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Woman Within Complaints & Reviews

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Woman Within - No notice of payment issue

Posted: 2014-06-05 by    Vickinn33
Complaint Rating:  0 % with 0 votes
I have been a Woman Within customer for at least 15 years. But I will give my money to another company from now on. Recently I placed an order, under my long held account, using a relative's credit card, which had a name and address I had used several times in the past. They sent me a confirmation email, ten days later my relative called to say she received a postcard from Woman Within asking her to call. The customer service rep at Woman Within said my order was sent to Customer Protection to verify the credit card, but they sent a card to my relative, taking 10 days without filling the order,...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Woman Within - POOR QUALITY / CATALOG ISSUES

Posted: 2012-09-01 by    tralfaz113
Complaint Rating:  100 % with 1 votes
20120901: Woman Within USED to be a good company, selling plus-size quality, attractive clothing at reasonable prices. Over the past 8-10 years, however, they keep sinking to new lows, such as losing the quality of their items and inundating me with their endless catalogs, even though I have repeatedly asked to be "unsubscribed." I'm still fighting that this very day. I have stopped purchasing anything from this store because invariably, the items don't fit, are cheaply made, and/or the quality of the material is almost see-through. One thing I think most plus-sized women would...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Woman Within - Terrible customer service & missing merchandise

Posted: 2012-03-16 by    Fule
Complaint Rating:  100 % with 2 votes
I placed an order on August 5. The item was in stock according to the web site. Right after the order was submitted I was informed that it was back ordered and would be shipped on Sept 6. I have called five times since then and have not reached anyone who could tell me why the item was never shipped. Five people including a supervisor claim it is in stock but no one, including the supervisor can determine why it was never shipped. During my last call I was transferred twice and kept on hold for 20 minutes. The supervisor promised to call me back by the next business day. He never called. Customer...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Woman Within - Do not order from these people, they are crooks

Posted: 2012-03-07 by    Oppera
Complaint Rating:  100 % with 1 votes
I made on order on Sunday and realized the order did not qualify for the free products. There is no where on the web site to cancel an order. I emailed customer service immediately. The next day I called and it took me two hours to get hold of someone. They said that since the order was "in Process" they could not cancel it? Doesn't make sense to me. If it has not been shipped-- it should be able to be canceled.

Do not order from these people, they are crooks!...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Woman Within - Arizona - Return Fees

Posted: 2012-02-01 by    Torie S.
Complaint Rating:  100 % with 6 votes
I grew up with catalog shopping, but I have had the worst luck with this company in the past couple of years & especially of late.. Sizing can be inconsistant and I find I have about a 50/50 chance that what I order will actually fit. This would be merely an inconvenience if it weren't for the shipping and return charges. Recently I ordered some items & half of them had to be returned due to sizing issues. I have now had around $40.00 charged to my account in shipping & return fees for the items that I DO NOT HAVE. I might as well have lit a match to the $40.00. The result would have been the...
Complaint comments Comments Complaint country United States, Arizona Complaint category Clothing, Shoes & Acc

Woman Within - Unauthorized Charges

Posted: 2011-09-22 by    Shaniqua-babe
Complaint Rating:  0 % with 0 votes
Dear Sirs,
I sent an item back for a refund, and they issued me the refund and THEN charged my debit card on file for an additional payment (the same item, different color). They used my card number without my permission and I only noticed the charge posted to my debit card account 3 days AFTER the item I never ordered in different color was mailed to me. Please, never leave your debit card information on file with them, they can do whatever they want with it....
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Woman Within - Cancelled Orders

Posted: 2011-08-23 by    RoseBudd13
Complaint Rating:  0 % with 0 votes
I've never had any billing problems with this company, thankfully. However, nine times out of ten when I order an item, I get a notice a few days later that it is on back-order, with an estimated date of delivery, usually a few months in the future. Then, a week before it is due to be shipped, they send a notice that it has been cancelled because they no longer have the item. This is a company that has been in business for years. They should know the market by now. If the buyer cannot guess what product will be popular, based on past demand, then a new one needs to be hired. If their supplier...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Woman Within - Texas, San Antomio - charging interest to account for merchadise not received

Posted: 2011-04-12 by    Adeline R
Complaint Rating:  100 % with 3 votes
I ordered 3 items from the Woman Within Catalogue. One was backordered and I returned the other 2 as they didn't fit. I had to pay shipping and handling to send them their merchandise back to them . I was charged for this order even though I had a proof of delivery from the Post Office that they were returned. I then started to accunulate late fees and interest on these items in spite of calling them and telling then they were returned with proof of delivery. Then they started to charge me for the back ordered item wihich they claimed they delivered months after the order was placed. I was...
Complaint comments Comments Complaint country United States, Texas, San Antomio Complaint category Clothing, Shoes & Acc

Woman Within - Unresponsive to Return/Order

Posted: 2011-02-17 by    Griga
Complaint Rating:  100 % with 1 votes
Items bought by mom for me for Christmas were too large. I placed return as instructed, asked for smaller size, sent two gift cards and check for other items ordered in addition to return. Wait more than 4 weeks for items then start emailing. They just return several email responses not addressing concerns. Finally I call and get run around on how they handled request, tell me I can use what they know are the unredeemed gift cards without a pin which was never given to purchaser. Now they have returned goods and $30.00 in gift cards I can't use....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Woman Within - Illinois - excessive charges

Posted: 2011-01-03 by    kpatch
Complaint Rating:  100 % with 2 votes
I warn anyone who is considering doing business with this company... DON'T!!! The clothing I ordered was made very poorly and I returned 95% of the order. I asked to have three items replaced with ones of the correct size. First I had to pay shipping to get the orders to me...then I had to pay shipping to return the items...and then they wanted to charge me shipping to receive the exchanges! On top of that one of the exchanges was not even the right item! At the end of my nightmare I have one pair of pants that originally cost $13.99 [the sale price --- they tried to charge me full price for...
Complaint comments Comments Complaint country United States, Illinois Complaint category Clothing, Shoes & Acc

Woman Within - late delivery

Posted:    C.S. 1
Complaint Rating:  0 % with 2 votes
I called my order in on 11-07-10. They had problem with my credit card at first, but she told me it finally went thru to processing. I told her if she had a problem with it to call the next day and I would give her another card no. I didn't hear from her so I called back to check on the order and the man said it went thru and it would be to me by tues. I did not get it so I called back wed. to find out why and they said that my card didn't go thru until wed morning. I have to have those clothes no later then Thurs. afternoon. My daughter is getting on an airplane and she needs her things....
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Woman Within - Florida, Dunnellon - UNAUTHORIZED LATE FEES

Posted:    NDOMBROWSKI
Complaint Rating:  0 % with 0 votes
WOMAN WITHIN IS IN THE BUSINESS OF CHARGING UNAUTHORIZED AND EXCESSIVE LATE FEES ON CUSTOMER ACCOUNTS ALTHOUGH THE CUSTOMER HAS PAID IN ADVANCE! THESE PEOPLE ARE COMMITTING FRAUDULENT SERVICES!...
Complaint comments Comments Complaint country United States, Florida, Dunnellon Complaint category Credit Cards

Woman Within - Scam

Posted:    Glen
Complaint Rating:  100 % with 3 votes
My email to them: I tried to place an order online and ran into several problems: 1. It wouldn't accept the discount code I received via email (LB7784) for an additional 15% off my order. 2. The coupon code it gave me online, for 30% off the highest priced item, was applied against the wrong item. 3. A free item, 0054-25286-1083, was charged to me and that is the item that received the discount. Two customer service agents were unable to help--one put me on hold and lost me and the second transferred me to the internet department, where the agent was rude after not explaining himself correctly....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Woman Within - Québec, jonquiere - delivery for shopping in line

Posted:    Therese Harvey
Complaint Rating:  0 % with 0 votes
why many company we visit on the web, and they do not delivery to CANADA...i do shopping for clothes plus and i am not able to receive them, please give me the name of stores in plus which delivery Canada, thank you, Therese Harvey...
Complaint comments Comments Complaint country Canada, Québec, jonquiere Complaint category Movement & Delivery

Woman Within - Texas - selling credit card info to #866-657-3826

Posted:    nina lazzari
Complaint Rating:  100 % with 4 votes
i received a $139.99 charge to my account, and i never ordered anything. i started to order, then changed my mind. i am thinking that woman within has sold credit card numbers to the company that claims 866-657-3826. please check this out. now i have to cx my credit card and get another one....
Complaint comments Comments Complaint country United States, Texas Complaint category E-Shopping

Woman Within - Tennessee, Cleveland - Advertizing

Posted:    Nancy Baker
Complaint Rating:  100 % with 4 votes
World Financial Network National Bank (dba: Woman Within) has allowed Reservation Rewards to perpetrate a scam on it's customers.

I went to the website to order clothing from them and evidently when I completed the order, this company has a way to trick you into signing up for whatever they are selling. I did not knowingly sign up for this, I just wanted to order clothes, as I have done since 1973.

This bank has since harrassed me on the phone several times daily, added late charges to my account and reported this to the credit bureau.

I paid for...
Complaint comments Comments Complaint country United States, Tennessee, Cleveland Complaint category Credit Cards

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