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Ok so i have had Fios for 2 1/2 months now. Exciting huh! never a dull moment! On the date of the installation the installer arrived. He went on to tell me how this was his first install!, hadnt seen one of these O N T things before. 7 to 8 hours later and after borrowing many of my tools and...

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Let's band together and file a class action lawsuit against Verizon and their completely awful FIOS service!!! I have never been more disgusted with a company and the way they do business.

I"LL BE THE FIRST TO SIGN!!!...

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I am in complete shock, although by now I shouldn't be, that yet again this month Verizon has overbilled me for my services to them to the tune of 50.00. I called them four weeks ago and spent an hour getting through to someone, and when I hung up was assured that not only was everything...

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It took me four months to get the original order installed in my home. Each attempt, installing (a) segment of the original order. Since then, Verizon has responded to my request for the procurement of the incentive (namely the HDTV advertised on TV) by reissuing, each time I called in reference...

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I called Verizon FIOS to order phone, internet, and cable prior to my move in. My Consumer Order Summary was dated 3-28-08, and the scheduled installation date was 4-7-08. I reviewed the e-mail and all looked well. I move into my new house and install date comes. They setup an 8 AM-noon window....

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I called Verizon FIOS to order phone, internet, and cable prior to my move in. My Consumer Order Summary was dated 3-28-08, and the scheduled installation date was 4-7-08. I reviewed the e-mail and all looked well. I move into my new house and install date comes. They setup an 8 AM-noon window....

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My wife and I are doctors and we had to remain out of telecommunication service and solely rely on our cell phones due to poor technology and very poor customer service. This nearly hampered patient care.

I switched from Comcast to Verizon Fios in October 08 - it has nothing...

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I’ve decided to publicly vent about my frustrations with Verizon Fios because the situation has just gotten so ridiculous that I had to share.

So the background to the story is that I purchased a home in Northern Virginia. The monthly home owners association fee with the...

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Starting July 1, 2008 Verizon internet will only allow you to see the Big 8 newsgroups. All other news groups will be blocked. This is not what I am paying them for. I do not want some company to tell ME what and where I can go for information. That is not right. There is no where for me to...

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After agreeing to pay for damaging my irrigation system due to their inept FIOS installers, Verizon reneged when they got the bill from Mclean Irritation for repair costs. Verizon is claiming that they were lying about the work performed. Having already pain Mclean, I’m stuck. And furious!...