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Consumer Complaints & Reviews in Iceland

WOW Air / They overcharge for the baggage

Reviewer16279 on 2016-02-26
I bought tickets through WOW Air and one week before the flight I got the email. The management informed me to pay for the baggage and asked to hurry up, because their prices went up. I rushed and paid for the baggage on the same day. However, when I arrived to their airport, I found out...

Paytm / Online Shopping

Varinder Singla on 2016-02-21
Dear Sir I Buy Mobile Phone Paytam Oder NO. 1474651055 Micromax YU Yuphoria YU5010 (Buffed Steel) date 18-01-2016 and ship by courier Delhi Very and my home courier 27-01-2016 and Open Packing I am socking fake item received. Recieved item is Nirma Soap and Next Day Complete to Paytm with...

Thrifty Rent A Car / Fraudulent Damage and Horrible Customer Service

Mel Bes on 2016-02-12
Upon returning a vehicle rented from Thrifty/Dollar in Reykjavik on January 21, 2016, the employees alleged that I damaged the underside of the bumper of the vehicle. Reykjavik Thrifty/Dollar employees thereafter threatened to bill me for these damages immediately, despite failing to...

Nordic Store / Online purchase

Reviewer66824 on 2016-01-09
Hi, in mid December I purchased a handwritten icelandic wool sweater from my wife for her birthday in January. I also purchased expedited shipping to Canada (12 to 16) days. The purchase went through my card was charged but when I have tried online via email or direct phone calls to their...

City Center Hotel / Two night accomodation

Stephen Mulryan on 2015-11-04
See Email Correspondence below: Hi Arni, Thank you for your response. I feel that you are incorrect in suggesting that the hotel warned us through their website. The definition of soundproofed is "(of a ​building or ​part of a ​building) not ​allowing ​sound to go through", We could hear the...

adtravel / transfer guide

karlhamilton on 2015-06-18
adtravel iceland use a guide for transfer people from airport to hotels via bluelagoon iceland(spa).the name of the guide is Nermine.She speek french and it's used by transfering french people traveling with nouvelles frontieres travel agency.this "babyguide" makes alot of mistake...

Rainbow Enterprises / They provided fake check and started to avoid me

SpicyChicken on 2015-04-09
I received the check from the company Rainbow Enterprises. I only want to warn all people that the company is awful, dishonest and the worst ever. They provided the check, but it was fake. I found out about it only in the bank, when the rep told me. I tried to explain them, but the rep ha...

Nissan / Nissan Leaf Car / Warranty and Navigation issue

Arnar on 2014-08-05
Dear Sir/Madam I have two complains/enquiry regarding Nissan Leaf I just purchase here in Iceland last month. 1. Is the commercial agent for Nissan here in Iceland (company name is BL) entitled to refuse Nissan Leaf owners for factory warranty because the car is bought through other channel...

Uboat.net / They do not answer your questions.

Gist on 2013-10-26
Uboat.net website is selling $40K boats for $8K. I thought I would see what it’s about. Anyway, they want you to send the money to a "third party", which is supposedly a shipping company that is storing the boats and then they will ship you the boat. You can examine the boat, then...

Vodafone / ecs

gurpreet12 on 2013-10-08
My complaint is against the agent of vodafone who did not gave me complete information.I called vodafone cust care spoke to the agent to stop ECS from my bank HDFC.The vodafone stopped my Ecs from their end but they did not instruct the bank to stop my ECS that why bank charge me Rs 393.26...
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