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Consumer Complaints & Reviews in China

LightInTheBox / Missing order

Fo
Fontana311 on 2016-02-08
I purchased some products in early January from LightInTheBox. I received a payment confirmation email and my tracking number. It is now February 8th and I received nothing yet, but their tracking system says my order was delivered. I sent them several emails but received no response! They...

Miniinthebox / Terrible!

Ve
Veronica on 2016-02-08
When I ordered there were two options to chose from green and dark green. I liked the dark one, so ordered it, but of course I received the green one. I saw all the negative reviews and even though common sense told me not to order anything from MiniInTheBox I decided to give them a...

RoseGal / Worst website ever.

Am
Amanda on 2016-02-08
I bought a sweater in early November. Two months later it finally arrived, but I was extremely disappointed with it. I ordered a medium size, but the sweater I received was at least two sizes smaller than a regular medium. It was so tiny it was laughable! Not only that, but it arrived with...

RoseGal / Do not waste your money!

An
Anna Rose on 2016-02-08
I made an order back in December and paid extra money for expedited shipping. Those items were supposed to be Christmas presents, so I ordered in advance. It is now February and I received nothing yet! When I contacted Rosegal customer support and asked where my order was they sent me a...

DressLily / Don't buy from DressLily.

Al
Alisha Mick on 2016-02-08
I purchased two sweaters and one shirt from DressLily back in December. Only one shirt arrived and it looked nothing like the pictures on their website! The shirt was way too small and had very horrible chemical smell! I contacted customer support and they asked me to send photos and...

DressLily.com / I want my money back!

Di
Dita on 2016-02-08
I am so disappointed with DressLily. I ordered a dress from them and never received it. I contacted customer support and they offered me a refund. Several weeks later I contacted them again since there was no money received. I was told they were unable to give me my money back. I have no...

nine2five.com.au / Fate Storm Pants

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Reviewer14243 on 2016-02-08
I ordered designer harem pants size XXL and was sent a pair of size eight exercise tights not even remotely like the pants I ordered. I can not get in contact with the company as now the site has crashed the email they gave me goes nowhere? Expensive rip off con trick I will have to cancel...

Alibaba.com / Beehive frames.

Za
Zaurbek on 2016-02-07
I ordered assembled hive frames from China on Alibaba.com. The seller was Kaifeng Best International Trade Co., Ltd. Paid using bank wire transfer. After a month received frame parts, not frames. Absolutely not what I ordered. Tried to get help from Alibaba but they told me that "thi...

Rahelu Plumbing & Heating LTD. / Fraud Wire Transfer done to Postal Saving Banks of China

Ma
Malkit Rahelu on 2016-02-05
This is Malkit Rahelu from Vancouver BC, Canada. We are in business of importing plumbing fixtures from China. As our email got hacked by someone, we had made a wire transfer of USD 71198.20 on 26 January, 2016 . The transaction # for this is 20160126-00252636. As the hacker gave the...

Sheinside.com / Item Ordered not Received

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Reviewer37848 on 2016-02-05
I ordered a scarf from sheinside.com on 12/28/2015. I received an email from the company following the charge to my credit card: Dear Shameilia Walters, Thank you for your purchase on WWW.SHEIN.COM. We are processing your order CYY5608 and will send you an update in 5-7 working days. It...
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