Weis Markets
reviews and complaints

I had placed an order a week ahead of time with a very specific details was told no problem how they are charging extra though which I had no issue with I ordered 30 chocolate sunflower cupcakes and 30 vanilla rose cupcakes from Weis in Lebanon PA for my wedding and it’s cupcake display when I picked them up not only did they not even look how I asked and the cupcakes being completely dried out but got extremely damaged upon walking to car because they didn’t place any icing on the bottom to keep them into place so had to throw completely away and when something was said to the manager it was said that’s what you get for purchasing cupcakes for your wedding from a grocery store where people don’t have experience in the bakery department Meanwhile I spent $120 on something to just have to be tossed in the trash extremely upset and will never ever recommend someone to go there.

I will never shop in any WEIS markets ever... Today marked the 2nd time that their employee named VAL called me "Karen". First time I was helping an older lady with her credit card as I was standing behind her and it wasnt working so I stepped up to assist. Val told me to mind my own business and that she is a regular and will figure it out. I then paid for my items and she said as I was leaving "bye Karen". I turned around and said what did you call me and she was laughing. I called management and corporate to complain and they said they would take care of it.

I havent seen "Val" at the York -Market Street store since then except for today. I was at the line next to hers and honestly didnt recognize her until she turned around and glared at me in line and I muttered to myself "Thats the woman who called me Karen". As I walked by Val on my way out she exited her register and stood in front of my with arms folded confrontationally and said "did you just call ME Karen". I said no you are the lady who called me "Karen" and she then said I didnt get in trouble and no one spoke to me about your complaint before. She then said I can do what I want here and never get in trouble. I walked to customer service to speak to management and manager on duty was a female didnt have a name tag on and she seemed not to care and didnt allude to the fact she knew what the degrogatory name "Karen" meant. I called their corporate store and spoke to "Dory" who took my complaint again and said will have someone call me.

Long Story Short - Big businesses dont care about their customers only about how much we spend every week to fill their pockets. Maybe I will stand outside and protest them with some of my neighbors who have also had terrible experiences in that specific store - then maybe someone will listen.

I just bought a chicken sandwich from them at 330 on 6/16 and IT WAS UNCOOKED ON THE INSIDE! The guy got smart with me saying “well I didn’t make it dear” THATS NOT THR POINT HOW ARE THESE EMPLOYEES NONCHALANT WITH SERVING RAW CHICKEN!?

Someone needs to be held accountable…my money wasn’t even offered back! Or a better sandwich! They told me to wait til the chef gets back! I SHOULD SUE!

I was a customer last week, standing in the back by meat I think? And I heard what I found out was the AST. MANAGER - Ashley "literally screaming" at one of the employees and then threaten him with a warning. He came out of the doors and I asked him if he was ok. He politely replied yes. But then she came out and looked absolutely fuming! I was in there again today and witnessed her go to his aisle, where I was shopping, snotty tell him he wasn't supposed to do that! Then leave.Tells me she came over just fir that reason. AND she did it with me standing there! I was. Shocked! It was very triggering for me, coming from an abusive household. My pulse started to race and I couldn't breathe. I had to leave my cart, and go outside to my car. I don't think I can go back there knowing she is there. Which is sad because everyone is so nice there. And that young man in the dairy department was always so helpful. But you should know he isn't the only employee I have seen her abuse. And in front of customers too! I just sat in my car and cried for that young man:(

24 Jan I was off work due to injury. Went back to work on Feb. 5th. Approved Workmans comp. Today is 18 Feb. 26 days later so far, and I've received not 1 phone call or correspondents from your workman's comp company in Washington state. Sunbury office has told me numerous times that they called, and the west coast would contact me that day. To this day----nothing. No call, and no check. Why on earth would you go to a company on the other side of the country who doesn't answer their phone. I've tried over 6 times to contact them and nothing. Also e-mail and nothing. 23 years with the company and this is the respect that's shown. Isn't it amazing.

I purchased, "WEIS Homestyle Minestrone Soup - 19 Ounces" within the past month and there was nothing but broth in the can, and MINIMAL SCRAPS of staple foods and it had an ODD TASTE. We have purchased this product prior and we're very satisfied, not this time. My husband and I were shocked at the contents.

Purchased at Newton, NJ

Codes on bottom of can:

Best if used by 11/05/2023

GED B30A33

Called customer service desk at muncy pa weis at 3:32 pm. I asked if I can return something with a receipt and the clerk stated “what, you want to return a piece of bad meat?” I was offended on so many levels. I actually purchased Christmas lights that are the wrong color and never even opened. I see no issue with returning such a product yet was told I shouldn’t because they just “throw everything away that’s returned.” I will never shop at Weis ever again! I was a customer service clerk at shop rite in Philly for 10 years and dealt with unbelievable customers in that area yet always was polite given my role to represent the market. Nowadays customer service is what keeps companies in business so I do not see Weis surviving.

I have contacted the corporate customer service office 5 times in the last 4 days (2 voice mails, 3 call back number). I received one phone call from a Carey who cut me off mid-question and who has never called back nor has anyone else. I know the customer service on the store level was bad but am amazed it goes all the way to corporate. You all seem to vcare very little for you long-term customers.

I am simply inquiring about a Weis coupon book that other friends who shop at Weis are getting and telling me it has good coupons in it. All I want to know is how I get on the mailing list for these as apparently many have been receiving it for years and I have not. They used to be given out in the stores but have not seen them now for years. I am a gold preferred customer for 15+ years at the Lititz Weis and my mother has been a Gold preferred customer at the Red Lion Weis. Neither of us receive this mailing.

I was hired at Weis Market in April 2022.

On the website it stated a $500 bonus would be given after working 90 days.

I have not been given that and when I inquired with HR I was given a reason that the bonus ended in January 2022.

The website still had the bonus advertised up to August 2022. This is false advertising.

The women in whom I spoke to was rude and full of excuses. It disappoints me that the company would not follow through with what is advertised.

On 9/16/2023 I was at your store in Selinsgrove and there was only one register open and there was a line of six seven people mostly elderly and they would not open the other register even though they had two girls standing there talking in front of the registers one of the girls that I spoke to ask my friend which is 86 years old if she was paying with cash or debit card that they would take her over and help her but she says no I'm paying with a check is your company so hard up they don't want to hire nobody to work and you put in all the self scans which nobody wants to use so you don't have to hire nobody but you have four or five lazy people walking around your store all day I've been wanting to email you for the last year this is an ongoing problem I walked to the customer service to place lottery tickets and you have to wait because they're sitting there talking to each other I went to Karns today to shop because I'm I'm tired of standing in line at your store

She thinks she got covid but she still going to work at weis at gap pa produce