Complaint Rating:

I called Verizon Fiber Optic Service to have Internet and TV installed in June 2006. On Oct. 16 2006 I woke up to find that I did not have Internet access. At 8 am I called Verizon's Tech Service and asked them why. After 20 minutes on hold I was told by one of their supervisors that my...

Complaint Rating:

I was so excited to see that Fios was becoming available in my neighborhood; little did I know it would become the Bain of my existence. Well maybe for a shorter time than my entire existence. I ordered the service, (triple play of course) to get the 19" LCD TV. I received a lot more instead....

Complaint Rating:

Verizon refuses to install more than one Fios Internet Service per house. Two people in my house have home-based businesses and cannot network....