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I have experienced the most horible nightmare because the negligence of one of Wamu's now an ex employee. We are completly disgusted with the way Wamu have handle our account. Not only have Wamu screwed my credit I was about to loose my houses because of incompetent Wamu employee. Thinking...

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i did not know they were hitting me up for 39 dollars late charge...

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Did not receive my statement in the mail. They changed the billing date, just like this month. Wired the money to them. Called them when I got home. Would not post date of wired until received 2 days later. Now Merry Christmas! 30.49% instead of 9.9% What a way to do business. By the way the...

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I am reporting this not to say not to get a credit card but beware! I was a long time card holder with this company and paid my bill every month without any problems always on time and always more than minimum due.

2 months ago I noticed that my interest rate went from 8% to 27.9%...

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I have been a customer at wamu for 10 years and to my surprise my interest rate jumped from 9.99 to 31% interest.
I called to find out why and they said due to too much credit availability. I had been a perfect customer as they said to me but not willing to negotiate on the interest....

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I usually pay WAMU's bill in person by check at WAMU's branches. Last month I decided to pay via telephone a few days prior to the due date. I, repeated all information including the route #, etc. to WAMU's Customer Service person on the telephone.

A couple of weeks...

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Washington Mutual raised my credit card interest rate for no reason to 31.99%. I have paid above the minimum always before the bill is due. My credit score is 17 points higher than when I received the card. I called to aks them why and the response was that there was a notification in one of...

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I have a WAMU online saving account, today, when i was trying to move money around with my other accounts, i found out that they were charging me $10 per transaction for every withdraw over 6 in this billing cycle.

I never know this before and this is the first time i see this....

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On the due date, I went to make payment on line and was told that I had to pay express of $14.95 for no reason. As this was on the due date I do know that batching of computers is not until 1200 midnight...I intend to write to Washington about fraud on part of credit card companies and WAMU...

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I took out a home equity loan with WaMu and they offered to reduce the interest rate by 0.25% if I set up automatic payments from a WaMu checking account. It worked fine for a few payments, but then I started getting charged late fees and NSF fees because my loan wasn't being paid. After...