I eas told when I signed up for this that it could be cancelled at any time. I have been trying since Nov to have the service cancelled and it is still on my comcast bill. I have called 5 times speaking to different people and have gotten nowhere. Never in my 60 years have such bad, rude service. And they are going to help with IT issues? What a joke. This is the first time I have ever written a formal complaint about anything.