Complaint Rating:

Do not be fooled by the tour agents hired by the Mayan Palace to sell their time shares. They are dishonest and will cheat you. We were stopped on June 28th by Jesus from Tourist Advisory as we were getting off our American Airlines flight to Cozumel. Jesus pretended to be our tour guide...

Complaint Rating:

The business practices of Jose Luis Corona, his employer, Frisas Group, and Real Del Mar are unethical. There are so many people who have been hurt by the lies told because this group cannot keep the promises of the contracts they have made. Jose is planning on leaving Real Del Mar to be a...

Complaint Rating:

Because Frisas Construction of Mexico, the parent company of Real Del Mar, did not test the soil in areas of their development, they sold houses that have become unstable, and are failing to deliver other houses sold. On top of this, they have failed to deal honestly and fairly with the customers...

Complaint Rating:

This man works for Real Del Mar, BAJA. He has been the manager of the sales office and development for a number of years. He tells customers what they want to hear, without any regard of Mexican law. He should be charged with fraud, and for all the ways he does not follow the real estate...

Complaint Rating:

If you visit a Park Royal hotel in Mexico, like the one in Cozumel do not go to the sales presentations for vacation clubs. If you do a search for Royal Holiday before you go, you will understand why. There is a warning by the United States government to beware of timeshare, and vacation club...

Complaint Rating:

If you visit a Park Royal hotel in Mexico, like the one in Cozumel do not go to the sales presentations for vacation clubs. If you do a search for Royal Holiday before you go, you will understand why. There is a warning by the United States government to beware of timeshare, and vacation club...

Complaint Rating:

This man got his father to buy a house and sell it to an American Woman. Then he lied about when it would be finished, and everything else. When he refused to deliver the house three years later, he told her: in Mexico they say that a bad deal is better than a good fight. It is like saying...

Complaint Rating:

Frisas Construction, which claims to be a "Builder of Cities" in Mexico for fifty years cannot be trusted to deliver houses to buyers. They have a development in Baja, called Real Del Mar. They subdivided the property, and sold lots without doing the soil compression tests. They have...

Complaint Rating:

In December of 2004 I went to Baja to purchase a retirement/vacation home. I entered into a contract with Pedro Corona, a business man from Tijuana to purchase a home in the development, Real Del Mar. The sales office of Real Del Mar handeled all the process. I was supposed to get the home...

Complaint Rating:

I was on vacation in Cozumel, Park Royal in May. I was given some free tours and a promise of free return trips when I purchased a vacation package plan from Royal Holiday. I have been trying to rebook a vacation in August, and can not get any help from the people I have been e-mailing and...