Complaint Rating:

This complaint comes on the heals of my wife being fired by this company not once but twice. This company has had an issue with my wife working for them since she came down with the illness/disability of epilepsy. They have done things such as not grant her time off when she had an attack of...

Complaint Rating:

I called in Dec 2007 to get a pay off amount. The empl gave me the amount of $917.46 which I wrote the check for on that instant. Now Sept 2008 I have a balance because I should have paid $945.17, $27.17 difference. Now I have to pay $200 because they made a mistake. Not only that, but "supervisor"...

Complaint Rating:

They have a direct deposit advance system which I have taken out on a few occasions, and have never had a problem. I have my social security deposit every month, (I would think that I am not the first to do so) but they have taken out the payment for the advance BEFORE the deposit is deposited!...

Complaint Rating:

Your credit report is in danger when using an overdraft protection account with Wells Fargo.

When your overdraft protection account reaches its maximum amount Wells Fargo has a policy that ads an additional 2 % of your limit to your account. Example if your limit is $3, 000 they...

Complaint Rating:

A personal banker offered me $50 to open a checking account, but claimed he couldn't find a copy of the certificate. I told him to send the $50 certificate along with the account opening forms to my home. He opened a checking account and a savings account for me without my authorization...

Complaint Rating:

I have an account with Wells Fargo Financial in which I closed out and making the payments.

I received a new bill and there was an additional charge on my account for $150 dollars. I called them and they stated that since they still service my account they can charge me the $150...

Complaint Rating:

I deposited a check into my account from American General Finance for 3500.04 on 8/6/08. According to my online banking the funds were to be made available to me 8/8/08. On 8/8/08 the 3500.04 showed up in my account and my direct deposit paycheck of $885. I made a few online bill pays. One for...

Complaint Rating:

I opened an 18 month no interest payment plan with Wells Fargo when I got eye surgery. Everything went smoothly and for 17 months I had been paying it off. The last month - January -, I never received a statement (I had about $90 left to pay off of $3000), but I received a $600 statement in...

Complaint Rating:

Wells Fargo is the most frustrating mortgage company we have ever dealt with.

Any time we have had a question or concern during the 5 years we have had our mortgage with them and had the misfortune of having to call them, it is endless frustration, reps who know nothing and different...

Complaint Rating:

Worst customer service I've ever had with any bank. A lot of hidden and unexpected charges and fee. When I close the account, the Branch Manager told me I had to personally go to a bank and close it off. When I brought my balance to $0, she said I could call her the next day and she will...