Complaint Rating:

We returned to Cuba and rented a car for 2 days. The rental agent told us this was high season. All the hotel staff told us it wasnt. When we rented the car we were told it was cash only. She said the price was $180.00 When we returned the car and asked for a receipt we were told it would be...

Complaint Rating:

We got into our hotel lobby at about 7:30 pm, on the evening of January 19th, 2009.The smell of sewer was overwhelmingly strong. We got into our rooms which were not near the main building, thank goodness! The first thing we did in the morning is hit the beach..Since the hotel is known for some...