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Consumer Complaints & Reviews in Germany

KLM - Refusal of Transport

Posted: 2014-10-22   gpc3456
Complaint Rating:  0 % with 0 votes
I was booked on KLM leaving Bremen 10:15 to Luxembourg via Amsterdam on 22 October 2014. When checking in at 9:15 I was told that "the system" put me on standby, because the flight was overbooked. After half an hour waiting they told me that I cannot fly, offered me a later flight....
Complaint comments Comments Complaint country Germany Complaint category Airlines

cardelmar.com - They took more money from me and provided awful car

Posted: 2014-10-18   Hearoo
Complaint Rating:  0 % with 0 votes
I rented a car through the website www.cardelmar.com. I was really disappointed in the services, ‘coz these bastards provided completely different model, but I indicated what car I wanted. Also I paid one sum, but they asked to add some sum and no one explained me why. I didn’t want...
Complaint comments Comments Complaint country Germany Complaint category Cars, Parts & Vehicles

VIP Affiliates - Affiliate commission not sent

Posted: 2014-10-08   Rajat_Kapoor
Complaint Rating:  0 % with 0 votes
I had 2 genuine conversions in my affiliate account of VIP Affiliates, but I was never sent the payment. I wrote several mails to the support and to the Account Manager but did not got any response. The blocked payment was worth $600. VIP Affiliates is a scam....
Complaint comments Comments Complaint country Germany Complaint category Online Scams

Swalo Travel - Hidden Credit card fees

Posted: 2014-10-05   Meinhard Benn
Complaint Rating:  0 % with 0 votes
When selecting credit card as payment method a hefty 50 EUR "fee" was added to a 530 EUR flight without extra notice. I only noticed the increase once I clicked "Pay".

Also the site insists on selling you extra insurance by pop ups and warnings. Feels scamy....
Complaint comments Comments Complaint country Germany Complaint category Travel Agencies

Enigma Software Group SpyHunter - unauthorized charges

Posted: 2014-09-28   magma112
Complaint Rating:  0 % with 0 votes
I purchased SpyHunter via Credit card, but it changed the price of my order without any further notice. Instead of charging me 29.99EUR, the order came out with 71 EUR.

I want all my orders to be cancelled and my money refunded to my account.

order number: ST87751436...
Complaint comments Comments Complaint country Germany Complaint category Unauthorized Charges

Zara Mannheim, Germany - Very Rude Sales Assistant

Posted: 2014-09-25   Jennytiii
Complaint Rating:  0 % with 0 votes
I was at Zara Mannheim, Germany branch today. One of the staff there is very, very rude. I wanted to have a knitted sweater (bought less than a week ago) exchanged because the stitching came off. I told the girl I might have thrown away the receipt away but I have with me a copy of my bank statement,...
Complaint comments Comments Complaint country Germany Complaint category Clothing, Shoes & Acc

EuropCar - charge for gas not received

Posted: 2014-09-22   Sweekskirk
Complaint Rating:  0 % with 0 votes
Rented a van from Europcar in Frankfurt Germany (airport pick up) was told there was gas in the car and when we got to the car there was only 1/4 a tank. There is no one to check you out as you leave, we did find a Europcar employee who verified there was not any gas and signed our rental agreement....
Complaint comments Comments Complaint country Germany Complaint category Car Rental

flightscheap-air.com - Fake charges, impossible to contact someone from this company

Posted: 2014-09-21   CarlS
Complaint Rating:  0 % with 0 votes
I was really shocked, when I found out that the website www.flightscheap-air.com charged me for the second time. They took about $500 from me and I have no idea why. I bought tickets from them before, but I didn’t have any problems. But now, total rip off. I sent them emails and messages,...
Complaint comments Comments Complaint country Germany, Connecticut, Berlin Complaint category Unauthorized Charges

Swalo Travel - More money charged during Flight booking

Posted: 2014-09-19   Vinil maharaju
Complaint Rating:  100 % with 1 votes
This is so shameful act by "Swalo" website.
Till the last stages of booking a flight ticket the total amount shown was 1350 euros.
Once the credit card details were entered it deducted an amount of 1478.43....
Complaint comments Comments Complaint country Germany Complaint category Airlines

HCC Medical Insurance Services - Costs of hospital stay not covered ($5,000)

Posted: 2014-09-13   UlrichV
Complaint Rating:  0 % with 0 votes
Last year, I'd to stay in hospital for 3 days during my holidays in Turkey (due to a lumbago). It dealt with an amount of about $5, 000 which HCC Medical Insurance should cover. But they didn't, and it seems that they are "playing" with me. They sent to me three different...
Complaint comments Comments Complaint country Germany Complaint category Health & Life Insurance

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