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Walgreens Complaints & Reviews

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Walgreens - Texas, Brownwood - Efficacy of Pain RX

Posted: 2014-05-12 by    Crystal Lynn
Complaint Rating:  0 % with 0 votes
Several times we have had pain medicine prescriptions filled at our local Walgreen's. The doctor prescribed Percocet (but the insurance co. requires the generic). Some of the pills actually work. Some of the pills don't. The ones that don't work have a chalky feel to them - kinda crumbly. The ones that work are more solid and have a hard slick surface. All the pills are marked with the same numbers. These are all in the same bottle, same prescription. Does anyone else have this problem? This has actually happened with other medications too. WHO DO WE COMPLAIN TO ABOUT THE FRAUD THAT...
Complaint comments Comments Complaint country United States, Texas, Brownwood Complaint category Pharmaceutical Companies

Walgreens - Overcharged Prescription - refused to run through insurance

Posted: 2014-04-21 by    Spuds
Complaint Rating:  0 % with 0 votes
For over 7 months, I went to the Walgreens in Platteville to fill/refill my birth control prescription. The insurance I had at the time only covered the name brand and NOT the generic. That was one of the reasons why I took the insurance I did; as in the past my body would react to most generics. Normally, I would go and pick up my prescription free of charge without any problems. However, recently I went to pick up my refill from the same pharmacist as always (may be the only one, it is a small town after all) only for him to tell me that it would cost $38 this month. When asked what had changed,...
Complaint comments Comments Complaint country United States Complaint category Drug Stores

Walgreens - Bad management

Posted: 2014-03-29 by    imapaperplane
Complaint Rating:  100 % with 1 votes
I worked for Walgreen's for 7 years. I was promised many things by managment about moving to cosmetics and I would be put over there for 4 or 3 days a week maybe for a couple months and it would always go back to sticking me up at the front register. let alone i knew the store like the back of my hand. customers respected me for my knowledge of the store and the fact that i was willing to drop everything to help them and focus on their needs. i put so much time in that store. so many years were spent there trying to prove to my coworkers all i was capable but it never seemed to be enough. there...
Complaint comments Comments Complaint country United States Complaint category Arts & Humanities

Walgreens - WOULD NOT FILL PRESCRIPTION

Posted: 2014-03-25 by    Hobert Anderson Jr.
Complaint Rating:  100 % with 2 votes
In Jan. i went to Chrystal River Fl. on a golfing and fishing vacation. In Feb. i was on the golf course and became very ill. I went to the Er and was transported the next day to Ocala Fl. Munroe Regional Medical Center where i underwent open heart surgery and had 4 bypasses, 1 valve replaced and pacemaker surgery. I have been getting prescriptions filled there by my doctors in Fl. since the surgery. Today i went to see one of my doctors there and he gave me a prescription to get filled. I usually get them filled at CVS, however the medicine i needed they did not have. So i went to Walgreens. I...
Complaint comments Comments Complaint country United States Complaint category Drug Stores

Walgreens - Don't know where they sent my pictures

Posted: 2014-01-14 by    momof2coeds
Complaint Rating:  0 % with 0 votes
I wanted to share a warning about ordering photobooks from Walgreen's. I did only because I got a code for a free one, what a mistake! I received the book in the mail today (the only way to obtain it) and while my grandson's pictures are on the cover the inside is pictures of another child. I have spent over an hour on the phone with Walgreen's trying to find out who they sent my grandson's pictures to and they tell me they have no way of knowing who has his pictures!!! I am horrified beyond belief where those photos may turn up. And I am thoroughly disgusted by Walgreen's...
Complaint comments Comments Complaint country United States Complaint category Photo Services

Walgreens - Colorado, Colorado Springs - Give a Way

Posted: 2014-01-11 by    Madddjohn63
Complaint Rating:  0 % with 0 votes
I have been entering the monthly sweepstakes for a long while to to response. Even people on this site have had their issues. I believe it's a SCAM. Only Mr.&Mrs. Walgreen win the monthly 3000.00. What a depressing thought for all those who have hope for a little extra cash....
Complaint comments Comments Complaint country United States, Colorado, Colorado Springs Complaint category Drug Stores

Walgreens - Discrimination, Verbal Abuse, and Harassment

Posted: 2013-12-27 by    ablackcat
Complaint Rating:  0 % with 1 votes
It is December 26th on a Thursday, and I just wanted to get out the most awful event that ever happened to me on this day, and what a horrific company Walgreens is. I worked at the company for almost 4 months. Everything in the beginning was great, and I thought I actually had a job with people who cared about me. Everyone seemed nice, and one of the old managers I used to work with told me we were like family. All of my co-workers were very sweet to me, and I felt like it was a great place to work at to make some money for myself in the meanwhile.
Then that all changed for the worst on...
Complaint comments Comments Complaint country United States Complaint category Bullying and Harassment at Work

Walgreens - Online orders

Posted: 2013-12-22 by    Andrew44
Complaint Rating:  0 % with 0 votes
Walgreens needs to remove themselves from Cyber Monday because I order a item and Walgreens said it will ship and
Items arrive in 2-5 business days.
I order on 11/29/2013 Cyber Monday and Now its 12/21/2013 and no item!!! Walgreens never contacted me!!!
Would of been nice if Walgreens would email or call to let people know that you will not get your item before Christmas so the person could shop for something else!!!
Now I have to go out shopping for a last minute gift for a love one.

Thanks a lot,
Happy Holidays...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Walgreens - Walgreens does not allow exchanges on their defective products

Posted: 2013-12-04 by    ysignori
Complaint Rating:  0 % with 0 votes
I am totally disgusted with Walgreens!!! You have stolen from me and are not willing to do anything to remedy the situation! I purchased a BLU starter pack from store #07206 and found that the batteries did not work. I went to the store and they said that they were not willing to give me a exchange on the faulty merchandise. They said I had to call corporate and that corporate would at least give me some kind of gift certificate or something. I just got off the phone with your customer representative, and like the person at the store, was unwilling to do ANYTHING about it! This is stealing!! You...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Walgreens - treated poorly

Posted: 2013-11-30 by    Leanna1234
Complaint Rating:  0 % with 0 votes
Walgreens I very upset on how I am being treated at every store. I am not even a avid customer. Maybe once every other week I go to Walgreens. I am not a shelf clearer and I most defiantly do not get anything free. I am not an extreme couponing genius by no means, I am what you would call a “normal” couponer. I get the item or items I need as well as other products that do not require a coupon. I don’t go crazy I use what I need. If others do that its none of my business and I am happy for them, but I expect to be treated differently as if they don’t even know of how other...
Complaint comments Comments Complaint country United States Complaint category Cosmetics

Walgreens - Favoritism

Posted: 2013-11-04 by    smurf2008
Complaint Rating:  0 % with 0 votes
I have worked for this store for many years and for many years the Store Manager Michele Jackson has shown favoritism to certain employees. Shelia Smallwood, Patricia Williams and Rita Biehn (which husband works for Walgreens). We have been through so many managers, not because it was we got a email about transferring, but because a manager was doing their management duties and making sure Walgreens polices are being followed, Patricia Williams will always go to Mrs. Jackson or call the District Manager and claim the MGT was being racist toward her. There are more than enough employees and managers...
Complaint comments Comments Complaint country United States Complaint category Pharmaceutical Companies

Walgreens - Kansas, Bonner Springs - lies/discrimination

Posted: 2013-10-17 by    Angela
Complaint Rating:  50 % with 2 votes
My complaints is this . I recently about 2 months back switched to Walgreens for all my diabetic prescription's. In September I went in to have my prescription filled, in September my doctor gave me high blood pressure (Benicar) .The pharmacy filled 30, when I got home I seen the 30, so I thought it was for 30 days, I got down to my 30 days and noticed on the bottle that my doctor wanted me to take 2 per day, so I called Walgreens and spoke with a pharmacist, and had explained to her about what my bottle had read, she told me that they only gave me 30 because they did not have enough to fill...
Complaint comments Comments Complaint country United States, Kansas, Bonner Springs Complaint category Pharmaceutical Companies

Walgreens - Nevada, Las Vegas - Discrimination/Precription rejected

Posted: 2013-08-16 by    Jaswars
Complaint Rating:  100 % with 4 votes
I am outraged and sick and tired of trying to get my medications filled without being totally discriminated against and basically tagged a "drug addict." I was involved in a serious car accident that nearly claimed my life over 20 years ago. I was in rehab for 5 months and then another year of outpatient therapy to piece together my shattered neck and body. I had to learn how to walk/talk/eat/get dressed again. From that day on my physical/mental life was never the same. I never took precription drugs to combat the chronic debilitating pain that I have endured religously since that dreadful...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Medical Negligence and Deficiency

Walgreens - Illinois, Lincoln - PHARMACY PERSONNEL

Posted: 2013-07-28 by    ALICE M BROWN
Complaint Rating:  0 % with 0 votes
HELLO I WAS AT THE LINCOLN ILLINOIS WALGREENS PICKING UP MEDS FOR MY MOTHER.
AT THIS TIME IT WAS NOT BUSY, ACTUALLY THERE WAS A GENTLEMEN AT THE REGISTER ALREADY HAD HIS MEDS WAS CHECKING OUT. NO OTHER CUSTOMERS WAITING ETC. I HAVE HAD A SERIOUS LEG INJURY AND HAD MY HABD ON THE COUNTER AWAY FROM THE GENTLEMEN FOR A LITTLE SUPPORT TO TAKE SOME OF THE WEIGHT OFF MY LEG. THIS NIKKI PERSON WAS NOT BEING VERY NICE TO THE GENTLEMEN AS HE ASKED HER A FEW QUESTIONS AS I OBSERVED. SHE WAS BLUNT AND APPEARED ANNOYED PERIOD. WHICH IS NOT ANY OF MY CONCERN HIS BUSINESS AND HOW HE WAS TREATED IS NOT...
Complaint comments Comments Complaint country United States, Illinois, Lincoln Complaint category Drug Stores

Walgreens - Deceptive Advertising

Posted: 2013-07-13 by    BonhommeRichard
Complaint Rating:  0 % with 0 votes
This place is ridiculous! They promise a $25 gift certificate for transferring a prescription, but...the list of exclusions almost needs a separate booklet! Everything in the store is grossly overpriced, nearly double what you will pay elsewhere, and most items on-line are the same. Those on-line that are comparable value are "out of stock" - ALWAYS! Not that it matters. Apparently their gift certificates aren't usable on-line. Oh, and they overcharge for sales tax on-line. I don't see how I can possibly use this "gift certificate" given all the restrictions. It is...
Complaint comments Comments Complaint country United States Complaint category Other

Walgreens - Maryland - Pricing policies, rewards programs

Posted: 2013-06-30 by    Denise S
Complaint Rating:  0 % with 2 votes
I recently went to Walgreens and thought I would receive rewards for items I purchased but was told that I did not get them because I used coupons which lowered the price I paid which is not right. I also did not get the register rewards on items that I bought because I had used my register rewards from my card. This also is disturbing and I will no longer go to Walgreens because these policies are a little ridiculous and will be spending my money at RiteAid which has a better rewards program. Also I went on a Saturday and some of the items that I bought did not ring up correctly and were in the...
Complaint comments Comments Complaint country United States, Maryland Complaint category Health & Beauty

Walgreens - Nevada, Las Vegas - pill shortages

Posted: 2013-05-30 by    Walter Becker
Complaint Rating:  0 % with 0 votes
Unfortunately I discovered after 3 weeks that my usual pharmacy has shorted me again in regards to my pill count of my monthly pain medication. The 1st time was easy to find out since they shorted me nearly half of my medication of Carisoprodol (generic SOMA). The most recent event of pill shortage was only just discovered when it came time to fill my daily pill holder for my 3rd of 4 weeks. Presumably too late to report the shortage at the pharmacy to gather the difference. I sent them an Email about this issue of missing Oxycodones approximately 25-30 of 120ct. and Carisoprodol about 15-20 of...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Drug Stores

Walgreens - Nevada, Reno - pharmacy

Posted: 2013-04-29 by    prescriptionmybad1
Complaint Rating:  0 % with 0 votes
I used the drive thru at the Walgreen on lemmon drive in lemmon valley nevada this afternoon to pick up my prescription and after I had driven away I stopped to check and see why I had been charged so much for my prescriptions. When I looked in the bag there were two additional items with my prescriptions that I did not ask for. I then went into the pharmacy and told them that there were additional items put in my bag and that I was charged for them. The lady that was helping me was extremely rude and the boy standing behind her said oh I put those in there and said "my bad" but you weren't,...
Complaint comments Comments Complaint country United States, Nevada, Reno Complaint category Drug Stores

Walgreens - California, Los Gatos - poor service

Posted: 2013-04-28 by    carolallen3
Complaint Rating:  100 % with 1 votes
I am sorry Walgreens manager, but the lady is correct. this is what happened to me yesterday on the phone at your store in Los Gatos, Ca. I take 30 units of Lantus insulin daily and with the amount to prime the solostar pen every day, I use 32 units a day. My doctor wrote a new rx for me December 15, 2012, and 45 ml/3 boxes were dispensed. I am now down to 2 pens and called for a refill for my rx. it was a major fight on the phone to get it refilled at the original rx. I was told everything from "the insurance won't pay for it, its too early, to the fact that 3 boxes being dispensed was...
Complaint comments Comments Complaint country United States, California, Los Gatos Complaint category Drug Stores

Walgreens - Texas, Georgetown - out of stock item

Posted: 2013-04-10 by    GoodGuyWronged
Complaint Rating:  0 % with 0 votes
I have been a daily customer of the Walgreen's Store #12569 for over eight months. I get my Winston Cigs there because it's on my way to do daily business. I stopped in the store last week and the daily cashier "Sharon" happily says oh we didn't get any on the truck. No apology, no sorry we are out. I stopped in today 4/10/2013 and the same thing. First the service person Sharon is not customer oriented and not friendly at ALL.
I have stopped there every day for eight months. MY QUESTIONS : First who does the inventory and ordering? Whomever is doing the job is very...
Complaint comments Comments Complaint country United States, Texas, Georgetown Complaint category Other

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