Complaint Rating:

I have been a loyal customer of Verizon since arriving back in the country in 2004. For the past few weeks, I have been receiving daily telephone solicitations for me to internet service (800)567-6789. Sometime it occurs 2 times a day. I keep on telling them the service is not available in the...

Complaint Rating:

Verizon telephone order taker said cancellation of my DSL service (Verizon online) would be triggered by disconnect of my Verizon telephone physical landline.

DSL is delivered on a landline.

Two weeks after removing the landline, I received a credit card bill with...

Complaint Rating:

Verizon online sent me a letter Feb 08 stating my service had been terminated. Fine. I requested this be done. It's now June 08 and I am being charged $31.99/month totaling $186.63 for Internet access that was terminated. I've called their 800 number but the Verizon operators don't...

Complaint Rating:

So I moved. Verizon makes that simple right? Wrong. First off I had my mobile phone and internet on one bill. Told verizon online about the move. They never told the mobile side. So my bill got split into two and my auto bill pay was deactivated on the mobile side. They came looking after 3.5...