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Consumer Complaints & Reviews in Germany

House of Salmi / Horse Hair Bracelet

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Reviewer47982 on 2016-02-03
I ordered a bracelet on October 18th and paid the deposit due. The hair was mailed the next day and I received confirmation of this. They approximated 6 weeks or so for the bracelet to be made. I was hopeful it would be ready in time for the holidays. I contacted them numerous times for an...

Lawyer Susanne Rohfleisch / Family Law - Legal Services

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Eva B. on 2016-02-02
This professional legal review is for my German colleagues living in the Heidelberg, Germany area but I will write in both English and German as this site is all in English: Do not hire Susanne Rohfleisch, Landhausstrasse 15, 69115 Heidelberg, for anything to do with German family law. I...

Hostelworld / Fraudulent use of my credit card number

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Reviewer11180 on 2016-01-26
When I tried to use my credit card at the supermarket yesterday, it wasn't approved. I got an email from Netflix that my payment was refused. I called my bank and they said Hostel World (located in Germany) had gotten hold of my credit card number and had tried to charge more than...

Telefonica / Mobile phone contract

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Reviewer68543 on 2016-01-25
In April 2014 I wrote to O2/Telefonica deutschland to terminate my contract. Instead of returning my letter they called me to tell me that I forgot to sign the letter. I told them I wanted the contract terminated. 3 months passed and they were continuing to charge me. I wrote an email...

eDreams / Cancellation of Air Tickets

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Reviewer80566 on 2016-01-22
his is regarding the eDreams booking. I had booked a Turkish Airlines flight (3 Tickets) and got the confirmation of it. While booking ticket I have also purchased full insurance cover (Europ Assistance). After few days, I received an intimation that there has been change in the inbound...

Aloft Hotel-Stuttgart / Hotel Manager and staff of Aloft-Stuttgart misguide and tell you lie...

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Reviewer51359 on 2016-01-18
* I faced water flooded in my room *Staff had misguided me about smoking. *I had to stay very cold room because Hotel Manager guided me to open window to clean the room air. *Hotel Manager told me that they measure room air and gave me the report of measurement then if necessary, they had...

Auto Europe / Excess refund in auto europe

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gabir on 2016-01-12
I rented a car in September 2015 through Auto Europe Germany. I purchased in Auto Europe the insurance of access refund program. Unfortunately Auto Europe did not meet its commitment. Here are the details; It’s happened in Norway in a reservation named Peer Gynt A sheep was running...

Edressit / They ruined my wedding!

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Alisha on 2016-01-08
I can’t say anything about the dress. I don’t know is it beautiful or ugly, because I never received it! I didn't have the chance to see it because their delivery is extremely slow. I bought it for my mother, but the mother of the bride has no dress for her daughter's special day. I...

Thdchem.com / Product not received as ordered

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Reviewer91308 on 2016-01-07
In November 2015, I ordered 1 kg of a chemical, as advertised on the web. The order was confirmed, and I transferred the money by Western Union. Shipment was annonced for 1-2 days after the receipt of the money, but took weeks. The amount delivered was only 9.2 g, and not the 1 kg. After...

Leonard Ventures / Don’t invest. You will lose anyway

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Reviewer42407 on 2016-01-02
Don’t deal with the company Leonard Ventures. I have a deal with them and it was nightmare. The representative was such a liar and he gave me a lot of promises. He said to increase the sum of the investments and it was big mistake. Later, I understood more and requested to return all...
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