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Universal Windows Complaints & Reviews

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Universal Windows / Job estimate

SavvySenior on Jul 29, 2016
This is by far the worst company I have ever dealt with. They are completely UNPROFESSIONAL, rude, arrogant, and extremely CONDESCENDING!! My son wanted to install windows on my sunporch but had to work so he asked me to get some measurements and a quote. I was treated by your salesman (Lonny Fleekop) and his partner like I was an uneducated woman and that they were wasting their time talking to me because "I wouldn't understand". When I explained that I knew EXACTLY what my son wanted done and I was not a moron, I was told I wouldn't "understand if I was having surgery and a doctor explained...

Universal Windows / Double charges

This is the fourth time i have contacted you regarding this matter. I have asked you over and over to contact us about this matter and you have refused. I am writing you to let you know that I am going to send all my information over to the BBB. I can not believe this is the kind of business you run. Your company is a very miss leading and poorly managed. HERE'S A COPY OF THE LETTER THAT HAS BEEN SENT TO THE BBB: Dear Mike Harrison, My name is Autumn Vanni and I have talked to you guys a few times already about have two different accounts open on this job. All I want from you guys i...
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