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Consumer Complaints & Reviews in Germany

MyTheresa / Don't buy anything from MyTheresa

Lilli on Oct 19, 2016
I bought a lot of things from MyTheresa in the past and I was always satisfied. Unfortunately my recent experience was not that good. I decided to make a big order and purchased 5 items from MyTheresa. I received all the confirmations and was promised to get my order within two week...

Sixt / Car rental

Henry1000 on Oct 15, 2016
I rented a car from Sixt in DUsseldorf, June 2016. A truck hit me and dented the back wheel fender. I estimated damages at around $500. I was fully insured. When I returned the car, the attendant at the car rental center said, don't worry, we'll fix it at our garage- it's nothing serious. A...

Metem International / Heider monoscope

JeffreyNuske on Oct 15, 2016
I order online and paid for a Heider Monoscope 25th August 2016. Following numerous unanswered emails and Facebook negative comment Metem International responded and replied my order was confirmed and due to large order stock would again become available 7th October 2016 and deliverie...

Muhamet Kurtis, KG Trading, Hamburg / Non delivery and providing fake pop documents

Stephen Wallis on Oct 12, 2016
We had a contract with royal charter petroleum for the delivery of 200, 000 mt of d2 per month. The contract started in august 2016 with a first lift of 100, 000 mt. Everything was negotiated via muhamet kurtis of kg trading in hamburg and copenhagen. The first lift was delayed with muhamet...

O2 / Internet services

Mayank Sargoch on Oct 7, 2016
Dear O2 team, let me start by saying that how you mislead and mistreat your customers. My flatmate and I booked Internet service from your company. When we wanted to terminate the contract within 15 days your customer care representative agreed but never told us that we have to switch off...

Vip Singapore Escort / SMS Spamming

Bobesh Riz on Oct 4, 2016
Dear sir/madam, My name is bobesh riz a czech republic citizen living in germany. I was in singapore 3 weeks ago enjoying formula 1 singapore tour there. During that period I used a prepaid "sing tel" cell phone number bought from the changi airport, but I got really disappointed of the...

Andriy Lomakin - Private Banker International / Courtenay AG / Beware, scammer! Money stealing

prvtrev on Sep 30, 2016
Dear colleagues, Avoid getting tricked by a scammer Andriy Lomakin! We would like to share with you the sad experience we had while working with Andriy Lomakin who’s calling himself a Private Banker International. Andriy Lomakin is working in Switzerland and as he said he has many...

Sixt Car Rental / Rented van damage number sx-9053036712-1-683, m - rx 7456

Berkcan on Sep 27, 2016
I have rented a Van from Sixt on 27/08/2016 in order to move my house stuff. I have returned the Van next day in evening and since it was Sunday, I have put the keys in key box. I have checked the Van no damage but didn't take any picture. A week later I have received a mail from Sixt...

Floryday / Fraudulent misrepresentation of merchandise

Patticake01 on Sep 19, 2016
Do not purchase anything from this company This company is a total scam. The do not have a customer service department and no operational phone #. When you request a refund for low quality, mis-colored, shotty merchandise you keep getting a (form generated email). I ordered (4) dresses and...

Wisag AG / Airport services

Judith Coulson-Geissmann on Sep 14, 2016
We lost luggage arriving at Berlin at Tegel airport. Wisag AG is commissioned to handle lost luggage claims for the Airport. Not just was the service, unfriendly telling me after an hour waiting in line Ishould place an online claim, but also not giving us any specifics on how to move...
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