Upon our arrival we were invited to what should have been a...

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Been trying with NO success to get a copy of my contract from Royal Holiday Club for over 2 yrs. They will not cooperate with me. I have called and sent letters numerous times....

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My wife and i purchased a membership from royal holiday club in cancun mexico in 2000 upon arriving home we checked them out and were afraid after we heard all the complaints about them. However being the optimistic people we are we decided to give them an opportunity. We have since been to...

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I signed with Royal Holiday for a Platinum membership in September (2007). In spite of being Mexican, I write my complaint to this American web-site because, as far I understand Royal Holiday is an International company with headquarters in Miami.

I have not had time to "enjoy"...

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The room was dirty and had a horrible odor. The bathroom at the airport was cleaner than the bathroom in our room. The shower was rusted and there were bugs in the room. We tried to contact the person who we paid to take care of us, but he did not respond. We were followed to our room by a man...

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I ordered Becker the Complete Television Series on DVD. My credit card was charged for usd $68.99 for the Dvd's and usd$ 47.99 for the shipping. The total amount was usd$116.98.This happened on october the 10th, 2007. It is december the 3rd. 2007 and I haven't receive my Dvd's...