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Walmart Money Card Complaints & Reviews

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Walmart Money Card - Horrible Card/Customer Service

Posted: 2014-03-23 by    tamantra
Complaint Rating:  0 % with 0 votes
I have now been hacked 3 times with this card. I called in after my partial payroll deposit didn't appear to find out someone used the Card in two different States and I was unaware. The card was suspended I was told my payroll was rejected also. They suggested sending out a new card at a fee. I contacted my employer and explained the mishaps in which my check was replace with a live check that day to find Walmart decided to grab my direct deposit on the New Card issued to be mailed within 7 to 10 days. Bottom line I spent hours on the phone they lied the barely speak English and are not customer...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Walmart Money Card - Nothing but a hassle

Posted: 2014-02-18 by    284395
Complaint Rating:  0 % with 0 votes
STAY AWAY. I had a card for some time and would NOT recommend it. Since
Greendot took over. They told me I had to create a new email address
with Yahoo or Gmail to me able to use the online features. I was able to
use my own email address in the past until Greendot took over. There
system will only work with Yahoo or Gmail emails. Ridiculous....
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Walmart Money Card - closed card/ replacement

Posted: 2013-11-21 by    Amelia Hembree
Complaint Rating:  0 % with 0 votes
My card was closed without my knowledge of november 1, 2013 without my knowledge sue there being a questionable charge to the card. This appreciated and did not expect from a prepaid debit card. However it is now 11/20/13 and I am still without the replacement card or access to my money. I have called multiple number trying to find info on where my card is or how I can access my money. I have spoken to 5 different call centers and got different answers at every single one. Still no card. My paycheck is direct deposited to this card and I have no access to my check. How can I pay my bills or work...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Walmart Money Card - Louisiana, Baton Rouge - Text Alerts

Posted: 2013-09-14 by    jmharrell
Complaint Rating:  0 % with 0 votes
Ive had my card for several years now. I use it for online and travel purchases. This gives me a bit of comfort knowing the loss of funds is limited should there be any issues of a lost/stolen card or unauthorized pruchese(s). After all this time to have text alerts flood my phone through several weeks and replying with the message -stop (as instructed in such cases) I got no releif. I called the cutomer service center sereral times was told they did not show a text alert request from me on file nor did they find any evidence that I had signed up for text alerts through any online partner method....
Complaint comments Comments Complaint country United States, Louisiana, Baton Rouge Complaint category SMS Scam Contests

Walmart Money Card - Pennsylvania - I can't access my $$$$

Posted: 2013-08-06 by    Upset person!!!
Complaint Rating:  0 % with 0 votes
DO NOT DO IT!!! I have had soooo many problems with these people, it’s not even funny. Latest quagmire: One of their employees reported my card lost/stolen in error and they cancelled my card. I called to have the problem fixed and they tell me it’s nothing they can do, they ave already mailed a new card out, I have to wait 2 weeks in order to get it in the mail and access my funds. This happened one day after my paycheck was direct deposited on the card. I told them I need to buy groceries to feed my children, and I need to put gas in my car to get to work, so I cannot wait 2 weeks....
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Credit Cards

Walmart Money Card - Virginia - Verification Process

Posted: 2013-07-06 by    cocoberry
Complaint Rating:  100 % with 2 votes
I purchased a walmart moneycard week of June 24 for my daughter to use while I am underway. I originally set the card up in her name and the system told me she had to be 18, so I put it in my name. And set up a direct deposit (allotment) to the card. The verification process questions asked me questions about my ex- in-laws whom I had not communicated with in over 20 yrs. So, since I did not know the information that the questions ask, I answered them honestly and selected not known or whatever the last choice for the 3 questions where. Then on July 5, I purchased a monypak card and tried to load...
Complaint comments Comments Complaint country United States, Virginia Complaint category Credit Cards

Walmart Money Card - Virginia - no access to account

Posted: 2013-06-15 by    ymeMDK
Complaint Rating:  0 % with 0 votes
I purchased a money card from Walmart in December of 2012. I used it many times and was happy with the card. I had no problem with the fees because they were clearly explained from the start and I accepted them. The problems started when I complained about an unauthorized charge on the card. This happened when I paid a "shipping and handling" fee for a vitamin supplement. Once the vitamin company had my card information they proceeded to make charges on the card. When I complained about these charges Walmart money card not only said they were authorized but then blocked my card from use...
Complaint comments Comments Complaint country United States, Virginia Complaint category Credit Cards

Walmart Money Card - Alabama - returned item no refund of money

Posted: 2013-02-26 by    landho_ho
Complaint Rating:  100 % with 1 votes
bought a card to pay for my cellphone on ebay, paid as a gust on paypal website, with walmart money card. cellphone had issues and sent item back, 3 months later no phone and im out the 74.99 and my time and all the faxing 7.00 each time total money out over 200.00. contacted the bbc they did nothing save yourself don't buy one...
Complaint comments Comments Complaint country United States, Alabama Complaint category Credit Cards

Walmart Money Card - Louisiana, Gretna - money taken off my card to sprint

Posted: 2013-01-13 by    trudy duplessis
Complaint Rating:  0 % with 0 votes
charges weremade on my walmartmoney card to Spriintless for amounts of 100.00 and 54.00. I do not have none of products. I did not order any of their products......
Complaint comments Comments Complaint country United States, Louisiana, Gretna Complaint category Credit Cards

Walmart Money Card - Alabama - Horrible experience

Posted: 2013-01-01 by    Kristydawn
Complaint Rating:  0 % with 0 votes
When trying to make a purchase was declined! I contacted my Walmart money card and found out I was being ripped off! I have over 10 transactions Scams taking my money off my account. Customer service is rude and not helpful. I have lost over $300 and only received one $56 check back from Walmart !! I have spent over 8 hours, countless days and all my nerves trying to deal with these people!!! Do not purchase one. I'm not rich so every dollar counts. My option o Walmart stores and banking franchise are the same neither care about the customer. They say they strive on customer service but the...
Complaint comments Comments Complaint country United States, Alabama Complaint category Unauthorized Charges

Walmart Money Card - Georgia, Hinesville - Customer Service

Posted: 2012-11-24 by    OliviaPavy
Complaint Rating:  100 % with 1 votes
I purchased a Walmart Money Card on November 20th before I went out of town for Thanksgiving. I paid the 3.00 dollars for the card and uploaded 85.00 dollars at the register. When I got to my families house and tried to upload the temporary card, there was no card at all inside the package. I called the Hinesville Walmart where I had purchased it and a manager told me to bring it in along with my receipt when I returned for the holidays. I also emailed Walmart Money Card and tried to contact them over the phone. When I got in touch with someone they where trying to put that card, not knowing who...
Complaint comments Comments Complaint country United States, Georgia, Hinesville Complaint category Credit Cards

Walmart Money Card - Idaho, Idaho Falls - declined for exact amount remaining

Posted: 2012-06-07 by    zevion
Complaint Rating:  0 % with 0 votes
i had exactly 20.12 and had an purchase for exact 20.12 and it declined. i was hoping to get down to zero so that i could close the card and it doesnt work that way. They are cheating in hope to countine the money card bunsiess, and according to their policy, they dont give credit (sending check for the amount) for closing....
Complaint comments Comments Complaint country United States, Idaho, Idaho Falls Complaint category Business & Finances

Walmart Money Card - Indiana - suspension of my account for no real reason

Posted: 2012-03-30 by    shadowradio
Complaint Rating:  0 % with 0 votes
So I have had a Walmart Money Card for several years now 2 different account one of which I opened a year ago to help start my business.Today I went to use my card and it was declined so I tried again at a different location and received a message that my card was bad.Upon contacting Walmart Money Card support I was first hung up on 3 times before I got any answers (for the record I was calm and not out of line in any way so being hung up on was uncalled for) finally I was told someone called in a week prior and complained about transactions on my card...however me nor the other person with access...
Complaint comments Comments Complaint country United States, Indiana Complaint category Banks

Walmart Money Card - Texas - Overseas

Posted: 2012-03-30 by    CxServicQueen
Complaint Rating:  0 % with 0 votes
After buying the card for 3.00 and having to load 20.00 at the time of purchase I was already a little skeptical. The next day my husband needed to set up direct deposit so we called in to get the information. An overseas "specialist" answered and have us the info. We then thought everything was perfect. More that we are ready to move and the movers came today, we realize there is no money on the card. Come to find out the company was not able to verify his identity, but the first rep never told him that. We asked to speak to a supervisor and they hung up on us two times. Come to find...
Complaint comments Comments Complaint country United States, Texas Complaint category Credit Cards

Walmart Money Card - Texas - Overseas "specialist"

Posted: 2012-03-30 by    CxServicQueen
Complaint Rating:  0 % with 0 votes
After buying the card for 3.00 and having to load 20.00 at the time of purchase I was already a little skeptical. The next day my husband needed to set up direct deposit so we called in to get the information. An overseas "specialist" answered and have us the info. We then thought everything was perfect. More that we are ready to move and the movers came today, we realize there is no money on the card. Come to find out the company was not able to verify his identity, but the first rep never told him that. We asked to speak to a supervisor and they hung up on us two times. Come to find...
Complaint comments Comments Complaint country United States, Texas Complaint category Credit Cards

Walmart Money Card - Deposits

Posted: 2012-03-12 by    angryone69
Complaint Rating:  0 % with 0 votes
I wished I read reviews on this card prior to setting up my direct deposit for gvmt reservist pay.
Long summary short, the overseas "specialist" as they want to call them stated that my direct deposit was error was because of my employer's delay. HS, DFAS sends out EFTs several days prior to the paydate.

Anyways I have been going around with them because Walmart Money Card feels that it is in their rightful duty to withhold my pay for one to two weeks after my pay date. They state it is the government's slow processing for the delay.

Needless...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Walmart Money Card - California, Monrovia - Commercial Refund

Posted: 2012-02-21 by    Jamison R
Complaint Rating:  100 % with 1 votes
Was due a refund from Christmas and the card was reported lost or stolen and Walmart cancelled the card. I was told that my $39.97 would be send to me by mail. On 1/15/2012. Well its past that date and when i call the number on back of card now and state my name, im getting the run around....
Complaint comments Comments Complaint country United States, California, Monrovia Complaint category Law & Civil Rights

Walmart Money Card - California - Poor Business Practices

Posted: 2012-01-01 by    huds
Complaint Rating:  100 % with 1 votes
Company Information:

Walmart MoneyCard
P.O. Box 1187
Monrovia, CA 91017
Website: http://www.walmartmoneycard.com
Phone: (877) 937-4098

Complaint Text

Was unable to re-load card, called their Service Agents and was told a "hold" had been placed upon this card. I queried as to why, they told me it was because of the deposits that had been applied and used in the 4 months previous. All deposits had gone in through proper channels, all awaited their "pending period" and all were applied and subsequently used...
Complaint comments Comments Complaint country United States, California Complaint category Credit Cards

Walmart Money Card - Tennessee, Cleveland - ripoff/company stealing money off my card

Posted: 2011-11-06 by    sweet1986
Complaint Rating:  0 % with 0 votes
I received a text on my phone and it said I had 253.00 on it. So I went to walmart to buy a few things I needed for my new house and car. When I went through checkout and had to slide my card through to pay for it they said I had no money on my card at all. This card is nothing but a piece of crap and I will never use the walmart money card again in my life....
Complaint comments Comments Complaint country United States, Tennessee, Cleveland Complaint category Banks

Walmart Money Card - Activation and Fees

Posted: 2011-09-06 by    thecarrfamily
Complaint Rating:  100 % with 2 votes
I purchased a Walmart Money Card for my niece (whom does not live by me, so it was easy to ship) for Christmas. She is under 18 and could not activate it even with the code from the receipt, When I took it back and gave her the cash I tried to activate. After numerous attempts and problems I put it aside to deal with later. When I got back to dealing with it there had been so many fees taken out that the value was almost totally gone. The same situation happened after my daughter got a Walmart Money card.

Lesson learned DON'T BUY A WALMART MONEY CARD!!! This is just one more...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

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