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WaMu Complaints

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WaMu - California, San Mateo

Posted: 2008-07-01 by Helen Baites [send email]
Scam charges
Complaint Rating:  0 % with 0 votes
I have been with wamu for 1 year and they have gotten $1000.00 dollars out of me from there' overdraft' fees but when I call them they have a different story they would say you must put money in by 12:00 midnight then they said 11:00 pm then 9pm 8pm and today they told me that I have...
Comments United States Unauthorized Charges

WaMu - Texas, Richardson

Posted: 2008-04-23 by Kristine Tanzillo [send email]
Holding Money Unnecessarily
Complaint Rating:  0 % with 0 votes
On 4.23 I deposited more than $22k into my business account. I was told that the funds would be placed on hold. When I asked why the teller could only tell me that it was because it was a large deposit. I questioned her about it because the deposit consisted of six checks from different companies....
Comments United States Banks

WaMu - California

Posted: 2008-04-25 by John Gollard [send email]
outright Theft
Complaint Rating:  0 % with 0 votes
Free checking!!!
And $33 overdraft fees...
Three in a row, I am in total $5 overdrafted, but the cost is $99
You gotta be kidding me.
I'm from Europe, so some things in the U.S. are new to me, but not this expensively new.
In Holland, once I was 18, I...
Comments United States Banks

WaMu - California, Los Angeles

Posted: 2008-03-11 by Transito & Alejandro Alvarez [send email]
WANTED TO TAKE MY PROPERTY & MESSED UP MY CREDIT WAMU EMPLOYEE DID MY PAPERWORK WRONG!!
Complaint Rating:  67 % with 3 votes
I have experienced the most horible nightmare because the negligence of one of Wamu's now an ex employee. We are completly disgusted with the way Wamu have handle our account. Not only have Wamu screwed my credit I was about to loose my houses because of incompetent Wamu employee. Thinking...
Comments United States Banks

WaMu

Posted: 2008-09-01 by Laurvin [send email]
They don't get it
Complaint Rating:  100 % with 1 votes
In recent months, we like many Americans have been suffering a huge financial challenge. Rather than use a credit counseling service, we have managed to negotiate payments and close all our credit cards ourselves with the same outcome proposed by the counseling services...except for WaMu. They...
Comments United States Business & Finances

WaMu - Colorado

Posted: 2008-08-13 by Lucy [send email]
Government agency contact
Complaint Rating:  0 % with 0 votes
Is there any department in the government where all these complaints can be sent? I googled WAMU complaints and am horrified to see pages of complaints. I would like to send my complaint to the right department or congress member....
Comments United States Banks

WaMu - Massachusetts

Posted: 2008-08-03 by cudachick40 [send email]
credit card fraud
Complaint Rating:  100 % with 2 votes
I called to have my interest rate lowered on my WaMu card, which I've had for 10yrs with no problems when it was a PROVIDIAN card. They agreed to lower my interest rate, said it would take 1-2 billing cycles and all seemed fine. Then, I get a letter stating they had closed my account and...
Comments United States Banks

WaMu - California, San Diego

Posted: 2008-07-26 by red hot redhead [send email]
Misrepresentation of Available Funds
Complaint Rating:  100 % with 1 votes
I have direct deposit with WaMu, scheduled for the last day of each month.
I was overdrawn $300 with an overdraft charge of $33, which I understand and accept this amount. I had also received my usual monthly letters from bank, telling me my bank card would not be honored until a deposit...
Comments United States Banks

WaMu - Texas, San Antonio

Posted: 2008-06-30 by techbeach [send email]
Refuses to cancel lost debit card
Complaint Rating:  0 % with 0 votes
I lost my debit card at a rock concert the other night and called the number at WAMU to cancel the card. It was my debit/credit card! They refused to cancel it because he said that my balance in my checking account was $1.25 overdrawn. I said, "so what?" My card is lost or stolen,...
Comments United States Banks

WaMu

Posted: 2008-05-20 by Jeffrey [send email]
Terrible phone service!
Complaint Rating:  100 % with 3 votes
How about an option to speak to a person? Why does it have to take a half an hour of going through the wrong prompts, and having the computer hang up on you over and over? Success only comes after selecting the wrong department, then having someone transfer you over where you need to be, though...
Comments United States Banks
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