Complaint Rating:

I opened a new WaMu account in March 2007 with a 0% apr for balance transfers and low rate (8.99%) on purchases. I made timely payments until December 2007 when I was two days late due to not scheduling an online payment (my fault to be sure). Now, interest rates have been hijacked to 28.99%....

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WHEN MY CD MATURED I WAS IN EUROPE ( I WILL BE HOME OCT.16TH)
DURING THE GRACE PERIOD I CALLED THE BANK EMAIL
THEM WHAT I WANT WITH MY MONEY.THEY IGNORED MY REQUEST AND REINVESTED WITH VERY LOW INTEREST HALF OF WHAT THEY ADVERTISE LESS THAN 2% .
WHEN I TOLD JENNIFER ON 9/23/08...

Complaint Rating:

The Nature of my complaint is against Washington Mutual Bank. I contacted this Financial Institution on Line. On 10/25/2006 I was provided with a confirmation number from Washington Mutual Inc. As I tried to fax my Real Estate contract. I was not able to provide this information. I was not aware...

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A levy/lien was placed on my checking account by a law firm in New York as a result of an outstanding debt. When i became aware of the levy/lien, i contacted the law firm, made arrangements to pay off my debt and was given a release to give to Washington Mutual Bank. It has been nearly two weeks...

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I am thoroughly disgusted with Washington Mutual's use of off-shore, foreign call centers. I am tired of wasting my time talking to someone in the Philipines or India. I am thoroughly disgusted with Washington Mutual's lack of intelligent and useful customer service. The use of the...

Complaint Rating:

i opened a checking account with wamu last year, never used their check book,
my account balance was credit $5.00, lo and behold a company wrote the bank
about info concerning my bank balance, address, workplace. after the bank gave out all the info about me, their legal dept....

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I received a check in the mail for 3950.00. I called the company it was a research agency it all sounded legit. So I went ahead and did it. Washington Mutual told me it would have to clear in 5 days. This was on a Monday that I deposited the check. Sure enough on Saturday the funds were available....

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I sent a bank wire on 8/13/08 for $500.00 through this branch. The funds were lost and the Beneficiary, another financial company, asked for an MT103 to help locate the funds. It was not provided. AFter 2 months of waiting, they suggested I recall the wire. Why was this not done immediately?...

Complaint Rating:

I received a letter from Don Dickerson(who is no longer employed there) June 21, 2008 stating if I would open a checking account they would send me a $75.00 check within 12 weeks after I opened the account. My account was opened on June 24, 2008 and remained active until October 22, 2008 when...

Complaint Rating:

WAMU's free checking comes with sorry service. Two examples: my debit card was 'randomly' frozen on a holiday weekend; could not get through the telephone banking maze; went to the bank and spent nearly 90 minutes with a banker being on the phone trying also to get thru to the...