Complaint Rating:

Derek is the service manager there. I REALLY REALLY have no idea what-so-ever how he became a manager of any store. The level of service I got from him today was the worst I've gotten from ANYONE before - cashier, grocery bagger, waiter/waitress, etc. I've never been mistreated that...

Complaint Rating:

I came in for a inspection, oh it’s not for free as the coupon indicated. Then they tell me I can't pass inspection because my oil stick is broken and a muffler hanger is missing and for only 120.00 I can pass inspection. Then come to find out they cut my ABS sensor to turn the ABS...

Complaint Rating:

I took my truck in on aug 12, 2009 for a tire and alignment i was charged 69.99 for the alighnment that was never done i have the pieces from another machanic that were suppose to be taken out at the time of service at vip i just dont want other people to take there vechiles to vip auto in derry,...

Complaint Rating:

I called VIP in Londonderry early this morning to see if they had 5W40 synthetic motor oil that was acceptable to use in my 2007 Audi A4 Quatro. The person I talked with supposedly checked and told me that yes they did. I went in later in the morning only to find out that NO, they did not have...

Complaint Rating:

Derek is the service manager there. I REALLY REALLY have no idea what-so-ever how he became a manager of any store. The level of service I got from him today was the worst I've gotten from ANYONE before - cashier, grocery bagger, waiter/waitress, etc. I've never been mistreated that...

Complaint Rating:

I made an appointment to purchase four studded winter tires and to have them studded, mounted and balanced. The work was performed on December 9, 2007. When the work was finished the paperwork was completed and I wrote a check from an Equity Line of Credit.

This Equity Line is...