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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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11:24 am EDT
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Yahoo! yahoo finance

I am asking Yahoo Finance to help police racist and anti-semitic comments from users related to our company. Our company is ticker symbol TOON and if you look at the conversation comments you will see a number of racist and anti-semitic comments. All you have to do is click on it and you will clearly see there are several logons that should be shut down. This is not appropriate and we are asking for Yahoo to police this and help shut this down. Thank you.

Desired outcome: User logons that post comments that are anti-semitic or racist should be shut down and disallowed to post.

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9:32 am EST
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Yahoo! Stopping my coments when I'm saying nothing wrong!

Silencing my voice by blocking all my comments without any rational reason except because some there don't like it and absolutely no other reason than that! This goes on every time Biden, Clinton and any other Democrat. It's Un-American and falls into the communist and/or fascist category that some try to reverse like we're the ones. The manipulation is evident folks!

Claimed loss: Violating First amendment right!

Desired outcome: Fixed where they cannot do this to someone because they are Republican, do not think like or bow to democratic agenda! We're all Americans and to stop my comments without any reason and only because they don't like what I say is wrong!

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7:51 pm EST
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Yahoo! - Yahoo mail

I opened two yahoo. mail accounts nearly 20 years ago. I was living overseas at the time, for the past 25 years. I have now returned to the U.S. and cannot log in to either account. One account sends a verification to another account, and when I try to sign in to that account, it sends a verification to the other account. It is an inexorable loop. I called...

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Is Yahoo! legit?

Our verdict: Complaints Board's thorough examination reveals Yahoo! as a legitimate entity with notable strengths. Despite a 7% resolution rate on customer complaints, which invites a closer look, Yahoo! stands out for its commitment to quality and security. Clients considering Yahoo! should delve into its customer service record to gauge compatibility with their expectations.

Yahoo! earns 91% level of Trustworthiness

Perfect Trust Endorsement: Yahoo! achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Yahoo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Yahoo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Yahoo! and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Yahoo! has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 1515 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Yahoo! protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Yahoo!. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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6:59 pm EST
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Yahoo! Censoring my comments and blocking me completely

Yahoo has taken away my ability to make comments on any article solely because I happen to challenge the articles that are Liberal propaganda. I have never been out of line or cursed yet they have blocked me from commenting on any article. This is censoring and something that should only happen in communist China or Russia even. Censoring a whole political party is unacceptable and a severe threat to our democracy!

Desired outcome: I want an apology and to admit your a Nazi who censors information that you disagree with.

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10:35 am EST
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Yahoo! Yahoo comments

Yahoo allows me to like or dislike comments, but rejects any comment I make - no matter what article I comment on. In one comment, I copied and pasted part of the article, and it got rejected even though it was a copy and paste of an article that yahoo had posted themselves. (See pic of comment on photo attached) This been going on since January 15- 2024 - Prior to that every now and then a comment would be rejected, but nothing so frequent as what is going on at the moment.

Talking about freedom of speech controlled

THIS IS PATHETIC

Claimed loss: Stop the madness and take control of your fragile feelings when it comes to comments.

Desired outcome: Stop the madness and take control of your fragile feelings when it comes to comments.

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8:46 am EST

Yahoo! Yahoo Coments

Yesterday I responded to a question from another person on Yahoo news comment section. He had more questions of me, I responded. The final response I gave involved discussing a 9th Circuit Court case. I received a notice that it was delayed for review. Later, I received an email that it was accepted and published. I checked and responded to the polite reply from the individual, thanking me for being civil and noting an error on Yahoo time stamp. Both our us had been polite and civil with each other throughout the discussion.

Later, I received an email that my reply had been rejected, without reason. I again reviewed the comment and found no violations of community rules - while I used the term alien, I also referred to them as people, the full content of my post is below. I understand community guidelines, but do not understand censoring something which is educational and informative for the community.

Claimed loss: improper censorship

Desired outcome: Return post and train AI to accept case cites to cases.

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3:49 pm EST
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Yahoo! Fed Up, Quitting Yahoo

Whelp, yahoo no longer allows me to post my simply stated albeit honest opinions about anything that leans left, so I'm dropping the email account I've had with them since their inception and advising others not to support any of their sponsors as a means of dealing with their blatant dishonesty.

Furthermore, by no means should they be considered a source of valid news, nor should their so called reporters and editors be considered nor treated as journalists. I for one feel that what they provide in terms of their content should instead be treated as falling outside the purview of the Constitutional protections proffered by Freedom of the Press.

That said, I'm also terminating the monthly payments I've been making for my subscription to their Mail+ service; I just see absolutely no value in continuing it.

Again, I strongly recommend not supporting any of their sponsors nor clicking on any of the links they provide in their articles in their quest for ad income (as a means of dealing with their dishonesty).

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9:27 am EST
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Yahoo! Yahoo News

ALL of my comments are being rejected. This one from this morning 9:22 AM Jan 26, 2024. "I protested the Vietnam War. I felt it was wrong to send our citizens to kill people in another country that was no threat to us. But our protests were not destructive. We had sit ins and marches. I want my food free from pesticides and additives that could do harm BUT... there is absolutely no value, no possible thing to gain by trying to destroy such a valuable piece of art. How does that get the poisons out of our food? The only thing it possibly does is make people hate the movement."

Desired outcome: Restore my rights

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12:16 pm EST
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Yahoo! blocked comments

Since January 21, 2024 all of my comments I try to make on yahoo news are being blocked. However, I can hit the button for a like or dislike. My comments always pop up a message that says unable to publish, but I can see it grayed out. I have not been notified by yahoo of any violations of terms of service or posting rules. I filed a complaint to yahoo in September 2023 because they took down a post I shared on a news site stating it had violated one of their rules. they did not state "which rule". I just got a generic comment back when I pursued it. All of my comments are conservative in nature. I see absolute bias. People using cuss words, threatening language towards other posters, pro-biden are allowed to post, with no repercussions.

Desired outcome: Allow my posts, stop the bias toward liberal and propaganda posts. Stop those from using swear words, foul language and threatening others.

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8:35 am EST
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Yahoo! Comment accepted then rejected

I do not understand why my comment below was initially accepted then after several weeks it was rejected. All I want is an honest answer.

Your comment on "The national debt is finally a real-world problem" violates the community guidelines and has been rejected

publisher's logo

Dan Tue 31 Oct 2023 01:01:32 PM

If in 2001 we really had a surplus then why did the debt continue to increase. Here is the source, https://www.investopedia.com/us-national-debt-by-year-7499291. The national debt only decreased for two years in 1956 and 1957. Also tax revenue increased from the 2017 tax cuts, which did not cause the debt to increase. It was a spending problem. Again here is the source. https://www.thebalancemoney.com/current-u-s-federal-government-tax-revenue-3305762.

Desired outcome: Just like an honest explanation.

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6:06 pm EST
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Yahoo! Fantasy pro

I was charged $33.58 for a fantasy football subscription I never wanted. I was not aware of ever signing up for this nor would I ever be interested in using this service as I am not a sports fan. I was interested in their Yahoo mail plus service for the extra features but that was only about 6$ a month. I called Yahoo customer service, and the support worker was very unhelpful. I explained to him in detail what had occurred and that I never intended to or ever would subscribe to such a service. He apologized and said he understood even admitting I should get a refund but refused to do so. I find this extremely disturbing that a company would treat its customers this way, Yahoo clearly isn't concerned with the quality of service they provide their customers. I will be closing out my yahoo mail account which I've had for over 15 years and never will I use any service run by Yahoo again.

Claimed loss: 34.50

Desired outcome: Refund

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11:53 am EST
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Yahoo! Resetting password

Yahoo email — my laptop lost all my saved passwords and yahoo email refuses to help me recover my password for yahoo email — they said I would have to keep guessing to try and get it back because they will not help me. I will never be able to get my information sent to that email and its going to be very difficult to change all my emails because all other account send codes to yahoo email that I cant get into to change passwords and change email. I have over 35 accounts tied to yahoo email that I cant get into.

Claimed loss: many hours and weeks trying to change passwords and emails accounts

Desired outcome: get them to reset my password

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1:47 pm EST
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Yahoo! Yahoo mail

I've had my Yahoo account for over 20 years. My whole career was in my Inbox. I used to access my account once in a while. Last year I've been through several personal problems and when I tried to access my Inbox on November 13th, 2023, I found my mailbox empty. All of my emails were deleted (but my contact list was still there).

I can't remember the last time I accessed my account before, but I'm sure I entered last year. I dnd't even receive any warnings in my alternative email informing that I would lose all the information.

I sent a request to recover my emails, but I only got an automatic reply. I'm asking Yahoo to restore my emails as they were a few months ago only. I'm really desperate and I'm willing to pay Yahoo to recover my emails.

Claimed loss: All of the emails stored in my Yahoo mail account for over 20 years were deleted without any previous warning.

Desired outcome: Recover all of my deleted emails.

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8:03 am EST
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Yahoo! Moderators in Comment section

Yahoo Moderators Say I am Violating their Community standards every other day. I don't Use Profanity or anything I see that would Violate them. Here is an example last ( 11/13/23 ) night rejected. Everything I said in that comment WAS TRUE, just not going along with their Agenda. They let comments by the left slide through by the hundreds EVERY DAY without deleting comments.

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3:59 am EST
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Yahoo! Yahoo Auctions

I bid on a camera dry cabinet. It was a used item, but the seller said that it was fully functional. I won the bid but the item I received did not work. It failed to lower the humidity. I wrote to the seller but they insisted it was functional. Finally I wrote to Yahoo, but they did not respond to my complaint. The auction took place August 16th. Number t1105679475.

Claimed loss: 11500 yen

Desired outcome: Refund and return.

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2:59 pm EDT
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Yahoo! Yahoo news

Yahoo censors comments with bots that seem to promote their agenda. For example, they posted and proudly displayed a comment that stated republicans should be exterminated in gas chambers, it was up for about 8 hours until I objected to it. Another example is in a post about racism I mentioned in history, an instance where nazis killed jews on a river but made them surrender their shoes first so they could be sold. There was no mistake that people were led to believe that I supported it, only that it happened. There are literally hundreds of examples where they censer people. I was under the impression that we had freedom of speech in America, if Yahoo thinks that we shouldn't learn from history they have no right to publish news.

Claimed loss: Free speach

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6:14 pm EDT

Yahoo! Comments

I made a remark about the Dems being the party of the KKK on the "Biden called LL Cool J a boy" article.They established it.It is true,something you Marxists hate.. Yahoo rejected that comment.Their liberal bias is apparent and sickening.Yahoo censors the right wing. Time for a class action lawsuit.The 5th District court already found you Nazis guilty of censoring the right wing.Maybe you need a large fine.Maybe shut down.

Desired outcome: Reinstate my comment with an apology on the site.

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3:00 am EDT

Yahoo! Censorship

You rejected my comment without telling me what was objectionable about it.

How am I supposed to know what not to comment if you do not disclose it? You emailed me that:

"Your comment on "Palestinian figures slam Abbas for Holocaust outburst violates the community guidelines and has been rejected"

publisher's logo

Leonard Blatt Wed 13 Sep 2023 09:53:00 PM

https://www.tiktok.com/@atlassociety/video/7177042339326627115"

What was my comment?

Desired outcome: Tell me what my comment was, as I did not commit it to memory. Why did you rejected it?

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11:17 am EDT
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Yahoo! - Yahoo claim of child when I tried to create a email address for a website

Greetings, I tried to create an email to create a website and your system claimed that I was in violation of your child laws. I am not a child violator. As a matter of fact, I am a therapist who works with children to help them live happier healthier lives. I am passionate about my profession and would never harm a child or use a child for ill-doings. The...

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9:30 pm EDT

Yahoo! Yahoo! News comments

Every single post I make in response to news items is instantly rejected.

Every single 'appeal' is also instantly rejected.

No 'moderator' that is human ever looks at an appeal.

And I seem to have no recourse. I've attempted to send snail-mail to Jim Lanzone at the San Francisco office and got it back as undeliverable because the address provided thru Yahoo!'s website is invalid.

I need an explanation why my posts are instantly rejected and why you commit this fraud of an 'appeal' process.

Desired outcome: An actual response and the ability to post again.

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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