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videotron Complaints

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videotron
Posted: 2008-08-06 by Viking
total frustration
Complaint Rating: 100 % with 1 votes
A VIDEOTRON contracted technician short circuited my illico box, hdmi wire and tv. I have been totally frustrated in dealing with their customer services department for over a month now (cannot talk to anyone in authority).
Their excuse is totally bogus, their website for complaints is...
Comments Canada Entertainment

videotron - Québec, Montreal/Verdun
Posted: 2008-11-12 by Karen V
Prolonged Service Outage
Complaint Rating: 100 % with 1 votes
On the 24th or 25th of October, I received a flyer from Videotron stating that they would be doing work in the neighbourhood. The flyer stated that for the next 48 to 72 hours we might experience service outages between the hours of 3AM and 5PM.

Tuesday morning at about 3AM, judging...
Comments Canada Internet Providers
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