Complaint Rating:

Do NOT use USA Locksmith!!
I managed to lock myself out of my house about three weeks ago. Fortunately I had my phone so I called a local number, the locksmith said he was going to be with me in 30 mins. I did not think to ask how much they charge as I was pretty upset about being locked...

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This comany is a complete sham. Charges are inflated from the initial quote and the locks are cheap and do not work. The 90 day guarantee is worthless, as they will just keep telling you they will be there to fix the problem until the warranty runs out.

Never use this company!...

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3 locks changed, 2 deadbolts, one knob type lock, all keyed the same. $300. later, only one of the locks seems to work properly although all three are in constant need of having screws tightened just to keep the lock in the door.
I located this so-called locksmith from a local yellow...

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Horrible people and very unprofessional showed up 4 hours later assured that he was gonna fix my transponder key for my vechile he was sitting for two hours and couldn't even make the key, he actually got it stuck in the ignition, he told me the whole car shut down and got stuck he didn't...

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Over the phone they told us it would be $55 plus hourly to let us into our apartment. We locked ourselves out. We waited over an hour for them to show up and really needed to get into our apartment at that point. This is part of how they get you. They then charged us $350 dollars for 10 minutes...

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I searched for a locksmith on google after locking my keys in my Jeep last week. I called usa locksmith because they said they were servicing the bellaire, galleria area. I called and recieved the quote of $39.50 to come out and $25 for labor. I was told the locksmith would call me and he did...

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This company scammed us into paying 593.85 for drilling out locks that they said were broken (and were not), and installing new locks (which were the most expensive they had). After I told them that I would not have chosen the most expensive locks if given the choice, the customer svc. rep....

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REVISED...PLEASE READ THIS NOTICE IF YOU'RE THINKING ABOUT USING USA LOCKSMITH. I have never dealt with any company as unprofessional and incapable as these folks. BUYER OF SERVICE..BEWARE!

Their quotes over the phone areVERY different from the cost once they arrive. Secondly,...

Complaint Rating:

PLEASE READ THIS NOTICE IF YOU'RE THINKING ABOUT USING USA LOCKSMITH. I have never dealt with any company as unprofessional and incapable as these folks. BUYER OF SERVICE..BEWARE!

Their quotes over the phone and VERY different from the cost once they arrive. Secondly, they...

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USA Locksmith is horrible! I called and they took my request, sent my phone a text with information in it (which I get texts but what if my phone couldn't and I got charged for them) at no time did they ask if they could. Then I tell them on the phone please have the guy call me before...

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RUN from USA locksmith as fast as you can!!
POOR, POOR, POOR service and AWEFUL OVERCHARGE. This company takes advantage of people and refuse to deal with any customer complaints. They do not quote over the phone, but every technician just scam you at place and charge as much as he possibly...

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This was unbelievable! I called a locksmith out to see if they could re-key an existing lock on a commercial building. The guy that came out had a bunch of door-knobs and locks in the back of his car, and sold me a "high security" lock. Later I was told by a licensed, bonded and insured...

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I was on my way to a training class and clients of mine were locked out of their new house because the agent came and got the combo lockbox before my client could get there. We felt that we should pay for a locksmith so I looked one up on my web browser on my phone and thought I was calling...

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Called for services and was misquoted on the price. Then the technicain stated if I paid in cash he could give me a discounted price. Then after he opened my truck door with a air bag and a home made peice of pipe the truck door was damaged and will not open from the outside....

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I was locked out of my car last night and I was unsure of what to do for the moment, I was panicking and then someone told me not to worry to just call 411 and a locksmith can help. I did just that and I got the this company called usalocksmith, in around 40 minutes a locksmith arrived at my...

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Do NOT use this company for lockout services! I locked myself out of my home and a friend contacted USA locksmith for service. The young man attempted to open the door w/ pin apparatus for about 5 min and then proceeded to sloppily drill the key hole core and ruined the decorative plate surroundingthe...

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I was refered to USA Locksmith by a friend and when I locked myself out of my car one night, So I called them to help me out and the dispacther told me that someone would be out to help me in about 25 to 30 mins. I was very cold and it was starting to rain so I was really prayin that someone...

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I recently had to, to call a locksmith to open the door to my home I after I locked my keys inside, when I called information, USA Locksmith was the number that they gave me. So when I call for a technician to come I was told that someone would be there in about 30mins, and that it would cost...

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I was not to sure about using this ccompany but I had no other choice. I was very stressed out because all the other lockmith companies that I was calling puting me on hold. So I had to call USA hoping that I would not have issues with them. The dispach told me that someone would be arriving...

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Well I had a totally different experince with this company, eventhought they did not show up on time, they end up doing a very good and at a reasonable price I was happy with the work that was done and would not have a problem using this company again....