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Complaints in Mexico

Reef Playacar

Posted: 2008-08-08 by Bajic Djordje [send email]
Unprofessionalism
Complaint Rating:  0 % with 0 votes
This hotel is on the downward slide. Watch out 4 the snakes! The Concierge pushed us for a tour of the club - a timeshare scam, upon our arrival, after 13 hours of traveling. When we refused to sign a commitment the day of the timeshare meeting, Max, a manager for the marketing company, treated...
Comments Mexico Products & Services

VIP Travel Club

Posted: 2008-07-30 by Nan [send email]
Bait and switch
Complaint Rating:  100 % with 2 votes
Pure bait and switch, misleading tactics. I paid 3500 for 10 wk vacation package. Was told all-inclusive fees were usually optional at many resorts, not true. Also can never get booked in many resorts, inventory availability problems. the fact is that I can always find a better deal doing the...
Comments Mexico Travel & Vacations

H10 Hotels

Posted: 2008-07-25 by Tiffany [send email]
Customer Service
Complaint Rating:  0 % with 0 votes
Ocean Coral = Porto Morales Cancun Mexico
I booked my vacation through Book it on 3-19-08. I requested an Ocean View. (my one request) I have Lupus, and I thought that if the sun became too much that I could at least have a balcony to see my children in the pool or ocean. I asked if upgrading...
Comments Mexico Hotels

Ocean Coral H10 Hotel Cancun, Mexico

Posted: 2008-07-25 by Tiffany [send email]
Customer Service
Complaint Rating:  50 % with 2 votes
Ocean Coral = Porto Morales Cancun Mexico
I booked my vacation through Book it on 3-19-08. I requested an Ocean View. (my one request) I have Lupus, and I thought that if the sun became too much that I could at least have a balcony to see my children in the pool or ocean. I asked if upgrading...
Comments Mexico Hotels

Grupomayan Resort

Posted: 2008-07-25 by Dr. JoAnn Neal [send email]
Unable to reach them via phone or e-mail to question direct debit of payments
Complaint Rating:  42 % with 26 votes
In June 2008 I received information from customer service that I could reduce my monthly payment (by 40.00/mo) for a time share that we were pressured into purshasing during a vacation in February. My husband put over $7000 down and now whenever I try to contact them, we are given a message...
Comments Mexico Timeshares

Timeshares Cancun-Mexico

Posted: 2008-07-21 by CancunService [send email]
Free Advices - Help
Complaint Rating:  100 % with 2 votes
Dear reader,
There is no secret that tourism is the mayor industry in this area and with that comes Timeshares, an industry that worldwide has got a bad reputation by many, with high pressure sale pitches and even plain lies in order to make people to buy them and that it don’t...
Comments Mexico Timeshares

Vontage

Posted: 2008-07-21 by Sheron [send email]
Customer service can not solve problems
Complaint Rating:  100 % with 1 votes
We have satellite and it does not work correctly and they do not tell you. We have spend hours and hours with them and we are very upset....
Comments Mexico Telecommunications

Easy Saver

Posted: 2008-07-20 by MARUCITA [send email]
UNAUTHORIZE CHARGES
Complaint Rating:  100 % with 5 votes
As a Proflower client for some years, a had a good experience with them, but last april I made my last purchase and since that month I have been charge to my credit card each month with 14.95 dollars from Easy Saver, that is a charge that I have never accepted. But as a custumer outside of de...
Comments Mexico E-Shopping

Royal Holiday

Posted: 2008-07-18 by Alda Santos [send email]
Signed promissory note
Complaint Rating:  0 % with 0 votes
I have a signed promissory note that I signed in Acapulco, Mexico in February 2008. They debited my credit card that I left on file in March, April and May. In June there finance company Concord Services starts calling me telling me I'm delinquent on my payment. I tell them that there is...
Comments Mexico Travel & Vacations

Time shares

Posted: 2008-07-17 by Jill [send email]
fraud
Complaint Rating:  0 % with 0 votes
Purchased a time share but changed my mind and was unable to get money returned. It seems all contacts are always changing and miss identifying their position saying thart they are a company lawyer but find out they are only a sales person. You never get the incharge person....
Comments Mexico Travel & Vacations

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