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Consumer Complaints & Reviews in Germany

MyTheresa / Very unprofessional service

HeavenBlue on Jul 29, 2016
I wanted to buy a pair of sneakers and found MyTheresa website. Really liked one pair and decided to order. But I was not sure about the size so I called customer service and they assured me that they had my size in stock. Great I thought! So I placed an order and paid. Was waiting patiently but...

SegPayEU.com / Unauthorized prelevation of money

littlesim on Jul 27, 2016
I have just seen that you charged my Visa credit card account with 39, 99€ every month since March 16 (charging dates: 11.03.16; 08.04.16; 09.05.16; 07.06.16; 07.07.16). I have no idea what I am paying for and I have never heard of your agency. I'm not the only victim of your...

Hertz / Rental Car

rt9980 on Jul 26, 2016
Hello I booked Hertz rental car Frankfurt airport Germany through Priceline. It was a disaster. I arrived Saturday around 11am on July 16th to the desk. Hertz said my credit card was declined. I was left stranded over 3 hrs away from my destination in Germany. I spent a whOle day getting...

Hertz / car rental

young.chris82 on Jul 16, 2016
I rented a Mercedes Vito minibus from Hertz at Berlin Tegal airport. I only had the vehicle for a few days during which the black plastic backing to the wing mirror came of when I was driving and got damaged. I retrieved the part and tried to order a replacement but it would not arrive in...

Air Berlin / Changed Gate and Lost Luggage

Rachel Ann on Jul 14, 2016
On July 10th, I checked into Zurich International Airport at approximately 12:20. I had gotten my boarding pass, checked my bag, gone through security and proceeded to my gate, B35, for my departing flight at 2:55. While sitting at my gate for 2 hours, I thought it was strange that...

Egypt Airlines / Horrible Service ! And Crime !

Blagoj on Jul 9, 2016
I've suppose to flight with MS 732, on 09.07.2016 from Berlin to Cairo. I have arrived at the airport before the boarding time and the checking time was opened. Well there was NO check in counter neither Egypt Air representative at all ! (They probable have check in the passenger that ha...

Elite Singles / Unauthorized charging

Theow on Jul 7, 2016
Elite Singles is the worst dating site out there. They have no USA phone numbers to call to complain and they automatically renew your membership. I actually cancelled my member ship on June 8th. I provided confirmation but they said I didn't cancel until July 6th and they would not refund...

Fristpay.com / Rubber shoes instead of real leather, wrong shoes altogether

Karin Christina on Jul 2, 2016
I ordered a pair of shoes from a website masquerading as Swiss. Aargauertafelrunde.ch. An instant after ordering, I thought something was fishy. I tried to stop the transaction. My bank refused to comply. Weeks later I'm getting red shoes made of rubber instead of a snake print and patent...

Leonardo Hotel Berlin / Canceled Reservation but Hotel withheld 50%

Kennedy Ifeh on Jun 30, 2016
I made a reservation on Booking.com for a room in Leonardo Hotel Berlin for July 28th, 2016. My appointment at the embassy was cancelled. I canceled my reservation. This hotel refunded 50% of the amount i paid, but kept 50%. Please, pay refund the balance. Thanks

Rahul Bhat / DOnnaplay

Rahul Bhat on Jun 27, 2016
I haven't subscribed for this and You have deducted 30 Euros from my account. Please refund that back. I haven't subscribed or I have used this before. I need my money back. I never visited your site. Refund my money back.
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