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My saga with Verizon FIOS started on August 10, 2006. I went to a Verizon store in Plano (on Central Expwy) with the intention of learning more about FIOS service. I had been anxiously awaiting the arrival of FIOS TV since FIOS Internet had been out for a while. I wanted to get the whole package...

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On August 29, 2007, I ordered Fios over the phone. I wanted internet and television service. I was never interested in their phone service. I went through my choice with the rep and got a price of $87.97 plus taxes which I was told would not amount to more than $5 per month. I also recorded...

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Let's band together and file a class action lawsuit against Verizon and their completely awful FIOS service!!! I have never been more disgusted with a company and the way they do business.

I"LL BE THE FIRST TO SIGN!!!...

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In my entore life, Ihave never recieved such poor service. When you call they tranfer you and the your are dissconnected. For the last month I have had major problems with my service or features not being turned on.

I have never waited less than 1 hour on hold in order to speak...

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To make it simple - first they offered a free TV - almost 2 months have gone by since I had the service installed - no TV no confirmation letter.
2nd - numerous issuse with the setup, when I called is was a joke, like talking to a wall. No wonder this contry is going down the toilet....

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It is 10:15 am Thursday, November 15th 2007. I should be at work right now, but instead I am at home on the phone on hold with Chris and Ms. Stamper (some sort of supervisor Verizon supervisors). I have resigned to the fact that I will eventually have to get rid of this service if not in protest...

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Had FIOS for almost a year now, had to call at least 4 times during this time for billing errors. First they didn't give me the advertised promotional gift card. They ended up giving me a credit for the amount of the gift card. Then they got my billing screwed up and charged me a wrong...

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I subscribed to the Verizon FIOS television service largely because the company claimed to have the most extensive-lineup of high definition programming available. Only after it was installed did I learn that the New England Sports Network, the television home of the Boston Red Sox and Boston...

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My entire complaint is laid out on my website at www.verizon-fios-sucks.com. I want through a nightmare of an order that resulted in disconnected telephone service for over a month but ultimately the service was installed.

I am very happy with the Verizon FiOS service including...

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Words cannot describe how angry i am at verizon fios's tech support.

Last monday, i began having e-mail problems. I could receive e-mail from everyone, but could send to no one. I called verizon tech support, and was told to enter my e-mail address on the " whitelist...