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Consumer Complaints & Reviews in Germany

Hertz Car Rental / Hertz billed me 151.60 British Pounds for a service they never provided; etc etc

CoBoCoBo on 2016-05-20
HERTZ.COM PREPAID SELECTION G9373936898 1. I needed a car rental in Germany for 2 days, May 16 and 17, 2016 2. May 15, being Pentecost holiday next day, I called Hertz Germany. Hertz Germany office confirmed, yes, Leipzig - Plagwitz Depot would be open May 16. 3. May 15, I made Prepaid...

Secomba GmbH / Boxcryptor / Refund

Julie Bala on 2016-05-18
I have been a Boxcryptor user for a few years with a paid Personal Unlimited account. I looked at the business account option but according to their website a business license is for commercial and group use. I incorporated last year for liability and tax purposes but I am a business of...

UseNeXT / Wrongfully demanding payment

LaurfromOz on 2016-05-16
UseNeXT customer number 9791352 In the beginning of October 2015 I signed up to UseNeXT and cancelled my subscription prior to the 14 day free trial ended. I heard nothing and then €95.35 EUR was taken directly out of my Paypal account. I lodged a claim with Paypal and explained the above...

Lancome.de / Terrible customer services

Luong Ngoc Thom on 2016-05-16
I placed an order online via website lancome.de (Lancome Germany). It took more than one month to delivery the package to me, during this time I wrote many emails to them to ask about my order. They reply me that they will delivery the package in a particular day, but they did not. I still...

www.youthempirekiteboarding.de / Fake Clothing Website

Valia_Apos on 2016-05-06
I ordered on the 05.05.2016 a pair of sandals from this website www.youthempirekiteboarding.de. The website seemed to be a bit suspicious but being very excited about having found these sandals (thought that after all it seems OK), I ordered them and paid with my Visa. After the purchase I...

Papershelm.com / Delay, Worst Service, Scammer!

Ericsonl on 2016-04-28
Worst Customer Service! I Paid for urgency level of 5 days and had it delivered in 6 days and when I checked with them they asked me to wait for 4 hours and when I asked them again they asked me to wait for another 5 hours and yet delivered after 11 hours due to deadlines. After it wa...

Coopermorison.com.au / Fristpay.com / Fraud: Cheap Sneaker copies.

12sarah345 on 2016-04-27
I also ordered a pair of New Balance Sneakers and received a completely different model that is only a cheap faux. I tried to contact someone from the shop several times. They offer a contact form, but that seems to be just a fake, too. Further not being able to find any contact...

Mercedes Benz / 2015 CLA 200 Engine Failure at 8000 KM's

Lee-Ann Naidoo on 2016-04-10
I purchased my 5th Mercedes Benz, from Shiraz Auto in Lenz. I have always been an avid Mercedes Benz fan and purchase the brand, for the service, quality and overall "reliability". Firstly the service at the dealership was atrocious. The salesmen, who I have dealt with on numerou...

DPD / They couldn't deliver my cargo. It's in Custom more than 10 days. No any help, no any answer.

M.Kayacan on 2016-04-08
Hanımlar, beyler.. Sakın DPD ile çalışmayın...1 aydır Almanya'dan İzmir'e 2 küçük parçayı getiremediler...Yurt içi kargo ile çalışıyorlar..Onların da haberleri yok..Biz yandık siz yanmayın..Bildiğiniz postayı tercih edin...Alman firması ama Afrika firması gibi... Ladies and gentlemen ...

BEWARE www.under-satans-sun.de !!!!! / Scam site!, fake products! avoid!

Keaner on 2016-04-03
Online Metal music store with German web domain advertising extreme, black Metal music cds and merchandise etc http://www.undersatanssun.de http://www.under-satans-sun.de I ordered six cd's and some t shirts and other merchandise 14 weeks ago in January 2016 He sent me email asking for a bank...
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