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I scheduled a change to a few locks on a property that I own. I inquired as to their rates for locks etc. but stated that I just needed a BASIC lock for each door. The house call was quoted for $39 and the basic locks started at $45.

Upon arriving to my property (its literally...

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This company charged me $180.00 to unlock the front door of my third floor condo. After I reluctantly paid I was told to go inside and lock the door to see if it worked. While I did so, the "tech" fled down my stairs. I was not provided a receipt. I called another local locksmith...

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I went to yahoo local to find a local locksmith to just cut the lock off my mailbox. It rusted and the key broke inside. Most phone numbers of locksmiths listed in yahoo local were transferred to USA Locksmith and not the company that was listed. I called twice and was told BOTH time that it...

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Well I had a totally different experince with this company, eventhought they did not show up on time, they end up doing a very good and at a reasonable price I was happy with the work that was done and would not have a problem using this company again....

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When you call the 800# they tell you that the service call is $39.50, then when you ask about the service cost they tell you that you have to work that out with the technician that comes... He came and looked at the lock. When he handed me the claim receipt, all it had was the $39.50 charge...

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Please join a civil class action against this company. They have scammed many people out of money, they say that they are installing top quality locks without giving you the choice for cheaper locks and end up giving you extremely cheap locks (Guard Security). Multiple attorney generals in various...

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We accidentally locked ourselves out of our apartment by manually locking the doorknob. When a locksmith came out to this company to respond to our "locked out" call, he removed the key that was stuck in the top lock, and then said right away that the top lock was busted without even...

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We were moving from Germantown, MD to Plano, IL when I got locked out of our new house. I grabbed the rental car key and not all of my keys to move my car into the garage. As my husband was not flying in until the next day, I needed a locksmith to get into the new house. Since I was desparate...

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These guys are not a local company as they claim to be. They charged me $11o to cut the lock off of my scooter and charged a $39.50 service fee on top of that. It took this guy between 4 and 5 minutes!
I called the company to see how the price was determined and the guy could not give...

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First, I would like to say THANK YOU to all of the other people who have posted their experiences with this company. You saved me from making a huge mistake.

My husband and I needed our attic door opened. (It was locked, we didn't know where the keys were and someone was...