Complaint Rating:

I would like to make this complaint about video professor (www.videoprofessor.com), they are a rip off, does not teach you anything that you don't already know, i tried to return mine within the pacific time and they would not answer my e-mails. They said i needed a return number to send...

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I returned three software programs as instructed with the return numbers written on each of the software packages. This was done on 6/19/08. I was told they had to be returned before 6/30/08. I call 2 weeks after shipping and was told that the product had been received and I had to wait 15 business...

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Saw the ad on tv, ordered the FREE DVD, paid the postage with my debit card. (That was their only action with which I'd authorized them use of my debit card). A week later the box came. I didn't open it. A few days later I noticed my checking account had been robbed of $189.95. I called...

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After a referal from AOL to get a free CD on Windows Vista for a shipping fee of $6.95 I was sent 4 cd and $189.95 was taken out of my checking account. Even though I sent this all back to them it is going to take at least 30 days to get the money back into my account and they have taken more...

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++ Cleaned Up Text

7/07/9 Ordered
7/10/9 Received
7/16/9 First call - left message
7/17/9 No return call, sent eMail
7/21/9 Account Charged $189.95

7/21/9
Called and got through to a live person. Told it would take 3 or 4 days...

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I ordered an instructional CD from Video Professor to learn how to operate Quicken software. I never intended to get anything but the instructional video and I don't remember agreeing to pay for anything else. Video professor continuously mailed me new packages for software I had no interest...

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I, like many others I see, was robbed of $189.95 by Video Professor. About 8 years ago, you did receive "free" CDs and were only charged the postage. This new approach is frightful! On a fixed income, nearly $200 out of one's account is a nightmare. Even the bank rep that I spoke...

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I returned my package unopened to them the day after it came. They sent a letter to me one day after my card was billed. Then when I called I was told that I would not be credited for the return and had to have the package sent back to me.

Now I know that that is a lie on their...

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I ordered your promo cd on how to about windows and internet. Now videoprofessor keeps on sending cds and charging my account even when i do not want those lessons. There is no address nor telephone to make them stop this and bleed my account dry. This plain and simple theft using the cyberspace....

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Returned unopened product per their protocol. Telephoned company, stated they received product on July 17, 2009 and that it would be between 21-30 business days for my credit card to be credited $189.95. 30 days from July 17 was Aug 28th, so I called company, told by operator that "technically...