Complaint Rating:

I purchased video professor and was told i would be charged a nominal fee for shipping; i could return the items within ten days and receive a full refund. On the website there was NOTHING about a $189 charge.

The $189 charge appeared within less than 10 days, and get this, it...

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I agreed to an online ad for a CD lesson for 6.95 shipping and handling. I did not read anywhere in the ad the lesson had to be returned in a specific time frame or 189.95 would be billed to my credit card. After contacting the company and dealing with the most rude and arrogant customer service...

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if you were scamed by video professor and wish to be part of the class auction lawsuit that is being filed against
video professor inc

please contact us at vplawsuit@gmail.com...

Complaint Rating:

My husband and myself ordered a CD from video professor called the Internet learning CDs . it is said, you only have to pay shipping and handling which is$6.95. We received the CDs and in less than a week we were charged on our credit card the amount of $189.95. My husband and I called for the...

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I received the eBay lessons. I called on the 10th day to tell them I wanted to return it. That was on a Sunday and they were closed. Called the next day and they told me I should have called Saturday (the 9th day) and they had already charged my Credit Card. I was given a Code Number and the...

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Pretty much the same as everyone else. However, when I called
their customer service center I was told they would e-mail me
a "violation" form (appropriate word) in a few minutes. I was also
told I could find the shipping invoice inside the box that was sent to...

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Returned unopened product per their protocol. Telephoned company, stated they received product on July 17, 2009 and that it would be between 21-30 business days for my credit card to be credited $189.95. 30 days from July 17 was Aug 28th, so I called company, told by operator that "technically...

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++ Cleaned Up Text

7/07/9 Ordered
7/10/9 Received
7/16/9 First call - left message
7/17/9 No return call, sent eMail
7/21/9 Account Charged $189.95

7/21/9
Called and got through to a live person. Told it would take 3 or 4 days...

Complaint Rating:

i didn't even order this. it came in the mail, i didn't even opened it, thought it was junk mail...

weeks later my card is charged 189.95...WTF?

i called them and inquired about it, they told me of the package they sent...i pulled the package from the...

Complaint Rating:

I am a class action attorney in California and have been approached by some consumers complaining about Video Professor and their unauthorized and unethical billing practices. I am investigating this further for a potential lawsuit, so if anyone has ordered Video Professor, and feels you have...